Shark Motorcycle Leathers & Accessories is an Australian company specializing in high-quality motorcycle gear and accessories. Their product range includes helmets, jackets, and various motorcycle-related accessories designed to meet the needs of both casual riders and serious enthusiasts. The company emphasizes the importance of safety and comfort, offering products that are crafted for performance and durability.
Targeting motorcycle riders across Australia and internationally, Shark Leathers provides a user-friendly shopping experience through their website, sharkleathers.com.au. They offer features such as fast shipping and same-day dispatch, ensuring that customers receive their orders promptly. With a commitment to quality and customer satisfaction, Shark Motorcycle Leathers & Accessories serves a diverse clientele looking for reliable and stylish motorcycle gear.
Shark Motorcycle Leathers & Accessories has a poor customer experience.
Shark Motorcycle Leathers & Accessories receives overwhelmingly negative feedback from customers, with many expressing frustration over poor product quality and inadequate customer service. While a few reviewers praise the fantastic products and custom fitting options, the majority report issues such as delayed shipments, lack of communication, and difficulty obtaining refunds.
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Customers frequently mention feeling deceived by the company's advertising, particularly regarding stock availability and shipping promises. Complaints about the quality of items, including sizing discrepancies and faulty products, are common. Additionally, the bluntness of customer service and the use of unreliable couriers further exacerbate the negative experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.7
21
100%
● Low
1.7 / 5 overall
=
21 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▲ 0.5
12-month avg
1.8
All-time
1.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
2.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
1.5
2
Jun 25
2.0
2
Jul 25
—
0
Aug 25
2.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
Top complaintsof 18 negative reviews
Refund61%
11 mentions
Customer service50%
9 mentions
Returns39%
7 mentions
Shipping33%
6 mentions
“Motocap rating shows the true quality of these garments, and with the owner of this company taking more than 2-3 week...”
On “Refund” · Aug 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Refunds
Quality
Service
Trend
Reviews
Shark Motorcycle Leathers & AccessoriesThis company
Blunt customer service replies, horse and cart despatch / delivery speed and they use Sendle as their courier who are a poor delivery company. My parcel was marked as for delivery today and it just didn’t turn up. Shark Leathers also do not offer refunds, only vouchers. I won’t be using these lot again.
Ah, Shark Leather—where you don’t just buy products, you buy life lessons in disappointment disappointmentDo yourself a favour…
Do yourself a favour before buying from this company—go to any search engine and search “Shark Leather reviews.” I wish I had done that first.
WARNING ⚠️ If you purchase from them and are unhappy with your product, don’t expect a refund. Instead, you’ll be offered store credit, meaning your money stays with them.
Here’s my experience: I bought a pair of riding protective jeans that were on promotion and came with protective padding. I ordered a size 32 (my usual size), but they didn’t fit. I called and was told they’d send me a size 34 if I returned the size 32 and the padding. I questioned why the padding had to be returned since the issue was only with the jeans, but they insisted it was part of their process. I was assured I’d receive the padding back with the new size.
To make things worse, I had to pay for return shipping and then pay shipping again to receive the replacement pants.
When the size 34 jeans arrived, the padding was missing. I called them again, and they told me the promotion was no longer running. If I wanted the padding, I’d have to buy the padding or the best they can do is give them to me at half price plus pay for the postage—despite having bought the jeans while the promotion was still active and came with the padding
I explained that my initial issue was simply a sizing problem, and I shouldn’t have had to send the padding back in the first place. They said they’d look into it, but I never heard back. Gladly taking the L and never deal with these guys again.
Avoid this company at all costs. Their customer service is frustrating, and they do not honour their promotions. ✌
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I ordered a pair of jeans from these guys. When they arrived they were clearly sized incorrectly a full size too large. I returned them at my own expense and asked for a refund. They refused a refund and only offered account credit. I would advise against doing business with this company.
Over priced for low quality items, no proof they meet the advertised CE safety ratings, not showing documentation or evidence eof same in supplied garments.
Garments themselves are of cheap make, premium price point for items that tear, peel and show signs of damage just from a few uses. Motocap rating shows the true quality of these garments, and with the owner of this company taking more than 2-3 weeks to respond to queries or requests for refunds. The customer service of this business is equivalent to the quality of their goods, avoid buying from this store. Sub par quality at exceptionally high prices with no guarantee you'll even get what you ordered.
Shark Motorcycle Leathers & Accessories is an Australian company specializing in high-quality motorcycle gear and accessories. Their product range includes helmets, jackets, and various motorcycle-related accessories designed to meet the needs of both casual riders and serious enthusiasts. The company emphasizes the importance of safety and comfort, offering products that are crafted for performance and durability.
Targeting motorcycle riders across Australia and internationally, Shark Leathers provides a user-friendly shopping experience through their website, sharkleathers.com.au. They offer features such as fast shipping and same-day dispatch, ensuring that customers receive their orders promptly. With a commitment to quality and customer satisfaction, Shark Motorcycle Leathers & Accessories serves a diverse clientele looking for reliable and stylish motorcycle gear.