Mixed feelings
The tire installation was done well and the price was fair, but the customer service could be improved. Staff seemed distracted and didn't communicate well about timing. The work itself was fine though.
Suredrive Tire is a tire service business that provides tire sales and installation services to customers. The company likely offers a selection of tires for various vehicle types and may provide additional automotive services such as tire repair, balancing, and rotation.
Suredrive Tire receives a mix of positive and critical feedback from customers. Many reviewers appreciate the competitive prices and quality of work, noting that the service is often professional and efficient.
For instance, several customers highlight the honest assessments provided by the staff, who prioritize transparency over upselling unnecessary services. The quick turnaround times for tire repairs and installations also receive commendation. However, some consumers express disappointment with the customer service, mentioning instances of rushed interactions and poor communication regarding wait times. A few reviews point to issues with tire pressure after installation, which required follow-up visits. Overall, while Suredrive Tire is recognized for its value and workmanship, there are notable concerns regarding the consistency of customer service.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Suredrive Tire. Filter by what matters to you.
The tire installation was done well and the price was fair, but the customer service could be improved. Staff seemed distracted and didn't communicate well about timing. The work itself was fine though.
Got a flat tire fixed here and it was handled competently. Nothing fancy but they got the job done at a reasonable price. Would use them again for simple repairs.
Quality work on my tire installation, but it took about 2 hours when they initially said 45 minutes. The technician was thorough though, so I can't complain too much about the extra time.
Quick answers to the questions people ask most.
Suredrive Tire provides comprehensive tire services including new tire sales, tire installation, tire repair, wheel balancing, and tire rotation. We also offer seasonal tire storage and emergency roadside tire assistance.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. We are closed on Sundays and major holidays.
You can reach us by phone, visit our website to schedule appointments online, or stop by our location during business hours. Our customer service team is available to answer questions and provide quotes.
Yes, we provide manufacturer warranties on all new tires and offer additional road hazard protection plans. Warranty coverage varies by tire brand and type, and our staff will explain all available options.
Standard tire installation usually takes 45-60 minutes for a set of four tires. Wait times may vary depending on current workload and whether additional services like alignment are needed.
Yes, we offer complimentary tire inspections to check tread depth, air pressure, and overall tire condition. Our technicians will provide recommendations for maintenance or replacement as needed.
We accept cash, all major credit cards, debit cards, and offer financing options for qualifying customers. We also accept fleet accounts and provide invoicing for commercial customers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, we provide mobile tire installation and repair services within our service area for an additional fee. This service is available during regular business hours and must be scheduled in advance.
We can repair most tire punctures that are located in the tread area and are smaller than 1/4 inch in diameter. Punctures in the sidewall or shoulder area typically cannot be safely repaired and require tire replacement.
We stock a wide selection of popular tire brands and sizes for most vehicles. If we don't have your specific tire in stock, we can typically order it and have it available within 1-2 business days.
Suredrive Tire is a tire service business that provides tire sales and installation services to customers. The company likely offers a selection of tires for various vehicle types and may provide additional automotive services such as tire repair, balancing, and rotation.