Semplice Gas & Luce is a provider of energy solutions in Italy, specializing in the supply of gas and electricity for residential customers. The company aims to simplify energy consumption for households by offering tailored energy plans designed to meet individual needs and optimize energy usage. With a focus on customer satisfaction and transparency, Semplice Gas & Luce strives to provide reliable service and cost-effective solutions. The company caters to a diverse clientele, including families and individuals looking for straightforward and affordable energy options. Leveraging the experience of its founders, who possess over a decade of expertise in the energy sector, Semplice Gas & Luce is committed to delivering innovative services that ensure both savings and efficient energy management for its customers. Through its user-friendly platform, the company facilitates easy access to information and assistance related to gas and electricity services.
Semplice Gas & Luce receives overwhelmingly negative feedback from consumers, with a staggering 89% rating it poorly. Many reviewers label the company as "truffatori" (fraudsters) and "ladri" (thieves), citing issues such as inflated bills and unresponsive customer service.
Customers express frustration over receiving exorbitant charges, often significantly higher than expected, and report difficulties in contacting the company for assistance. Despite a few positive remarks about the service, such as "quasi un anno con questo fornitore" indicating some stability, these are vastly overshadowed by complaints of deceptive practices and poor communication. Reviewers warn others to be cautious, highlighting experiences of unauthorized contracts and unfulfilled promises.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.4 | 14 |
| Jan 25 | 1.0 | 21 |
| Feb 25 | 1.0 | 15 |
| Mar 25 | 1.0 | 5 |
| Apr 25 | 1.3 | 13 |
| May 25 | 1.0 | 15 |
| Jun 25 | 1.2 | 16 |
| Jul 25 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 1.4 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | −44% | 100 |
| 4.4 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 3.9 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 0% | 227 |
Bottom line: Semplice Gas & Luce is #5 of 5 on overall rating in this group. On website & app, So Energy scores higher (4.4 vs 1.8).
100 reviews of Semplice Gas & Luce. Filter by what matters to you.
Stavo ricevendo fatture mostruose da Enel, poi mi hanno chiamato il loro servizio assistenza per darmi un offerta , ho privato per disperazione ormai e ora sto già al 5 mese con loro e mi trovo bene. Bollette nella norma tutto qui, do 4 stella alla società e 5 per Alessandro che mi ha assistito in tutto
Tutto perfetto, mi trovo bene
Mi trovo benissimo… e sopratutto sono un’azienda seria. Costi contenuti, senza alcun costo nascosto!
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Ente con prezzi veramente di bassa tariffa,un numero verde facilmente reperibile e un'assistenza clienti celere ed efficace!
Tutto eccellente. Prezzi competitivi, ottima assistenza al cliente, esperienza in generale positiva. Consiglio.
Ho scelto questo fornitore di energia e non potrei essere più soddisfatto! L’intero processo, dall’attivazione del contratto all’assistenza clienti, è stato semplice e chiaro. Offrono energia 100% rinnovabile, e già dalla prima bolletta ho notato un risparmio significativo. La cosa che mi ha colpito di più è stata l’efficienza del servizio: in pochi giorni tutto era attivo e funzionante. L’app è intuitiva e mi permette di monitorare i consumi in tempo reale. Inoltre, sapere che sto contribuendo a un futuro più sostenibile rende questa scelta ancora più appagante. Consiglio vivamente a chiunque voglia un servizio trasparente, conveniente e attento all’ambiente. 5 stelle meritatissime!
Dopo varie esperienze negative, adesso posso ritenermi soddisfatta, mi sto trovando bene e l’assistenza sempre pronta ad aiutarmi.
Semplice Gas & Luce is a provider of energy solutions in Italy, specializing in the supply of gas and electricity for residential customers. The company aims to simplify energy consumption for households by offering tailored energy plans designed to meet individual needs and optimize energy usage. With a focus on customer satisfaction and transparency, Semplice Gas & Luce strives to provide reliable service and cost-effective solutions. The company caters to a diverse clientele, including families and individuals looking for straightforward and affordable energy options. Leveraging the experience of its founders, who possess over a decade of expertise in the energy sector, Semplice Gas & Luce is committed to delivering innovative services that ensure both savings and efficient energy management for its customers. Through its user-friendly platform, the company facilitates easy access to information and assistance related to gas and electricity services.
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