Speedy Freight is a logistics company specializing in same-day courier services across the UK and EU. The company offers a comprehensive range of delivery solutions, including full and half-day rates, next-day delivery, multi-drop deliveries, and specialized freight services such as air freight, customs clearance, and temperature-controlled delivery. With a focus on B2B logistics, Speedy Freight caters to businesses in various industries that require reliable and efficient transportation of goods.
Customers can access Speedy Freight's services through their user-friendly website, which provides options for booking, tracking deliveries, and finding local branches. The company is committed to delivering timely and secure logistics solutions, making it a suitable choice for organizations looking to enhance their supply chain and delivery capabilities.
Speedy Freight has a positive customer experience.
Speedy Freight consistently receives high praise for its exceptional service and speedy delivery, with many reviewers highlighting the quick and efficient handling of their shipments. Customers appreciate the helpful and friendly staff, noting that drivers go above and beyond to assist with heavy or difficult cargo.
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The company is recognized for its impeccable timing and reasonable rates, making it a preferred choice for many. However, a small number of reviews mention issues with damaged goods, indicating that while the majority of experiences are positive, there can be occasional lapses in quality. Overall, Speedy Freight is celebrated for its reliability and customer service, with a strong sentiment leaning towards satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
-0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
31
Sep 24
5.0
30
Oct 24
4.9
46
Nov 24
5.0
45
Dec 24
5.0
44
Jan 25
5.0
43
Feb 25
5.0
70
Mar 25
5.0
73
Apr 25
5.0
49
May 25
4.9
52
Jun 25
4.8
56
Jul 25
4.9
36
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 496 positive reviews
Customer service62%
307 mentions
Delivery36%
178 mentions
Fast & efficient36%
178 mentions
Helpful support18%
88 mentions
“They delivered my passport very quickly to my door after I had left it at a relatives got me out of a jam”
On “Customer service” · Jul 19, 2025
Top complaintsof 4 negative reviews
Customer service75%
3 mentions
“First time using Speedy Freight and after this experience we unfortunately wouldn't use them again”
On “Customer service” · Jul 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
I called at 16:30 with an urgent same day collect and deliver for 7am collection the following day. Chris was amazing with quoting me and arranging the collection, and keeping me updated with ETA and delivery. Excellent service as always - would definitely recommend.
We've been using Speedy Freight for several years now and have never had cause to complain. They offer a great, polite and friendly service and are certainly speedy as their name suggests and always go the extra mile. Recommended courier. 🚚👍🏼😁⭐️⭐️⭐️⭐️⭐️
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Excellent customer service, help, and overall quick and efficient service and delivery. Will definitely use this company again in future whenever required.
We have used Speedy Freight on a couple of occasions and found the process of booking extremely straight forward. The customer service agents you speak to for enquiries are very helpful and deal with you in a very polite and knowledgeable manner. Prices are competitive and they are indeed speedy with deliveries! Would highly recommend them for any business who may need items delivered fast and efficiently. Amelia, the agent at the East London branch was excellent.
Great customer service, fast and direct with passing information over. No messing about, asked for a delivery to be made for less that 24 hours notice and they came through with no issues. Could not be happier.
There are a lot of delivery options out there. But quite honestly based on my personal experiences, this one stands out. From the moment you make an enquiry, the timelines of response, quote, booking and delivery. Its impeccable. You can focus on your core business and know that Speedy Freight will do all they can to take care of the delivery and your customer.
Great Service!
Enquired with the East London branch the night before, for a morning collection and delivery the next day and materials was collected and onsite by mid-day!
Highly recommend
Fantastic service from the team at Speedy Freight Teesside! Early morning (2AM) collection of parts from a hotel (!) and delivery to site in a timely manner.
Superb service, they never let us down!
John H, Distribution Manager
Speedy Freight is a logistics company specializing in same-day courier services across the UK and EU. The company offers a comprehensive range of delivery solutions, including full and half-day rates, next-day delivery, multi-drop deliveries, and specialized freight services such as air freight, customs clearance, and temperature-controlled delivery. With a focus on B2B logistics, Speedy Freight caters to businesses in various industries that require reliable and efficient transportation of goods.
Customers can access Speedy Freight's services through their user-friendly website, which provides options for booking, tracking deliveries, and finding local branches. The company is committed to delivering timely and secure logistics solutions, making it a suitable choice for organizations looking to enhance their supply chain and delivery capabilities.