Stephan Paris is an online retailer specializing in women's footwear. The company offers a diverse range of stylish shoes, including best-sellers such as ballerinas, high-heeled pumps, and various boot styles. With a focus on contemporary trends, Stephan Paris caters to confident women who enjoy experimenting with their fashion choices. The platform is designed to provide a seamless shopping experience, allowing customers to browse, select, and purchase shoes conveniently. By emphasizing quality and trendiness, Stephan Paris aims to be a go-to destination for women looking to enhance their wardrobe with fashionable footwear.
Reviewers express a generally positive experience with Stephan Paris, highlighting the quality of the boots and the fast delivery service. Many customers appreciate the good price-to-quality ratio, noting that their orders arrive quickly and match the product descriptions.
Positive comments emphasize the beautiful designs and comfort of the footwear, with several mentioning excellent customer service. However, there are notable complaints regarding product quality, with some consumers reporting issues like detached soles and damaged items upon arrival. Additionally, the return process is criticized for being expensive and slow, with one reviewer mentioning a €20 fee for returns. Overall, while many enjoy their purchases, concerns about quality and returns temper the positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 121 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 1.8 | 5 |
| Nov 24 | 4.2 | 5 |
| Dec 24 | 3.1 | 22 |
| Jan 25 | 3.4 | 5 |
| Feb 25 | 3.8 | 4 |
| Mar 25 | 3.5 | 2 |
| Apr 25 | 1.0 | 3 |
| May 25 | 2.6 | 9 |
| Jun 25 | 4.7 | 7 |
| Jul 25 | 3.9 | 14 |
| Aug 25 | 4.8 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 121 most recent reviews.
“J'ai commandé pour la première fois sur ce site suite à de nombreuses pubs d'influenceurs”
“Commande passée il y a trois semaines, avec une livraison annoncée sous 3 à 5 jours ouvrés”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 3.5 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.4 out of 5 (poor) | +15% | 121 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Stephan Paris is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.4).
121 reviews of Stephan Paris. Filter by what matters to you.
Sur le site il est écrit que les délais de livraison sont entre 3 et 5 jours, cela fait une semaine que j’ai commandé et je n’ai aucunes nouvelles de mon colis… il est très compliqué de contacter le service client, personne ne répond. J’aimerais bien savoir où est mon colis j’ai l’impression de m’être fait arnaqué.
Déçu de la qualité et des finitions ( traces de colle, lanières détendu...) De plus la boîte étant trop petite, les bottes arrivent avec une marque de pliure. Je comprends l'engouement autour des ces bottes car elles sont très jolies mais le prix (+ de 55€) reste à revoir pour cette qualité.
Bottes très jolies de l’extérieur, mais une fois portée on ressent un espèce de morceau qui ressort et qui s’enfonce dans le talon du pied. Au bout de 2 jours avec les bottes, je me retrouve avec des cloches affreuses.
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Polarized pattern: few middle ratings. 59% of recent reviews are 4–5★ and 34% are 1–2★.
Stephan Paris is an online retailer specializing in women's footwear. The company offers a diverse range of stylish shoes, including best-sellers such as ballerinas, high-heeled pumps, and various boot styles. With a focus on contemporary trends, Stephan Paris caters to confident women who enjoy experimenting with their fashion choices. The platform is designed to provide a seamless shopping experience, allowing customers to browse, select, and purchase shoes conveniently. By emphasizing quality and trendiness, Stephan Paris aims to be a go-to destination for women looking to enhance their wardrobe with fashionable footwear.
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