Sixt is a premium car rental company that offers a wide range of vehicles for customers worldwide. With over 2,000 rental locations in more than 105 countries, Sixt provides options for individuals and businesses seeking reliable transportation solutions. Their fleet includes luxury cars, SUVs, and commercial vehicles, catering to both leisure travelers and corporate clients. The company prides itself on offering competitive rates and flexible options, including subscription services that allow customers to rent vehicles on a monthly basis. Sixt also features an intuitive mobile app for easy booking and management of rentals, ensuring a seamless user experience. Targeting a diverse customer base, from vacationers to business professionals, Sixt is committed to delivering exceptional service without hidden costs.
Sixt receives a mix of feedback, with a significant majority of reviews being negative. While some customers praise the quality of the cars and the efficiency of the service, noting that vehicles are often new and well-maintained, many others express frustration over unexpected fees and billing issues.
Reviewers highlight the professionalism and friendliness of the staff, particularly during the rental process, which is often described as quick and straightforward. However, complaints about being charged more than what was agreed upon in the contract are prevalent, leading to dissatisfaction among many users. Despite some positive experiences, the overwhelming number of negative reviews regarding fees and service inconsistencies paints a troubling picture. Overall, Sixt struggles to maintain a positive reputation amidst significant customer complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 800 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.6 | 16 |
| Sep 24 | 1.3 | 12 |
| Oct 24 | 1.1 | 10 |
| Nov 24 | 2.1 | 8 |
| Dec 24 | 2.0 | 4 |
| Jan 25 | 1.2 | 5 |
| Feb 25 | 1.0 | 6 |
| Mar 25 | 1.6 | 7 |
| Apr 25 | 1.1 | 9 |
| May 25 | 1.5 | 10 |
| Jun 25 | 1.6 | 13 |
| Jul 25 | 4.0 | 53 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had an excellent experience with Sixt”
“I want to warn anyone making a reservation by at Sixt Car rental Perugia airport”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.7 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | +85% | 800 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Sixt is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.1).
500 reviews of Sixt. Filter by what matters to you.
Noleggio abitualmente per le mie trasferte di lavoro da Genova e mi sono sempre trovato molto bene: personale sempre cordiale e disponibile, macchine sempre pulite e in ordine, servizio veloce e professionale. Cerco sempre di preferire i noleggi con Sixt quando i prezzi non sono esagerati
Auto nuova molto accessoriata pulita, Velocissima la consegna e il ritiro
Buonasera sono Valerio spacca, recentemente ho usufruito dei servizi offerti da sixt,e più precisamente dalla agenzia sixt di Roma Eur, viale Europa.ho trovato una professionalità di alto valore.insieme ad una disponibilità dal punto di vista umano che non è facile trovare da un punto di vista commerciale.in particolare due persone,che gestiscono l attività di Roma Eur,che mi hanno offerto un servizio abbinato alla loro disponibilità che mi ha veramente guidato dall inizio alla fine del rapporto di noleggio.delle due ho solo i nomi: Marco e valerio.consiglio vivamente a chi ci segue,di intraprendere,qualora ne abbiamo bisogno di scegliere sixt per noleggiare un auto,e di affidarsi con totale fiducia a Marco ed a Valerio.
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Utilizzo sempre per le mie trasferte in Europa per lavoro auto noleggiate con Sixt, sempre un servizio ottimo, dall'accoglienza, alla pulizia della macchina e alle condizioni perfette. Prezzo buono con ottimi servizi
Ho noleggiato un van a Istanbul con full assurance. Tutto bene, personale gentile e cortese. Ho solo avuto qualche problema con la carta di credito poiché non arrivava la conferma elettronica del pagamento ( problema loro) poi è arrivato il direttore e ho pagato con il sistema tradizionale
I used SIXT Italy twice and the experience was very good. My flight was diverted to another airport yet it was not a problem at the SIXT desk to transfer my booking from the initial location. They did not have a car in my group but offered an upgrade for a very small additional payment. There was no problem with the return. The second time I used them I had to remind them about snow chains and a child seat I booked but got them right away. I give them 4 stars rather than 5 due to the invoice enquiry which they dismissed without explaining anything and which unnecessarily escalated to a complaint. However, it was sorted out to my satisfaction. I recommend the "lucky dip" offer which is a surprise car for the price of a small city car. I was happy with my surprise.
Affittiamo ogni anno un'auto, non è economico ma abbiamo avuto sempre una bella macchina. questa volta abbiamo avuto una delusione...non era confortevole e abbiamo avuto parecchi disagi. Normalmente all'aeroporto dovevano darci un contatto di riferimento e abbiamo avuto difficoltà a rintracciare qualcuno del Customer care o personale dell'agenzia. Quando finalmente siamo riusciti a metterci in contatto, il responsabile è stato però molto cortese, ci ha proposto di andare a prendere un'altra auto, ci ha fatto uno sconto per il disagio, si è scusato. In seguito ci ha contattato la signora Paola del Customer Care, anche lei gentilissima si è fatta spiegare la situazione, si è scusata, ha fatto le varie verifiche.
Sixt is a premium car rental company that offers a wide range of vehicles for customers worldwide. With over 2,000 rental locations in more than 105 countries, Sixt provides options for individuals and businesses seeking reliable transportation solutions. Their fleet includes luxury cars, SUVs, and commercial vehicles, catering to both leisure travelers and corporate clients. The company prides itself on offering competitive rates and flexible options, including subscription services that allow customers to rent vehicles on a monthly basis. Sixt also features an intuitive mobile app for easy booking and management of rentals, ensuring a seamless user experience. Targeting a diverse customer base, from vacationers to business professionals, Sixt is committed to delivering exceptional service without hidden costs.
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