Disappointing delivery experience
While the tire prices are competitive, my delivery was delayed twice without proper notification. Had to call customer service to track down my order. The tires are fine quality but the logistics need improvement.
Simpletire is an online tire retailer that sells tires and wheels for various types of vehicles. The company offers a digital platform where customers can search for tires by vehicle specifications and purchase them for delivery or installation at partner locations. They typically provide tire brands from multiple manufacturers along with related automotive services.
Consumers generally appreciate Simpletire for its competitive pricing and quality tire selection, with many noting the ease of the online ordering process. Reviewers highlight the good value offered, especially for budget tires, and commend the helpful customer service that assists with issues like tire compatibility.
However, there are notable complaints regarding delivery, with several customers experiencing delays and a lack of communication about their orders. While some find the installation options limited due to distance, others express satisfaction with the installation process itself. Overall, while Simpletire excels in product quality and customer service, the delivery experience leaves room for improvement. The sentiment leans positively, reflecting a solid reputation despite some delivery challenges.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Simpletire. Filter by what matters to you.
While the tire prices are competitive, my delivery was delayed twice without proper notification. Had to call customer service to track down my order. The tires are fine quality but the logistics need improvement.
Quick answers to the questions people ask most.
SimpleTire is an online tire retailer that sells tires for cars, trucks, SUVs, and motorcycles. They offer tire installation services through their network of certified installers and provide mobile tire installation in select areas.
You can contact SimpleTire customer service by phone at 1-855-682-5639 or through their website's live chat feature. Their customer support team can help with orders, installation scheduling, and product questions.
SimpleTire's customer service is available Monday through Friday from 8 AM to 8 PM EST, and Saturday from 9 AM to 6 PM EST. Their website is available 24/7 for browsing and placing orders.
Yes, SimpleTire offers professional tire installation through their network of certified installers nationwide. You can schedule installation during checkout, and they also provide mobile installation services in select metropolitan areas.
SimpleTire offers a 45-day return policy for unused tires in original condition. Returns must be initiated within 45 days of delivery, and customers are responsible for return shipping costs unless the return is due to SimpleTire's error.
Standard delivery typically takes 1-3 business days for most locations within the continental United States. Express shipping options are available for faster delivery in select areas.
Yes, SimpleTire offers financing through Affirm, allowing customers to pay for their tire purchases in monthly installments. Financing options and terms vary based on order total and credit approval.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, you can track your order through your SimpleTire account or by using the tracking information sent to your email. Order tracking is available once your tires have shipped from their warehouse.
SimpleTire offers manufacturer warranties on all tires, which vary by brand and model. They also provide road hazard protection plans for additional coverage against tire damage from road debris, potholes, and other hazards.
SimpleTire accepts major credit cards including Visa, MasterCard, American Express, and Discover. They also accept PayPal and offer financing options through Affirm for qualified customers.
Simpletire is an online tire retailer that sells tires and wheels for various types of vehicles. The company offers a digital platform where customers can search for tires by vehicle specifications and purchase them for delivery or installation at partner locations. They typically provide tire brands from multiple manufacturers along with related automotive services.