Target Corporation
Target receives a significant amount of criticism from consumers, with many expressing frustration over order issues and poor customer service. A majority of reviewers report negative experiences, including being charged multiple times for a single purchase and receiving incorrect or incomplete orders.
Customers also mention the difficulty in obtaining assistance from staff, with some describing interactions as lacking compassion. However, there are a few positive remarks about the store's cleanliness and organization, as well as some instances of helpful staff. Despite these positives, the overwhelming sentiment is one of dissatisfaction, with many vowing never to return. Overall, Target struggles to meet customer expectations, leading to a predominantly negative perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: CrowdTrust rates this company 4.0, Trustpilot 1.6. Trustpilot carries the most weight (96% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 25 | 96% |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 1.6 | 22 |
| Dec 25 | 1.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“Target is always clean, well-organized, and easy to shop in”
“Firstly, Target has forever lost me as a customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.7 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.9 out of 5 (poor) | 1.0 out of 5 (poor) | — | 26 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Target is #4 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 1.0).
25 reviews of Target. Filter by what matters to you.
I went to Target in San Ramon, CA very early (before Football starts 😅 I had interaction with 3 employees that were so courteous and helpful. I can say I've always liked this Target- but this was the first time I had that much interaction
I ordered something and wanted to return it and was having trouble with the app so I called. Customer service told me what to do and I sent the item back. I then received an email saying the item was not refundable and I would not receive my money back and could no longer receive the product either!! Customer service person should have noticed that it was an unreturnable item and NOT given me instructions to waste my time, money, and donate money to target.com. They never responded to my multiple requests for the item to be returned to me.
me cobraron 3 veces la misma compra.fue frustante cuando vi en mi banco los cargos de $125.68hace 5 dias y aun no es tiempo que me aclaren .. tengo todos los comprobantes es una estafa disfrasada de falla....que esta pasando .con los valores y la confianza..
Ordered a phone case for pick up and did not receive it. The store is virtually impossible to get assistance from and customer service refuses to help.
Quick answers to the questions people ask most.
Most Target stores are open Monday through Sunday from 8:00 AM to 10:00 PM, though hours may vary by location. Some stores may have extended hours during holidays or reduced hours on certain days. Check your local store's hours using the store locator on Target's website or app.
Yes, Target offers online shopping through their website and mobile app with various fulfillment options. You can choose from same-day delivery, drive-up pickup, in-store pickup, or standard shipping. Same-day delivery is available in most areas through Target's partnership with Shipt.
Target accepts most unopened items in new condition within 90 days of purchase with a receipt. Target RedCard holders get an extended 120-day return window. Some items like electronics, mobile phones, and entertainment products have shorter return periods of 30 days.
You can contact Target customer service by calling 1-800-440-0680, available 7 days a week. You can also get help through live chat on their website, social media channels, or by visiting the guest services desk at any Target store.
Target RedCard is Target's loyalty credit or debit card program offering 5% off purchases, free shipping on most items, and extended return periods. The debit version links to your checking account while the credit version functions as a traditional credit card. Both versions also provide exclusive offers and early access to sales.
Yes, Target offers price matching on identical items from select major online retailers including Amazon, Walmart, Best Buy, and others. The price match must be requested before purchase and the competitor's item must be in stock and available for immediate purchase. Some restrictions apply to marketplace sellers and third-party retailers.
Target stores offer various services including pharmacy, optical centers, Starbucks cafes, and photo printing at select locations. Many stores also feature grocery sections, drive-up pickup, order pickup counters, and guest services desks. Services vary by store size and location.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Medium |
CrowdTrust Low volume · weighted down | 4.0 | 1 | 4% | — | ● Not enough data |
Wow. I normally won't do business with target because they are terrible but I was desperate for something to sleep on and they had a $50 futon mattress. Big mistake. Nothing but problems from the moment I placed the order. Still waiting on the futon. About to reverse the charges.
Great store with everything you need. Target is always clean, well-organized, and easy to shop in. They have a great selection of groceries, household items, clothing, and essentials at fair prices. Staff is friendly and checkout is fast. One of my favorite places to shop.
Target Drive Up allows you to place an order online or through the app and have it brought to your car. After placing your order, you'll receive a notification when it's ready, then check in through the app when you arrive at the store. A team member will bring your order directly to your vehicle in the designated drive-up spots.
Target doesn't have a traditional paid membership program, but they offer Target Circle, which is free to join. Target Circle members earn 1% back on purchases, get access to exclusive deals, and receive personalized offers. The program also includes community giving where members can help direct Target's charitable donations.
Target Corporation
