Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.7	60	100%	-0.7	● Low

1.7 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 1.4▼ 0.7
12-month avg: 1.7
All-time: 1.7
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
StubhubThis company	1.7 out of 5 (poor)	100 out of 100	1.3 out of 5 (poor)	1.6 out of 5 (poor)	2.2 out of 5 (poor)	+36%	60
IONOS \| ionos.de	4.5 out of 5 (good)	50 out of 100	—	—	—	—	20,156
Miss Hosting	4.5 out of 5 (good)	67 out of 100	—	—	—	—	5,849
Federico Content Creator	1.2 out of 5 (poor)	100 out of 100	1.0 out of 5 (poor)	1.0 out of 5 (poor)	1.1 out of 5 (poor)	—	1,002
Dream Car Giveaways	4.5 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.6 out of 5 (good)	4.1 out of 5 (good)	—	999

Bottom line: Stubhub is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.3).

Andrew

1 review

Nov 27, 2024

Not Paying Me For Tix I Sold

Last January I sold two Taylor Swift tickets to a buyer on StubHub for a concert occurring on October 20. I sold the tickets for $3420 total. In their email to me, StubHub said you must transfer the tickets, provide proof of transfer, and from there, regardless of whether the buyer accepts the tickets or not, you will receive your payment. I successfully transferred the tickets to the buyer on Ticketmaster and the buyer accepted the tickets. I uploaded this proof to StubHub and believe that was all set to receive my payment after the concert. The Ticketmaster tickets were no longer mine because they were in the possession of the buyer. I was supposed to get paid the 3000+ dollars after the concert within 5 to 8 days the concert. It has been months after I have filed several claims the case has been escalated and I have still received no payment. The AI feature on StubHub website told me that the payment was canceled for some reason. I never received any form of notification from StubHub. They told me that the buyer had difficulty getting into the show, I had already successfully transfer tickets. The buyer had accepted them. I did everything I could in my power, the tickets were no longer in my possession, and as far as I’m concerned, legally, I am entitled to receive payment and they are withholding money. In the screenshots, I will provide you see evidence that the buyer accepted the tickets. I transferred them. I even reached out to Ticketmaster who confirms the successful transfer and acceptance of the tickets, and I also provide evidence that StubHub provides contradictory information at one point saying I just needed to transfer the tickets and in another message saying, a later date that I had to have uploaded acceptance, which I still did regardless. Thanks for your help. I feel like StubHub is operating unethically here by withholding my payment and I would like to receive my payment of $3420.

Report

Month	Average	Reviews
Sep 24	1.0	4
Oct 24	1.0	1
Nov 24	1.0	4
Dec 24	1.0	3
Jan 25	2.3	3
Feb 25	1.8	4
Mar 25	1.9	9
Apr 25	2.1	10
May 25	2.3	6
Jun 25	1.0	2
Jul 25	1.0	2
Aug 25	1.6	7

Stubhub reviews & trust report

Stubhub has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 10 positive reviews

Top complaintsof 48 negative reviews

How it compares

Reviews

Customer reviews (60)

Kaarten optijd gekregen.

NOOIT KOPEN/VERKOPEN

This is a SCAM

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IONOS | ionos.de

Miss Hosting

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Dream Car Giveaways

Libsyn Podcast Hosting

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The CrowdTrust Experience⭐

VIEZE OPLICHTERS!!

Beloven veel maar leveren weinig

Scammers

Not Paying Me For Tix I Sold

I had a horrible experience with…

I would rate this experience zero stars…

STUBHUB SCAM

Rip off company

Scam company

Absolutely appauled at how StubHub…

I decided to sell $300 tickets to a…

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StubHub is beyond HORRIBLE

Mijn eerste ervaring met Stubhub

By far the worst experience

"Buyer was denied entrance" - Scam

About Stubhub

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