Disappointing experience
Had two packages damaged in transit last month. While they did handle the insurance claims, it caused delays in our operations. Need better packaging protocols.
Sakaem Logistics is a business services company that likely provides supply chain and transportation solutions to commercial clients. The company may offer services such as freight management, warehousing, distribution, and logistics coordination to help businesses manage their shipping and inventory needs. As a logistics provider, they would typically focus on optimizing the movement of goods and materials for their customers.
Sakaem Logistics receives a generally positive reception from customers, with many praising their efficient logistics and professional communication. Reviewers highlight the company's proactive approach to managing potential delays, which helps set customer expectations effectively.
Their ability to scale services during peak seasons has also garnered appreciation, particularly for maintaining quality during busy times. However, some consumers report disappointing experiences, including issues with damaged packages and inconsistent delivery performance, which can disrupt operations. While the majority find their services reliable and reasonably priced, there are calls for improvements in packaging protocols and real-time tracking updates. Overall, Sakaem Logistics is viewed as a solid choice for logistics needs, though there is room for enhancement in certain areas.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Sakaem Logistics. Filter by what matters to you.
Had two packages damaged in transit last month. While they did handle the insurance claims, it caused delays in our operations. Need better packaging protocols.
Quick answers to the questions people ask most.
Sakaem Logistics offers comprehensive logistics solutions including freight transportation, warehousing and distribution, supply chain management, and cargo handling services. We serve both domestic and international shipping needs across various industries.
Our main office operates Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. Our logistics operations run 24/7 to ensure continuous cargo movement and customer support.
You can request a quote by calling our customer service team, visiting our website's quote request form, or emailing us with your shipment details. We typically provide quotes within 2-4 business hours during operating hours.
Yes, we provide real-time tracking for all shipments through our online portal and mobile app. Customers receive tracking numbers and can monitor their cargo's location and delivery status throughout the shipping process.
We handle a wide range of cargo including general freight, perishable goods, hazardous materials, oversized items, and specialized equipment. Our team is trained to manage various cargo types with appropriate safety and handling protocols.
Yes, Sakaem Logistics offers international freight forwarding services by air, sea, and land. We handle customs documentation, import/export procedures, and coordinate with global partners to ensure smooth international deliveries.
We maintain comprehensive cargo insurance and follow strict handling procedures to minimize damage or loss. In case of incidents, customers should report claims within 48 hours, and we will investigate and process compensation according to our terms and conditions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can reach our customer service team by phone during business hours, email us anytime, or use the live chat feature on our website. We also have a dedicated emergency hotline for urgent shipping matters available 24/7.
Yes, we operate secure warehouse facilities with climate-controlled storage options, inventory management systems, and flexible storage terms. Our warehousing services include pick-and-pack, cross-docking, and distribution services.
Sakaem Logistics is a business services company that likely provides supply chain and transportation solutions to commercial clients. The company may offer services such as freight management, warehousing, distribution, and logistics coordination to help businesses manage their shipping and inventory needs. As a logistics provider, they would typically focus on optimizing the movement of goods and materials for their customers.