Sizing was significantly different than…
Sizing was significantly different than the exact same item I had previously ordered. Disappointed as the items were final sale.

SKIMS is a solutions-oriented brand that specializes in creating innovative underwear, loungewear, and shapewear designed to meet the diverse needs of its customers. The company focuses on providing high-quality, functional clothing that emphasizes comfort and inclusivity. With a commitment to redefining traditional apparel, SKIMS offers a variety of products, including sports bras, tops, leggings, and signature tees. Targeting a wide range of consumers, SKIMS aims to cater to individuals seeking stylish and functional clothing solutions that enhance their everyday experience. The brand's emphasis on body positivity and inclusivity resonates with a diverse customer base, making it a popular choice for those looking for comfortable and contemporary apparel options. By prioritizing innovative designs and high-quality materials, SKIMS positions itself as a leader in the next generation of clothing and shapewear.
Consumers express a mix of satisfaction and frustration with SKIMS. Many reviewers praise the quality and fit of the products, highlighting the easy online ordering process and quick delivery.
Comments like "the website is easily navigable" and "the bras fit and look perfect" reflect a positive shopping experience. However, a significant number of customers voice concerns about customer service and return processes, with complaints about sizing discrepancies and difficulties in obtaining refunds. One reviewer mentions receiving a bra that was "2 to 3 sizes smaller" than expected, while others report issues with refunds not being processed as promised. Despite these challenges, the overall sentiment leans slightly positive, with many expressing a strong love for the brand and its products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 160 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 2.8 | 83 |
| Jul 25 | 3.6 | 17 |
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“I was happy with the easy online ordering and quick delivery”
“I bought an item on line went to the store and replaced item with bigger size”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.2 out of 5 (poor) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: SKIMS is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.2).
160 reviews of SKIMS. Filter by what matters to you.
Sizing was significantly different than the exact same item I had previously ordered. Disappointed as the items were final sale.
Great product, but beware of returns - they don’t automatically refund you once you’ve sent the product back and you have to chase them
You sent the wrong size for the body suit
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 42% are 1–2★.
I gave it a 3 star review simply because the padded butt garment is super unrealistic lol. Sending it back fast! It's not natural looking at all! Material was good quality but that's it for me.
Love the shop for panties. But keep missing with the bras. Cannot get the right size. The return price is unfortunately too high.
one item came over a week later than the rest of the order
SKIMS is a solutions-oriented brand that specializes in creating innovative underwear, loungewear, and shapewear designed to meet the diverse needs of its customers. The company focuses on providing high-quality, functional clothing that emphasizes comfort and inclusivity. With a commitment to redefining traditional apparel, SKIMS offers a variety of products, including sports bras, tops, leggings, and signature tees. Targeting a wide range of consumers, SKIMS aims to cater to individuals seeking stylish and functional clothing solutions that enhance their everyday experience. The brand's emphasis on body positivity and inclusivity resonates with a diverse customer base, making it a popular choice for those looking for comfortable and contemporary apparel options. By prioritizing innovative designs and high-quality materials, SKIMS positions itself as a leader in the next generation of clothing and shapewear.
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