Used the service to get a ceiling…
Used the service to get a ceiling patched No receipt Won’t give either Asked many times and serviceseeking said they will make a note 🙄 Cash jobs only here be warned
ServiceSeeking.com.au is an online platform designed to connect homeowners, renters, and small business owners with service providers and tradies for various tasks, including renovations, property maintenance, and cleaning services. The platform allows users to compare quotes from multiple contractors, ensuring they find competitive pricing for their specific needs. Targeting a diverse customer base, ServiceSeeking.com.au caters to individuals seeking reliable tradespeople for home projects, as well as businesses needing professional services like accounting and graphic design. The company's mobile app enhances user experience by enabling customers to view job leads, send quotes, and communicate with service providers in real-time, making it a convenient solution for managing service requests anytime and anywhere.
ServiceSeeking.com.au receives overwhelmingly negative feedback from users, with many expressing frustration over misleading quotes and unqualified tradespeople. Reviewers frequently mention that tradesmen often provide inflated estimates after initial contact, leading to feelings of being ripped off.
Customers report a lack of accountability from the platform, with several stating that ServiceSeeking fails to vet its suppliers adequately, resulting in poor service and damaged property. While a few users highlight positive experiences with specific contractors, such as excellent work from G Crete concrete and ASR Contracting, these instances are overshadowed by the majority of complaints. Many people advise against using the site, citing issues with customer service and a lack of follow-through on promises made by the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 25 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | 1.5 | 2 |
| Sep 25 | 1.0 | 1 |
| Oct 25 | 2.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I found service seekings leads to not be too bad”
“My selected contractor seems to have cash flow problems - he got me to pay for some materials then added an unpaid ac...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | 2.0 out of 5 (poor) | 1.2 out of 5 (poor) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | — | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | 1.0 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.2 out of 5 (poor) | 1.0 out of 5 (poor) | — | 596 |
Bottom line: ServiceSeeking.com.au is #5 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 2.1).
25 reviews of ServiceSeeking.com.au. Filter by what matters to you.
Used the service to get a ceiling patched No receipt Won’t give either Asked many times and serviceseeking said they will make a note 🙄 Cash jobs only here be warned
Serviceseeking advertises "Lawn mowing Mt Helena $20 - $30/hr". First reply $100-$150/hr 2-3 people +. (I am 73 and can do it in 2 hours.) Fraud? Misleading?
I posted to get my garage door motor fixed and you posted carpentry work
For trades... this is a complete scam and con - If they are legit at all... they have over subscribed in spectacular fashion... for our 200 leads... i can say 100% are closed within 12 hours (ie so many trades replied... the cleint has closed the lead... yet as a trade.. im still paying for the lead that has closed... it would also be accurate to say 99% of leads... are closed within 1 hr... i have had leads come through at 4am... that are closed by 5am... have completely given up on even bothering to respond and written off the subscription fee as a scam.... for trades... strongly advise to take the fee and burn it.. it will be lest costly than spending the time on chasing fake leads... or spend the cash on google seo...
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A bunch of trashed people. Got a guy who would like to take my job then took me 5 days to confirm as he only text me one time in the morning. Yes reply will be on next morning very early which when I see his text will be too late. That's fine, after confirming the job then it is so hard to lock in a day to get my things done. What he done was again ask me every early morning can he come. I was the one who paid so I think he should work around with my schedule. Finally I get some other people to get my job done not from serviceseeker.
Minimum amount you can spend is $100 before knowing the quality of the service. Takes $2 for every lead even if you don't bid on the job. Unethical, doesn't give refunds. Should have a cool off period if you're taking $100 off the bat.
MINUS 1 star . BEWARE Unqualified trades they look like unemployed dads. NEVER AGAIN!!! My bad experience too much to write ! JUST RUN AS FAST AS YOU CAN AWAY FROM THIS BOGUS SIGHT !
Please do not use. They do not vet the suppliers, no accountability if things do not go to plan or if there are problems. You can write a poor review on their site, but that won't stop them from advertising their details.
Worst service, total rip off
I’m trying to contact them trying to open leads it takes me to dead end page trying to call them the bot keeps answering saying they will call back why don’t they hire people to answer absolute nonsense and I’ve already paid the $100 for 45 leads can’t access any I’m done with this company
DO NOT USE THIS SITE. Tradesmen quote one price after receiving a detailed and accurate description of the work then up the quote a thousand dollars after visiting the site as it is acreage. My selected contractor seems to have cash flow problems - he got me to pay for some materials then added an unpaid account for another customer to the amount. Just avoid Services Seeking (SS) and try ringing friends for recommendations.
Yash, who visited my property for cleaning. His service was extremely worst—he left my house dirty and also damaged my blinds and property. Despite my efforts to reach him via phone and messages, he has not responded. I don't know why they would have such service provider. Where I would take you to ACCC if things are not fixed.
I would of giving these guys a 4 star review but due to them calling me about renewing my subscription I kindly told them I don’t want to this year but I’ll be signing up in the future when I need the service they still took out the money and I can’t get ahold of them and when I did they said it will be processed within 5 business days and they will take an admin fee out which I was ok with I just wanted most of the money back and yet still nothing. Now they will never see me sign back up ever again and they get a 1 star review which seem common for this business
Requesting a quote from panel beaters and did not get one response.
It is terrible, basically a scam. They hassle yoy constantly to sign up and you do then they send you terrible leads that are not worth it and also there are hardly any leads. You pay for it before they make you jump through all the hoops to finalise your profile. Whilst still deducting yoy for the leads they send you even though you can’t even access them or contact the person because you haven’t even FINISHED SETTING UP YOUR ACCOUNT!! Asked for a refund and they gave me the usual oh no you signed no refund in initial policy blah blah. SCAM SCAM DONT BOTHER
BEWARE OF THIS SITE !!! DO NOT USE IT !! I CANNOT EXPRESS HOW BAD THIS SITE IS , one of the businesses caused a lot of damage and service seeking was allowing him to take the job although he could not do the work at all , All my customer made kitchen was ruined in the process thousands of dollars of damage SERVICE SEEKING DO NOT COMPENSATION AND ARE NOT HELPFUL OR COMPASSIONATE after what was done to me , and the guy is still allowed to advertise his business SERVICE SEEKING DO NOT CARE ABOUT YOU !! They only care about getting money from the businesses !! GO THROUGH BUSINESS THAT HAVE INSURANCE ESPECIALLY IF YOU ARE DOING A BIG JOB , you will get screwed over if they do a bad job and SERVICE SEEKING WILL DO ABSOLUTELY NOTHING TO HELP YOU
Service Seeking make promises and lies. They used every sales tactic in the book to get me to sign up, promising they’d contact me before the next billing date to discuss my account before they charge me. I had my doubts, as my niche isn’t particularly popular on their platform, but my "account manager" reassured me I could cancel during that call. That call never came, and to my surprise, I was billed yesterday. When I emailed them about it, their response was essentially a dismissive "too bad, so sad," claiming they can’t issue a refund. Every business can refund if they choose to—this is just a matter of their unwillingness. The promises and assurances they gave were outright lies. To make matters worse, the quality of the leads they provide is atrocious. Most of them are time-wasters just kicking tyres. They rarely reply. I never received one job as they never respond, the few that did, never continued responding. It is the most bizarre thing, I actually wonder if they are just AI leads. They claim to look after their customers, but the truth is, they don’t care at all. If you’re considering using their service, think twice. It’s not worth the hassle or the money. Be warned.
Stay away from this app.they will ripp you off and take your money.paid for a year membership and one customer complained about me so airtasker cancelled my account after 4 months without my persion.dont waiste your money here
ServiceSeeking.com.au is an online platform designed to connect homeowners, renters, and small business owners with service providers and tradies for various tasks, including renovations, property maintenance, and cleaning services. The platform allows users to compare quotes from multiple contractors, ensuring they find competitive pricing for their specific needs. Targeting a diverse customer base, ServiceSeeking.com.au caters to individuals seeking reliable tradespeople for home projects, as well as businesses needing professional services like accounting and graphic design. The company's mobile app enhances user experience by enabling customers to view job leads, send quotes, and communicate with service providers in real-time, making it a convenient solution for managing service requests anytime and anywhere.
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