ServiceSeeking.com.au is an online platform designed to connect homeowners, renters, and small business owners with service providers and tradies for various tasks, including renovations, property maintenance, and cleaning services. The platform allows users to compare quotes from multiple contractors, ensuring they find competitive pricing for their specific needs.
Targeting a diverse customer base, ServiceSeeking.com.au caters to individuals seeking reliable tradespeople for home projects, as well as businesses needing professional services like accounting and graphic design. The company's mobile app enhances user experience by enabling customers to view job leads, send quotes, and communicate with service providers in real-time, making it a convenient solution for managing service requests anytime and anywhere.
ServiceSeeking.com.au has a poor customer experience.
ServiceSeeking.com.au receives overwhelmingly negative feedback from users, with many expressing frustration over misleading quotes and unqualified tradespeople. Reviewers frequently mention that tradesmen often provide inflated estimates after initial contact, leading to feelings of being ripped off.
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Customers report a lack of accountability from the platform, with several stating that ServiceSeeking fails to vet its suppliers adequately, resulting in poor service and damaged property. While a few users highlight positive experiences with specific contractors, such as excellent work from G Crete concrete and ASR Contracting, these instances are overshadowed by the majority of complaints. Many people advise against using the site, citing issues with customer service and a lack of follow-through on promises made by the company.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
25
100%
-0.2
● Low
1.8 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2025.
Last 3 months
1.8▼ 0.2
12-month avg
1.6
All-time
1.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
1.0
2
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
1.0
3
Apr 25
—
0
May 25
1.0
1
Jun 25
5.0
1
Jul 25
1.0
2
Aug 25
1.5
2
Sep 25
1.0
1
Oct 25
2.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 4 positive reviews
Customer service75%
3 mentions
“I found service seekings leads to not be too bad”
On “Customer service” · Oct 15, 2025
Top complaintsof 20 negative reviews
Customer service55%
11 mentions
Payment issues25%
5 mentions
Refund25%
5 mentions
Account issues20%
4 mentions
“My selected contractor seems to have cash flow problems - he got me to pay for some materials then added an unpaid ac...”
On “Customer service” · Oct 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
Overall rating and review count for this company and similar companies
Maybe i,m not paying the top dollar for leads,dont get me wrong yes i have picked up a few jobs along the way but it just seems the contacts i,m recieving at the moment for my trade,clients want the bottom dollar cheapest prices,we charge fairly but not outrageously.What i do not understand is why clients cant pick up the phone or look to search out trades.
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ServiceSeeking.com.au is an online platform designed to connect homeowners, renters, and small business owners with service providers and tradies for various tasks, including renovations, property maintenance, and cleaning services. The platform allows users to compare quotes from multiple contractors, ensuring they find competitive pricing for their specific needs.
Targeting a diverse customer base, ServiceSeeking.com.au caters to individuals seeking reliable tradespeople for home projects, as well as businesses needing professional services like accounting and graphic design. The company's mobile app enhances user experience by enabling customers to view job leads, send quotes, and communicate with service providers in real-time, making it a convenient solution for managing service requests anytime and anywhere.