Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
Sport Tickets Office receives a mixed reception from customers, with many praising the quality of tickets and the service provided by staff. Reviewers highlight great experiences, noting excellent seats and timely delivery for events like the Chelsea vs.
Palace match and the Community Shield. However, a significant number of complaints emerge regarding the reliability of ticket delivery, with several customers reporting last-minute cancellations and issues with refunds. Many express frustration over receiving notifications just before events that their tickets were unavailable, leading to feelings of distrust towards the company. While some customers appreciate the smooth purchasing process, the negative experiences overshadow these positives. Overall, the sentiment leans towards caution, as many consumers warn others to be wary of potential issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -1.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.7 | 13 |
| Feb 25 | 4.6 | 9 |
| Mar 25 | 4.5 | 8 |
| Apr 25 | 4.3 | 3 |
| May 25 | 3.1 | 7 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 3.0 | 2 |
| Aug 25 | 2.6 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“We had a hotel we could not cancel and despite a letter before court action and at least 3 emails saying we’dbe refun...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | −21% | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Sport Tickets Office is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.5).
60 reviews of Sport Tickets Office. Filter by what matters to you.
Amaizing experience!!!! Smooth delivery via e tickets, great seats! Support from Robert and Alex top level. Every step of my journey, every question, right away answered!!! Also checked am I in my seats, that is unseen in my experience. Guys are great, will use again 100%
Great experience at Glasgow, beautiful atmosphere on the stadium, thanks to sport tickets office, I enjoyed event in full, great seats, perfect view, thanks to guys in support team , got all answers, even they checked am i in my seat safely. Will use again
All went as planned , E tickets arrived in plenty of time. Hope to use this company again for other events.
Quick answers to the questions people ask most.
Sport Tickets Office has received a mix of reviews, with a significant number of negative experiences reported. Currently, they have a low rating, and many customers express concerns over ticket delivery and customer service.
While some customers report positive experiences with timely delivery and good seats, many others have raised red flags about potential scams and poor service. Verified reviews show a pattern of complaints regarding missing tickets and lack of communication.
Sport Tickets Office specializes in providing tickets for various sports events, including football matches. However, customer experiences vary widely, with some praising the service while others report significant issues.
Sport Tickets Office typically accepts major credit and debit cards for ticket purchases. Always ensure to check their website for specific payment options before making a transaction.
Customers can reach out to Sport Tickets Office through their website for support. However, many reviews indicate that response times may vary, with some users reporting difficulty in getting timely assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 35% are 1–2★.
Easy purchasing process and availability of support team. In general great service and recommended.
Very straight forward process, excellent value and we enjoyed a brilliant afternoon at Anfield.
I bought tickets for Tottenham Leicester in November, customer service was present, courteous and always available 24 hours. The tickets were sent to me the day before the match via email. I recommend you rely on them especially if you don't want to buy season tickets for the teams you want to see. rating 10
Awful company, booked tickets months in advance only for them to email on the day saying they’re are no tickets available and have to pay £500 each for a ticket. All round awful and stressful experience, complete lack of customer service and transparency and shady behaviour throughout. Never use this company.
My wife and daughter are sat at home watching Champions League match Aston Villa v Celtic. I ordered and paid for two tickets 1st of December. Emailed them again about the tickets on the 14th of December, to be told that everything is fine and in order and I would receive the tickets 1-5 days before the match. Heard nothing from Sports Ticket office until I wrote to them day before the match. They wrote back saying at the time of the ticket purchase they could only estimate the price (this was news to me as what I originally paid was supposed to be the price) but their suppliers have now provided a full price. Sports Ticket Office now wanted an extra £500 off me. I declined and said I wanted a full refund. I now have to wait between 5 to 21 working days for my refund which is odd considering they wanted an extra £500 off me within 24 hours. This company should be shut down they are a disgrace,I feel as though they had no intentions of sending out tickets. So disappointed. Abysmal.
This so called company are rubbish.i purchased 2 tickets for the villa celtic game on the first of January and the money was out of my account that day I booked flights and hotel and arrived today to be told that they didn't have the tickets I purchased but if I gave an extra 540 Sterling they would do there best to get them for me I told them to stick it they then told me that to get my money back I will have to wait 5 to 21 working days they are real joker's they need to be reported to trading standards don't buy any thing from them they are crooks
We got the best experience. Purchased Chelsea tickets as a present for a child. Amazing customer service, very helpful and accommodating. Answered all the questions and made us feel very secure. Received tickets day before the game. Sits out of this world, to say we are happy is an understatement. Huge thank you , will be back again!
Send tickets on time. Good communication via chat. Good seats
My only reservation is that tickets are sent too close to event
Despite tickets arrived only one day before the event, Sport Tickets Office was always supportive, replying very fast to any email, keeping communication always running and asking feedback during the event. Very good customer service!
The team was very reponsive. Always ready to help and focused on how things were going on. My only comment, even we got an upgrade in one of the games, is they should have asked brgore excuting the change. Overall my exprience was great!!
Day by day i’ve received continuos feedback related my ticket status
Don’t use. This company are awful to deal with. They charge you a price for tickets and then wait until a few hours before the event, when you still have not received the tickets and then email you to say you need to pay more for the tickets. In my case, the company said we couldn’t have the tickets we had paid for unless we paid another £200 per ticket for them to release them. Awful experience, zero customer service, stressful process from start to finish, not to mention the unscrupulous, greedy, price gouging strategy used to get you emotionally committed then force you to pay vastly over the odds for tickets If you are reading this looking for who to buy tickets from, please do not use this company at any cost. I’m lost for words to describe this awful experience with this company
Horrendous experience, AVOID AT ALL COSTS. Sport tickets office sell tickets they do not have and then mark them up further after you have purchased in order to further maximise extortionate pricing They promise tickets will arrive 1-5 days before the event, yet in practice they leave you hanging on wondering where your tickets are until the day of the event They then email you saying they can’t provide the tickets you’ve paid for but they have managed to secure some for more money, and for you to pay that to be able to go to the event. They do this so close to the event that you don’t have the opportunity to do anything else other than either not go to the event, or just pay the money. I used this company for tickets to go to a Liverpool game in the UK as part of a Christmas present and had planned a trip around the event. To experience this really soured what was to be an exciting day for me was really disappointing The stress of not having tickets until the day of the event, plus the absolute lack of communication and then to hear that the huge price we have already paid is going to further increase for us to be able to get the tickets we have order is frankly disgraceful. If I could do more to put people of using this company and to claim back the extra pricing gouging that happened I would. PLEASE DO NOT USE
Servizio efficiente e attento Siamo stati contattati via mail prima dell’inizio del match per assicurarsi che tutto fosse ok. I biglietti sono arrivati via mail il giorno prima della partita.
Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
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