Clear communication and ticket delivery…
Clear communication and ticket delivery great

Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
Sport Tickets Office receives a mixed reception from customers, with many praising the quality of tickets and the service provided by staff. Reviewers highlight great experiences, noting excellent seats and timely delivery for events like the Chelsea vs.
Palace match and the Community Shield. However, a significant number of complaints emerge regarding the reliability of ticket delivery, with several customers reporting last-minute cancellations and issues with refunds. Many express frustration over receiving notifications just before events that their tickets were unavailable, leading to feelings of distrust towards the company. While some customers appreciate the smooth purchasing process, the negative experiences overshadow these positives. Overall, the sentiment leans towards caution, as many consumers warn others to be wary of potential issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -1.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.7 | 13 |
| Feb 25 | 4.6 | 9 |
| Mar 25 | 4.5 | 8 |
| Apr 25 | 4.3 | 3 |
| May 25 | 3.1 | 7 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 3.0 | 2 |
| Aug 25 | 2.6 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“We had a hotel we could not cancel and despite a letter before court action and at least 3 emails saying we’dbe refun...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | −21% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Sport Tickets Office is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.5).
60 reviews of Sport Tickets Office. Filter by what matters to you.
Clear communication and ticket delivery great
Ticket arrived as promised the day before the game which led to a few minutes of worry but in the end everything worked perfectly and seeing Palace win their first trophy after 55 years of supporting them was priceless!!!
Wszystko odbyło się tak jak trzeba, dostałem bilety i spędziłem fantastyczny wieczór na Finale Copa Italia w Rzymie
scammer fraud I bought tickets liv vs cry on Nov. 6month before game. No tickets ,no connect ,bad services Don't use.
Quick answers to the questions people ask most.
Sport Tickets Office has received a mix of reviews, with a significant number of negative experiences reported. Currently, they have a low rating, and many customers express concerns over ticket delivery and customer service.
While some customers report positive experiences with timely delivery and good seats, many others have raised red flags about potential scams and poor service. Verified reviews show a pattern of complaints regarding missing tickets and lack of communication.
Sport Tickets Office specializes in providing tickets for various sports events, including football matches. However, customer experiences vary widely, with some praising the service while others report significant issues.
Sport Tickets Office typically accepts major credit and debit cards for ticket purchases. Always ensure to check their website for specific payment options before making a transaction.
Customers can reach out to Sport Tickets Office through their website for support. However, many reviews indicate that response times may vary, with some users reporting difficulty in getting timely assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 35% are 1–2★.
I received my thickets within the time promised and furthermore I had an upgrade
Bought tickets to Evertons last game at Goodison Park months ago and got an email the day before the match to inform us we wouldn't be receiving our tickets, we are gutted they still have some heavily overpriced tickets on the site so I guess they've been resold for more money. 21 days for a refund is also a joke I'll never use these lot again.
I bought a ticket from these guys last November knowing it was Everton's last game at Goodison. In the past l have used other resale platforms with no trouble and sent my tickets well in advance. I contacted Sport tictets muliple times and eventually told tickets arrive from 3 to 1 day before the game. I booked time off work and arrangments for my stay in Liverpool etc. I paid 120 quid for my ticket but over the last few weekd these are selling for between 1000 and 1500 quid. Today i get an email from Sport tictet office that they are not going to honour the tictet i bought and they will refund me in up to twenty days. If your a sports fan do not put yourself in the position of relying on this company. I"m so sorry l used this terrible company 😭😭
Prompt attention to e mails and requests. Tickets delivered efficiently. One of the e mails did not open for the ticket access / QR code. It was sent again in a short time.
Only criticism would be not getting the tickets sent until a few hours before the match. Flying into another country not knowing if they'd be sent was stressful but we had them for when we needed them so all's good. I assume that's why our tickets were upgraded to hospitality and better seats so that more than made up for it.
I went from Palermo to Madrid to see a great football show. Totally PERFECT at all!!!! Amazing seats for a great event as the return match Athletic Madrid vs/ Barcelona, 2nd leg Semifinal Copa del Rey. I requested very special tkts and I received my e-tkts by email the day before the match. I hadn't any problem... See you for next match
Before proceeding with my order I double checked with “Mark” in their live chat that they could guarantee me 3 seats together. I was told that that was not a problem and that I’d get 3 seats together. When the tickets arrived the day before the match I realised immediately they were not together but across one of the stands. I immediately contacted them via email and their chat page and was told “ the team” would be in touch shortly to try to resolve matters. I even offered an easier solution as I stated that I needed at least 2 seats together to help accommodate my son. Despite repeated attempts to contact them on the Saturday I received no reply until an email from Richard at 2:30 asking if we were in the ground. Pretty short sighted as its a well known fact that signal in stadiums is extremely poor. What should have been a memorable experience was ruined by the company itself.
Waited a while for tickets but well worth the wait. View was amazing, wasn't expecting such amazing seats for the cheaper price. Will definitely use this company again!
My husband and two sons travelled to the game on Sunday. Great seats and great atmosphere. Robert was great to deal with and kept in contact throughout to ensure we got our online tickets sorted and all went well. Would highly recommend them
Evrything went well we get tickets in good time
Very good price and service
Hello! At first, I thought that we would no longer receive the tickets, but on the day of the match, we received them. I had even better seats, at VIP Gold, and that's thanks to your company. My boy was very happy to see his favorites up close. Thank you very much and we will definitely order from the website again.
Good expérience :)
Honestly couldn’t fault this service from start to finish. Everything that was communicated happened. Every question answered promptly. They even messaged to make sure we got into the event and that everything was okay! Brilliant seats and bio experience. Highly recommend for a unique tailored experience. Will definitely use again.
I’ve used Sports Ticket Office for several years now without any problems. They always deliver what they promise and wouldn’t hesitate to recommend their service. I recently bought 4 tickets to watch Liverpool v Wolves. I received e-tickets as promised two days before the event. Luckily we got an upgrade to Premier Clubs to ensure we got 4 seats together between penalty box and half way line. Brilliant. They even messaged me before the match to make sure everything was fine.
Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
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