Speedy Freight is a logistics company specializing in same-day courier services across the UK and EU. The company offers a comprehensive range of delivery solutions, including full and half-day rates, next-day delivery, multi-drop deliveries, and specialized freight services such as air freight, customs clearance, and temperature-controlled delivery. With a focus on B2B logistics, Speedy Freight caters to businesses in various industries that require reliable and efficient transportation of goods.
Customers can access Speedy Freight's services through their user-friendly website, which provides options for booking, tracking deliveries, and finding local branches. The company is committed to delivering timely and secure logistics solutions, making it a suitable choice for organizations looking to enhance their supply chain and delivery capabilities.
Speedy Freight has a positive customer experience.
Speedy Freight consistently receives high praise for its exceptional service and speedy delivery, with many reviewers highlighting the quick and efficient handling of their shipments. Customers appreciate the helpful and friendly staff, noting that drivers go above and beyond to assist with heavy or difficult cargo.
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The company is recognized for its impeccable timing and reasonable rates, making it a preferred choice for many. However, a small number of reviews mention issues with damaged goods, indicating that while the majority of experiences are positive, there can be occasional lapses in quality. Overall, Speedy Freight is celebrated for its reliability and customer service, with a strong sentiment leaning towards satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
-0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
31
Sep 24
5.0
30
Oct 24
4.9
46
Nov 24
5.0
45
Dec 24
5.0
44
Jan 25
5.0
43
Feb 25
5.0
70
Mar 25
5.0
73
Apr 25
5.0
49
May 25
4.9
52
Jun 25
4.8
56
Jul 25
4.9
36
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 496 positive reviews
Customer service62%
307 mentions
Delivery36%
178 mentions
Fast & efficient36%
178 mentions
Helpful support18%
88 mentions
“They delivered my passport very quickly to my door after I had left it at a relatives got me out of a jam”
On “Customer service” · Jul 19, 2025
Top complaintsof 4 negative reviews
Customer service75%
3 mentions
“First time using Speedy Freight and after this experience we unfortunately wouldn't use them again”
On “Customer service” · Jul 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Bad service, nearly lost all of my conference equipment because of them. Eventually picked it up late past the pick up time. I was lucky, I nearly lost thousands of pounds worth of equipment. Wont use them again due to the risk of losing everything
Spoke to Jack at central london branch on an urgent job. Super friendly and helpful. Was able to get a priorty van to my location in Essex within the hour direct to my recipient. Would recommend.
Was in desperate need for some items to be delivered in a quick timeframe.
Spoke to Ethan who got it sorted very quickly for me.
Very reasonable price too.
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Fantastic job from Speedy Freight. We were finally able to collect our stuff from an Event in Newcastle, without any issues and the London team was able to keep us informed with updates from collection to delivery. Super happy with it.
Highly recommend it.
They are super efficient and deliver what they say they are going to do... exceptional customer service. We have used this company for a while now and have never been let down!
I contacted Ria at the Glasgow Branch for a quote on a delivery we needed to make at the last minute and i had a quote back within ten mins and a time booked for their driver to collect.
The service was great, driver here within the hour and the drop off the next morning at the other side of Britain made. Our company has now set up an account with Speedy.
Very fast and efficient service, Chris and his team were amazing, nothing was to much trouble for them. If you need a fantastic courier service, pay a little extra and use speedy freight. Thankyou
Speedy Freight is a logistics company specializing in same-day courier services across the UK and EU. The company offers a comprehensive range of delivery solutions, including full and half-day rates, next-day delivery, multi-drop deliveries, and specialized freight services such as air freight, customs clearance, and temperature-controlled delivery. With a focus on B2B logistics, Speedy Freight caters to businesses in various industries that require reliable and efficient transportation of goods.
Customers can access Speedy Freight's services through their user-friendly website, which provides options for booking, tracking deliveries, and finding local branches. The company is committed to delivering timely and secure logistics solutions, making it a suitable choice for organizations looking to enhance their supply chain and delivery capabilities.