Swithenbank Estate Agents is a bespoke estate agency based in Sale, specializing in residential sales, lettings, and property management across Cheshire and Greater Manchester. The company offers a comprehensive range of services designed to assist clients in buying, selling, or renting properties in Sale, Altrincham, and Lymm. With a focus on local expertise, Swithenbank provides independent advice and utilizes effective marketing strategies to achieve optimal results for their clients. The agency is committed to delivering high-quality service through professional photography, video walkthroughs, and immersive 3D interactive tours. Swithenbank Estate Agents also employs social media marketing and premium listings to enhance property visibility and engagement. Their knowledgeable team is dedicated to guiding clients through the property market, ensuring a smooth and successful transaction process.
Swithenbank Estate Agents receives overwhelmingly positive feedback, with reviewers consistently praising the exceptional service provided by agent James. Customers highlight his professionalism, responsiveness, and ability to make the often stressful process of buying or selling a home smooth and enjoyable.
Many express gratitude for James's consultative approach, noting that he quickly attracted multiple offers and facilitated swift sales, often at full asking prices. Reviewers appreciate his high-quality marketing materials, including impressive photos and videos, which contribute to successful viewings. The supportive and honest nature of James's service is frequently mentioned, with clients feeling reassured throughout their transactions. Overall, Swithenbank Estate Agents is highly recommended, reflecting a strong sentiment of satisfaction among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 52 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 52 most recent reviews.
“We have been so grateful to James and his team at Swithenbanks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 52 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: Swithenbank Estate Agents is #1 of 5 on overall rating in this group.
52 reviews of Swithenbank Estate Agents. Filter by what matters to you.
Over a year ago
We had been using a mainstream agent, we had lost a sale and were worried about losing our onward purchase. James was instructed and managed to attract 2 offers within 7 days, one of which was above t... See more
Over a year ago
James came into our lives when we viewed an apartment he was selling. We are pensioners and hadn’t moved for many years. We had had a very unhappy and stressful time with another Estate agent and afte... See more
Quick answers to the questions people ask most.
Yes, Swithenbank Estate Agents is a legitimate company with numerous verified customer reviews. They have consistently received a 5/5 rating, reflecting positive experiences from clients who trust their services.
No, Swithenbank Estate Agents is not a scam. They have a strong pattern of verified reviews that highlight their professionalism and reliability, with many customers praising their effective communication and support.
Swithenbank Estate Agents offers a range of services including property sales, expert advice, and personalized support throughout the buying and selling process, as noted by clients who appreciated their thorough approach.
While specific payment methods are not detailed, clients typically discuss fees and payment structures during initial consultations, ensuring clarity before proceeding with transactions.
You can contact Swithenbank Estate Agents through their official website or by calling their office directly. Customers have noted their responsiveness and availability for queries and assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We first met James when we viewed a house in Sale, M33. Our house wasn't quite yet on the market, but he was happy to take the viewing. We were so impressed by his professionalism and the way he dealt with us that we asked him to put our house on the market for us in Cheadle, SK8, too. The local big agents told us we were making a mistake listing with someone who didn't work in the local area. We trusted James and he did not let us down. His photography and media team were amazing, providing aerial views of the property and presenting it in a way that did it justice. We sold the property for price we were satisfied with within two weeks of listing. There were some bumps along the way, totally outside of James' control, But his communication was excellent, and he was direct in his advice. He was a constant middle person that we could approach confidently. From start to finish, and even now after the purchase and sale have been complete, James is still helping us with outstanding matters and he does so efficiently, with patience and a genuine sense of care. It has been obvious to us how hard James and his team have worked for us and we cannot fault him. We were very lucky to get him as our agent and would have no hesitation recommending him.
We had been using a mainstream agent, we had lost a sale and were worried about losing our onward purchase. James was instructed and managed to attract 2 offers within 7 days, one of which was above the advertised price. Despite a very frustrating legal process, James kept us reassured, always on hand to answer our queries and concerns. We always spoke to James, so never a chance of mis-communication or messages not being passed on. His photographer captured the essence of our old home perfectly; he matched his own artistry with modern tech to achieve fantastic results. James' fees included the pro level photography- no hidden costs. Selling your house isn't just about being on right move etc- a lot depends on the agent's ability to deal with all involved parties effectively and maintain a level of trust. James reduced our stress levels, due to his calming manner, which was backed up by facts, not fiction. We would recommend James unreservedly, if you are considering selling your home. Thank you James! T&R
James was efficient, professional instantly contactable and everything in between. A real pleasure to work with an earnest hardworking estate agent. If you're looking to purchase a new home, I cannot recommend Swithenbank Estate Agents highly enough! AJ & Nat x
James came into our lives when we viewed an apartment he was selling. We are pensioners and hadn’t moved for many years. We had had a very unhappy and stressful time with another Estate agent and after meeting James he saw us through buying another property and selling our house, with great efficiency, kindness, positivity and understanding. His great knowledge of the market helped to guide us through the process, staying in touch all the time and helping with excellent surveyors, removals and had a catalogue of services he could call on at any time. In fact everything that is stated on his website he provided and enabled us to exchange on the 31st March at the eleventh hour, which took an enormous amount of work on his part. We would without hesitation recommend James to anyone who wants to buy or sell their house. He goes above and beyond what you would expect from an estate agent and was always friendly, courteous and professional at all times. We would give 10 stars if we could. From Jan, Neil and Sam.
We have been so grateful to James and his team at Swithenbanks. The entire house buying process for us was protracted and pretty stressful, but James and Lu were unbelievably reassuring, professional and calm throughout. They guided us through the process from start to finish and ultimately have led us to be living in our dream house in our dream location. We are so happy there and really can't imagine it would have been made possible, were it not for Swithenbanks. We wouldn't hesitate to recommend them to anyone looking for an estate agent - we've used a few other agents and none compare to their service. Thank you for everything!
Selling a home can be stressful, but working with James Swithenbank made the entire process smooth, efficient, and even enjoyable! From the very first meeting, James demonstrated professionalism, market expertise, and a genuine commitment to getting the best outcome for me. James was always available to answer my questions, provided excellent advice, and guided me through every step—from amazing photography and listing to negotiations and closing. He went above and beyond any service I have experienced before. He is an amazing person and dedicated to pushing boundaries. He has strategic marketing and strong negotiation skills, my home sold through him in a struggling market and at a fantastic price! I couldn’t be more grateful for Jame's dedication and hard work. If you’re looking for an outstanding real estate agent who truly cares about their clients, look no further. Highly recommend!
Selling a house is even more stressful in these current times with loads of new legislation and guidelines! Thank goodness we were lucky enough to Find our way to James. He was our own personal agent and go to from beginning to end almost 24/7 (not exaggerating). Nothing was ever too much trouble and he always went above and beyond to help us. Even helping us to negotiate our new home in a different country all in his own time . A Big thanks James
I cannot recommend James at Swithenbank highly enough! We initially engaged Swithenbank to sell our house in Sale, and throughout the entire process he was consultative, responsive and knowledgeable. Even when we hit setbacks, he was not fazed, and always reassured us, and tried to provide a solution. He guided us through every aspect of the sale, and was always on hand to answer any question. In searching for our new home, he really took the time to understand our wants/needs and presented us with various of options, many of which were off-market, including our wonderful new home, that we simply would not have known about if it had not been for James. He is also very well-networked and was able to recommend a fantastic surveyor, removal van etc., who were all equally as impressive and professional. If you are looking to buy/sell in the Sale/Altrincham area, then call James now!!
James needs more than 5 stars. This is the second house James has sold for me. At the first meeting James set out a timescale for photographs, drone images and open day - all of which went to plan. Attention to detail is important to James and selling houses isnt a job to him, but a passion. Property sold at open day but sadly the chain fell through before selling again. James is easy to get hold of and kept me updated throughout the whole period - even into the evening. When problems occurred, James was reassuring and supportive with his knowledge of buying/selling property. The service James offers is unique compared to agents we were viewing houses with and even bought with - sadly James had nothing in the area we wanted We would absolutely recommend James Swithenbank to
Unbelievable service. I spoke to James quite frequently when trying to purchase a property. He found us the exact house we were looking for before it even went on the market. Smooth transaction and we were in within a few months. I can’t recommend James enough Professional Always on the other end of the phone I wouldn’t use another company now Thanks James
We had decided to sell our property after 27 years but had not yet appointed an agent. We met James when we viewed a property he was selling and asked him to value our home and we liked his idea of an off market approach. James organised an open day and we accepted an offer soon after. The process wasn't always easy but James was always available to answer any queries and provide updates. We appreciate all his hard work in both selling our house and finding us a new home. More than happy to recommend his services. Jan and Frank
Having made the decision to move, we contacted James and within one week a sale was agreed at the full asking price. We are convinced that the sale (chain of 5) may well have fallen through if it was not for James's management of the whole process. He was always available to address and resolve any issues and went above and beyond what one would expect from many high street estate agencies. We have no hesitation in recommending James if you are considering moving home. Geoff and Sue
James did a wonderful video & planned an open day which attracted a number of potential buyers. After one 2nd viewing we agreed price & James and his team did the rest. It was a difficult journey, as there were four house sales in a chain and James and his team managed the process very professionally. Very happy to recommend. Derick & Tina
James did a fantastic job in selling our property. The photos & video he produced were of a high quality and we sold very quickly following the open day he arranged. He was professional and very well organised, quickly responding to requests for updates. Our home sale and purchase were particularly challenging as we were in a large chain. James was a key driver of the chain and made sure it all went through as quickly as possible. Thank you very much James and the team. We are very happy in our new family home!
We have moved several times over recent years and and can categorically say James is the ultimate estate agent. We recently purchased a property from James and he made the whole process seamless. He is totally professional, honest and was a pleasure to deal with. We would definitely recommend Swithenbank Estate Agents whether your buying or selling. Joy & Les
Deciding to sell my house after 29 years, the only home my children had known was hard. I had received James’s letter mail shot in 2023 and kept it in my work bag. He rang a couple of times and I invited him round reluctantly as I’d already made a decision. However, straight away James was more positive about my home which was not in the best condition due to my son’s business and gave us ideas of how to increase our chances of a sale. Two weeks later we had an open day with 28 booked viewings, all turning up. After discussions, we secured a sale higher than the asking price and James kept me involved all through the process, attending visits by the buyer for measuring etc. Matters started to go array and the day before we had wanted to complete, the buyer pulled out. I was so upset and stressed by this but James was great. This was a Thursday and by the Sunday he was hosting another open day with 15 viewings. Again, he secured a sale but there were issues and the buyer wanted some work completing after the survey which James negotiated and we finally completed our sale on 28th August. I cannot recommend James and his team, Luana, enough for all the work they did and responding to my text messages and emails at all times and over the weekend. He is always positive in his attitude and his focus is the sale, he makes you feel that you are his only customer.
I’m so glad that I chose Swythenbank to sell my property. I did not feel any pressure at any time. James was professional, honest & very supportive throughout the whole process. The photos & video he produced were of a high quality, the open day was seamless & my property sold very quickly. James approach was client focused & caring. Thank you James & your team.
Best agent we’ve ever had the pleasure of dealing with. Friendly, always available, quick to respond and actually completely honest, nothing was too much regardless of the number of queries I had even after we moved in. From our offer being accepted to move in was four weeks due in part to James and his team keeping on top of all parties included. If and when we come to selling we wouldn’t look to go with anyone else other than James.
After wasting 2 months on the market with a high street agent and getting absolutely no where not to mention the shocking customer service, we found James and honestly the process from start to finish was a breeze. We couldn’t recommend James enough if you want a straight forward quick with no stress James is your guy. Thank you again James for selling our property and making the whole process enjoyable.
I cannot thank James enough for his professionalism and phenomenal client service. James brings a breath of fresh air to estate agent service. When I contacted him, he was responsive, genuinely interested in getting the best sale, and went above and beyond any agent I have worked with. If I could employ him in my business, I would. He brings what everyone in sales needs to admire. My only downside, is that I wont get to work with him again sooner!
Swithenbank Estate Agents is a bespoke estate agency based in Sale, specializing in residential sales, lettings, and property management across Cheshire and Greater Manchester. The company offers a comprehensive range of services designed to assist clients in buying, selling, or renting properties in Sale, Altrincham, and Lymm. With a focus on local expertise, Swithenbank provides independent advice and utilizes effective marketing strategies to achieve optimal results for their clients. The agency is committed to delivering high-quality service through professional photography, video walkthroughs, and immersive 3D interactive tours. Swithenbank Estate Agents also employs social media marketing and premium listings to enhance property visibility and engagement. Their knowledgeable team is dedicated to guiding clients through the property market, ensuring a smooth and successful transaction process.
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