Poor quality
Poor quality. Stitching on hems and seems comes out despite careful laundering and gentle wear

Silvert's Adaptive Clothing & Footwear is a specialized retailer dedicated to providing innovative and quality apparel and footwear designed for seniors, the elderly, and individuals with disabilities. Founded in 1930, the company focuses on creating clothing that combines functionality with comfort, enabling its customers to maintain their independence and self-esteem. The product range includes adaptive clothing and footwear tailored to meet the unique needs of its clientele, such as easy-to-wear designs and adjustable fits. Silverts prides itself on offering affordable options that enhance the daily living experience for its customers. With a commitment to quality and customer satisfaction, the company aims to help individuals live comfortably while looking great.
Silvert's Adaptive Clothing & Footwear receives overwhelmingly negative feedback, with many customers expressing frustration over the shipping and return processes. Reviewers frequently mention long delays in receiving orders, particularly from Canadian addresses, with some waiting months for products that were never delivered.
The return policy is also a major point of contention, as customers report high fees for return shipping and a lack of clarity regarding original shipping charges not being refunded. Despite these issues, a few consumers appreciate the quality and style of the clothing, noting that it meets the needs of their elderly relatives. However, the overall sentiment is marred by poor customer service experiences and dissatisfaction with product quality. Consequently, Silvert's struggles to maintain a positive reputation among its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 15 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 3 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“Shipping and customer service is horrible”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.6 out of 5 (poor) | 1.2 out of 5 (poor) | — | 15 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.1 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.1 out of 5 (poor) | +12% | 368 |
Bottom line: Silvert's Adaptive Clothing & Footwear is #4 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 1.6).
15 reviews of Silvert's Adaptive Clothing & Footwear. Filter by what matters to you.
Poor quality. Stitching on hems and seems comes out despite careful laundering and gentle wear
I have successfully ordered from Silverts several times in the past. Recently though they have moved operations to the US and purchases are now charged in $US, even though the site shows $CDN. I had a return and was refunded about $20 less than what I paid. A shipping charge of $9.95 plus about $10 less not specified. Customer service was particularly unhelpful as the girl could not correctly read the return invoice. I don’t know if it was an exchange rate difference, or an exchange fee from the credit card company or what. Well, in the meantime I have found other Canadian companies that sell adaptive clothing at better prices and won’t order from them again. Silly, really, as it would have been easy to rectify the problem.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Silvert's Adaptive Clothing & Footwear is a specialized retailer dedicated to providing innovative and quality apparel and footwear designed for seniors, the elderly, and individuals with disabilities. Founded in 1930, the company focuses on creating clothing that combines functionality with comfort, enabling its customers to maintain their independence and self-esteem. The product range includes adaptive clothing and footwear tailored to meet the unique needs of its clientele, such as easy-to-wear designs and adjustable fits. Silverts prides itself on offering affordable options that enhance the daily living experience for its customers. With a commitment to quality and customer satisfaction, the company aims to help individuals live comfortably while looking great.
This profile hasn't been claimed by the business owner.