Reliable, professional, easy
Smooth booking, quick pick up and an easy ride. Recommended service
Swiss Travel Transfer is a professional transportation service specializing in airport transfers and chauffeur services in Zurich, Switzerland. The company caters to a diverse clientele, including business travelers, tourists, and locals seeking reliable and efficient transportation solutions. With over ten years of experience in the industry, Swiss Travel Transfer offers a range of options, including one-way and round-trip transfers, as well as hourly bookings for those requiring flexible transportation. The company prides itself on providing a seamless travel experience, featuring a fleet of over 40 premium vehicles, including luxury sedans and spacious vans. Customers benefit from services such as free cancellation up to 24 hours before the transfer, no credit card fees, and 24-hour customer support. Swiss Travel Transfer emphasizes convenience with features like meet and greet services and inclusive wait times, ensuring that clients receive a prompt and professional service tailored to their needs.
Swiss Travel Transfer receives high praise for its reliable and professional service, with many customers highlighting the punctuality and cleanliness of the vehicles. Reviewers frequently commend the drivers for their friendliness and excellent communication, contributing to a great overall experience.
However, there are notable complaints regarding service inconsistencies, such as drivers arriving late or without necessary equipment like child seats. Some customers express frustration over issues with trip cancellations and difficulties in reaching customer service for refunds. Despite these concerns, the majority of feedback remains positive, with many consumers recommending the service for its quality and efficiency. Overall, Swiss Travel Transfer is viewed favorably, though attention to service details could enhance customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 63 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 4.2 | 5 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
| Jun 25 | 4.2 | 12 |
| Jul 25 | 4.4 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
“Smooth booking, quick pick up and an easy ride”
“Total scam, they charge your credit card first, then cancel ur trip without any reason and you cannot reach the the c...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Taxi Services.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.5 out of 5 (good) | +4% | 63 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.0 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Swiss Travel Transfer is #3 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.5).
63 reviews of Swiss Travel Transfer. Filter by what matters to you.
Over a year ago
Smooth booking, quick pick up and an easy ride. Recommended service
Over a year ago
Top, wie jedes Mal! Sehr gepflegtes Fahrzeug, ausgezeichneter Fahrer, pünktlich. Sehr gerne wieder.
Over a year ago
Boris was great. Everything on time. Good communication. Clean car.
Over a year ago
Driver was late, car was not as described, driver went the wrong way...twice.. and took 30min longer than the trip was supposed to.
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Smooth booking, quick pick up and an easy ride. Recommended service
Top, wie jedes Mal! Sehr gepflegtes Fahrzeug, ausgezeichneter Fahrer, pünktlich. Sehr gerne wieder.
Boris was great. Everything on time. Good communication. Clean car.
Driver was late, car was not as described, driver went the wrong way...twice.. and took 30min longer than the trip was supposed to.
Sehr pünktlich, komfortabel und freundlich
Great Experience, great service! sinces years we book via Swiss Travel Transfer. very clean Limos, very motivated staff. we can highly recommend this company.
Our driver Peycho Todorov was an excellent driver. Outstanding in every way. We booked a transfer service to go between cities (3 hours) and everything was perfect, a relaxing trip with a careful driver. We do appreciate this valuable service and kind service. We do recommend it.
Sehr pünktlich, gepflegtes und luxuriöses Auto mit Sternenhimmel. Für jeden Fahrgast stand eine Wasserflasche bereit. Unser Chauffeur war sehr hilfsbereit mit dem Gepäck, aber ziemlich wortkarg. Liegt vermutlich daran dass er nicht gut deutsch spricht. Fahrstil auf den Hauptstrassen eher zügig.
So far a few very good rides to ZRH, polite drivers, nice cars, on time, good prices.
The service worked wonderfully and the driver did a great job.
Total scam, they charge your credit card first, then cancel ur trip without any reason and you cannot reach the the customer service, no refund whatsoever, just don’t fall into easy prey for that, this website should not even be still existing
Punctual, clean, fast, safe: Everything you want. Already the 3. time we used it.
We had a great experience with Swiss Travel Transfer. Clean new car, and a helpful, experienced driver. Highly recommend!
Everything good, professional and of good standard as it always has been for the last 10 (?) years we have used the service.
On time, very friendly and good cars
We ordered 2 children seats for our little ones, 8months and 2.5 years old. The driver arrived and said he doesn't have the seats with him, this was a catastrophe. He also said it would be 15min to the airport should be fine, even this answer is absolutely wrong, as children's safety is the most important thing, even for 100 meters of driving. This was the worst situation we found ourselves in, as we really wanted to pay for this service so we can be relaxed, but the result was on the oposite.
Outstanding service and communication. Professional driver. We had 6 passengers , all with large luggage. He had to arrange like a Tetris game to fit into the van! Did it all at 4 in the morning with a smile and concern for us!
Amazing driver. Stopped so we could use the restroom and gave us his own CHF to use! Greet music, advice, and company. Couldn’t recommend enough!
High quality service, good communication.
Swiss Travel Transfer is a professional transportation service specializing in airport transfers and chauffeur services in Zurich, Switzerland. The company caters to a diverse clientele, including business travelers, tourists, and locals seeking reliable and efficient transportation solutions. With over ten years of experience in the industry, Swiss Travel Transfer offers a range of options, including one-way and round-trip transfers, as well as hourly bookings for those requiring flexible transportation. The company prides itself on providing a seamless travel experience, featuring a fleet of over 40 premium vehicles, including luxury sedans and spacious vans. Customers benefit from services such as free cancellation up to 24 hours before the transfer, no credit card fees, and 24-hour customer support. Swiss Travel Transfer emphasizes convenience with features like meet and greet services and inclusive wait times, ensuring that clients receive a prompt and professional service tailored to their needs.
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