Professional but pricey
The technician was knowledgeable and fixed my oven quickly. However, the service call fee seemed a bit high compared to other local companies. The work quality was excellent though.
Smeg is an Italian home appliance manufacturer known for producing kitchen and household appliances with distinctive retro-styled designs. The company offers a range of products including refrigerators, ovens, dishwashers, small kitchen appliances, and laundry equipment. Smeg combines functional performance with aesthetic appeal, often featuring colorful finishes and vintage-inspired styling in their product lines.
Consumers generally appreciate Smeg's efficient and knowledgeable service, with many praising the technicians for their diagnostic skills and professionalism. Reviewers highlight quick turnaround times, often having their appliances repaired within days, and commend the friendly staff who provide helpful maintenance tips.
However, some customers express dissatisfaction with follow-up service, noting difficulties in scheduling additional visits when issues recur. Others mention that while the repair work is solid, the cost of replacement parts can feel excessive. Communication issues during scheduling also appear in several reviews, leading to frustration for some. Overall, Smeg delivers reliable appliance repair services, though improvements in follow-up and pricing transparency could enhance the customer experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 50 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Smeg. Filter by what matters to you.
The technician was knowledgeable and fixed my oven quickly. However, the service call fee seemed a bit high compared to other local companies. The work quality was excellent though.
Called on Monday, had my microwave fixed by Wednesday. The technician arrived on time and completed the job efficiently.
Fixed my washing machine in under an hour. Very impressed with the speed and professionalism.
Quick answers to the questions people ask most.
Smeg is an Italian appliance manufacturer that produces premium kitchen appliances including refrigerators, ovens, cooktops, dishwashers, and small appliances. They are particularly known for their retro-styled refrigerators and colorful kitchen appliances that combine vintage aesthetics with modern technology.
Smeg appliances are available through authorized dealers, specialty appliance stores, and select home improvement retailers. You can also find authorized retailers and purchase directly through Smeg's official website or contact their customer service for dealer locations in your area.
Smeg typically offers a standard manufacturer's warranty on their appliances, which varies by product type and model. For specific warranty terms and coverage details, you should consult your product manual or contact Smeg customer service directly.
You can contact Smeg customer service through their official website's contact form, by phone, or through their authorized dealers. Contact information varies by region, so check the Smeg website for your local customer service details.
Yes, Smeg provides repair services through their network of authorized service technicians. You can schedule service appointments through their customer service or find authorized repair centers in your area through their website.
Many Smeg appliances are designed with energy efficiency in mind and carry energy ratings that comply with international standards. Specific energy ratings vary by model, so check the product specifications for detailed efficiency information.
Smeg is known for combining Italian design aesthetics with functional performance, particularly their iconic retro-styled appliances. They focus on premium materials, distinctive styling, and innovative technology while maintaining a strong emphasis on design and craftsmanship.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Smeg provides replacement parts for their appliances through authorized dealers and service centers. Contact Smeg customer service with your model number to inquire about specific parts availability and ordering.
Installation services are typically provided through Smeg's authorized dealers and retailers rather than directly by Smeg. When purchasing from an authorized dealer, they can often arrange professional installation or recommend qualified installers in your area.
Yes, Smeg is famous for offering appliances in a wide range of colors, especially their iconic refrigerators and small appliances. Popular colors include pastels, bold hues, and classic finishes, though availability varies by product line and model.
Smeg is an Italian home appliance manufacturer known for producing kitchen and household appliances with distinctive retro-styled designs. The company offers a range of products including refrigerators, ovens, dishwashers, small kitchen appliances, and laundry equipment. Smeg combines functional performance with aesthetic appeal, often featuring colorful finishes and vintage-inspired styling in their product lines.