Sia Home is a specialist in interior decoration and furniture, offering a wide range of products since 1963. The company provides various types of furniture, including sofas, beds, tables, and lighting, as well as home accessories such as cushions, curtains, and bedding. Sia Home caters to customers looking to enhance their living spaces with quality furnishings and decorative items.
With an extensive catalog available on their website, sia-home.com, Sia Home aims to meet diverse customer needs, from essential home furniture to stylish decorative pieces. The company focuses on providing solutions for both functionality and aesthetic appeal, making it a go-to destination for individuals seeking to furnish and decorate their homes with elegance and practicality.
Sia Home receives a mix of feedback from customers, with a notable 70% expressing positive sentiments. Many reviewers praise the quality of the canapés, highlighting their luxurious feel and accurate representation in photos.
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The delivery service is frequently commended for its speed and the helpfulness of the delivery staff, contributing to a generally positive purchasing experience. However, some customers express disappointment, particularly regarding the comfort of specific models like the Mael, which they find to be uncomfortable and not true to the online images. Additionally, there are complaints about the quality of certain items and issues with customer service. Overall, while many customers are satisfied with their purchases, there are significant concerns that potential buyers should consider.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
218
100%
-0.2
● Low
3.8 / 5 overall
=
218 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.5▼ 0.2
12-month avg
4.3
All-time
3.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.3
12
Sep 24
2.3
3
Oct 24
4.0
4
Nov 24
4.3
12
Dec 24
3.9
15
Jan 25
4.5
31
Feb 25
4.6
17
Mar 25
4.4
7
Apr 25
4.8
12
May 25
4.4
25
Jun 25
4.4
9
Jul 25
4.8
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 218 most recent reviews.
Top praiseof 152 positive reviews
Customer service18%
28 mentions
Website & app10%
15 mentions
“Lors de ma commande j’ai fais une erreur sur le choix de l’article (canapé)”
On “Customer service” · Jun 20, 2025
Top complaintsof 60 negative reviews
Customer service33%
20 mentions
Quality5%
3 mentions
Delivery3%
2 mentions
“If there are customers who are in the same situation, feel free to leave a message”
On “Customer service” · Jun 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Je suis très satisfaite de mon canapé, conforme aux photos et à la description. La livraison de mon canapé a été plus rapide que prévu et les livreurs ont été très gentils.
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Je suis très satisfaite de mon canapé, conforme aux photos et à la description. La livraison de mon canapé a été plus rapide que prévu et les livreurs ont été très gentils.
Très beaux canapés, le rendu est fidèle aux photos du site internet. Nous les avons reçus en temps et en heure dans le respect des délais annoncés. Facile à monter.
J’ai eu une très bonne expérience avec l’achat de mon canapé chez Sia Homme.
La livraison s’est déroulée comme prévu, et la qualité du produit a largement dépassé mes attentes.
Hier, j’ai utilisé pour la première fois le lit convertible, et j’ai passé une nuit très agréable
Canapé à la hauteur de mes espérances. Cela était risqué car choisi en ligne seulement et qq demandes faites en magasin. On est ravi de la qualité du produit.
Lors de ma commande j’ai fais une erreur sur le choix de l’article (canapé). J’ai donc contacté le service client par mail, réponse rapide, efficace, échanges réguliers et très à l’écoute. Ravie et rassurée d’avoir une telle qualité d’assistance. Merci !
Never order here! Super poor quality and no service! I had ordered 8 chairs, neatly finished according to the photos, (on the site of SIA and VEEPEE, impeccable) model MILA. The chairs are delivered and are not neatly finished at all, everything is sloppily done, padding is too short everywhere, you can still see the staples in some places, there is occasionally a stitch loose in the upholstery, the seams do not run straight, the fabric slobbers everywhere. I had ordered through VEEPEE, but that doesn't really matter. So complaint via VEEPEE. First SIA asks for photos of all the chairs and the problems. I take care of this, in detail, even with an indication on the photo of the defects per chair. Response from SIA (and VEEPEE)... They don't deny that it is not in accordance with the photos, that there are defects, that I am right, no, but they say that because there are no other complaints (which I can't check of course) I have no right to speak, and that I can't prove that it concerns all 8 chairs. Well they can come and have a look, I have not used the chairs yet and left them in their packaging. The proposed compensation (including the implicit recognition of the merits of the complaint) is 120 euros. Well? I just want good chairs or my money back, what do I do with 120 euros and 8 chairs that I just don't dare to put in my interior? I don't get any support from VEEPEE either, too bad I only looked at Trustpilot afterwards, I'm not alone at all... If there are customers who are in the same situation, feel free to leave a message. My lawyer recommends taking legal action. For 1200 euros ? But yes, if no one ever responds, they just keep delivering junk. I still hope that SIA and VEEPEE will reach an amicable settlement, according to the general terms and conditions they are also obliged to do so. To be continued.
See response of Sia below. They choose to sell through Veepee or other suppliers so they Can deliver poor quality goods and deny all responsability. They admit they sell junk…but will tell their service department…What a joke. A few years ago Sia stoor for quality and service. Anyone with similar experience can contact me so we can take action.
J’ai acheté le canapé Mael bleu paon de chez Sia Home, quelle déception! Il est vraiment très inconfortable. Il est très différent des photos sur le site! La couleur ne ressemble pas aux photos, l’assise paraît large et moelleuse tandis qu’elle est en réalité courte, tombante et trop ferme. A fuir si vous recherchez un canapé confortable ou juste agréable! Ayant dépassé le délais de rétractation, je vais devoir le revendre moi-même… chose difficile car cette fois les potentiels acheteurs le voient et l’essayent en vrai…
Les produits qui sont arrivés étaient comme étaient présentes sur le site et je suis resté complètement satisfait de l’achat. Sûrement je ferais d’autres achats dans le futur.
Un achat au top
Tout s'est très bien passé, depuis le choix du canapé sur le site internet jusqu'à la livraison avec un prestataire très sympathique qui a accepté de nous aider jusqu'à la maison en passant par des délais de traitement de commande tout à fait corrects (en tout cas, en respect avec les délais annoncés initialement)
Sia Home is a specialist in interior decoration and furniture, offering a wide range of products since 1963. The company provides various types of furniture, including sofas, beds, tables, and lighting, as well as home accessories such as cushions, curtains, and bedding. Sia Home caters to customers looking to enhance their living spaces with quality furnishings and decorative items.
With an extensive catalog available on their website, sia-home.com, Sia Home aims to meet diverse customer needs, from essential home furniture to stylish decorative pieces. The company focuses on providing solutions for both functionality and aesthetic appeal, making it a go-to destination for individuals seeking to furnish and decorate their homes with elegance and practicality.
