Dark tea with chocolate, yummy! 😋
Have to give my compliments to their dark tea with chocolate. Best tea I've ever had. It's easy to buy in UK, but shipping to Denmark is a bit hairy but definitely worth the wait.

Suki Tea is a company based in Lisburn that specializes in the ethical sourcing and blending of high-quality loose leaf teas, herbal infusions, and fruit blends from around the globe. Committed to sustainability, Suki Tea offers a range of plastic-free packaging options, ensuring that their products are environmentally friendly. The company provides a diverse selection of teas that cater to various tastes and preferences, making it suitable for tea enthusiasts as well as casual drinkers. The target market for Suki Tea includes consumers who prioritize premium quality and ethical practices in their beverage choices. Customers can explore an innovative variety of teas, along with related products such as teapots, infusers, and accessories, all designed to enhance the tea-drinking experience. Through their website, suki-tea.com, Suki Tea aims to connect with individuals who value both taste and sustainability in their tea consumption.
Suki Tea garners mixed reviews, with many customers praising the quality of their teas while expressing frustration with the service. Reviewers consistently highlight the amazing range of teas, noting favorites like the Belfast Brew and Apple Loves Mint, and appreciate the fairtrade and plastic-free options.
However, a significant number of consumers report issues with order fulfillment and customer service, citing long delivery times and unresponsive support. Complaints about orders not arriving or being incorrect are common, with some stating that attempts to contact the company go unanswered. While many enjoy the product itself, the overall experience is marred by these service-related issues. Consequently, Suki Tea is seen as a company with fantastic products but a troubling service reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 23 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 1.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 5.0 | 2 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
“If you drink loose leaf tea you will know these things cannot be rushed, so do not judge Suki on delivery like some o...”
“The tea on offer is absolutely amazing the best around and price wise it's not all to bad either but unfortunately th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 2.9 out of 5 (fair) | — | 23 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: Suki Tea is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.9).
23 reviews of Suki Tea. Filter by what matters to you.
Have to give my compliments to their dark tea with chocolate. Best tea I've ever had. It's easy to buy in UK, but shipping to Denmark is a bit hairy but definitely worth the wait.
Ordered an advent calendar from Suki Tea for my daughter, they managed to take my money immediately the order was placed however three weeks after placing the order which was on 3 - 5 day delivery nothing has been received. I complained to the company after a fortnight and was promised it would be "with me shortly" however a week later nothing has been forthcoming.
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 48% are 1–2★.
Suki Tea is a company based in Lisburn that specializes in the ethical sourcing and blending of high-quality loose leaf teas, herbal infusions, and fruit blends from around the globe. Committed to sustainability, Suki Tea offers a range of plastic-free packaging options, ensuring that their products are environmentally friendly. The company provides a diverse selection of teas that cater to various tastes and preferences, making it suitable for tea enthusiasts as well as casual drinkers. The target market for Suki Tea includes consumers who prioritize premium quality and ethical practices in their beverage choices. Customers can explore an innovative variety of teas, along with related products such as teapots, infusers, and accessories, all designed to enhance the tea-drinking experience. Through their website, suki-tea.com, Suki Tea aims to connect with individuals who value both taste and sustainability in their tea consumption.
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