Tasker arrived 4 hours late,was…
Tasker arrived 4 hours late, didn’t finish job. was supposed to come back but never showed up at agreed time and date. didn’t even reply to my messages
Taskrabbit Canada is an online platform that connects individuals and businesses with local freelancers for various home services. This includes tasks such as furniture assembly, home cleaning, moving assistance, and handyman services. By facilitating a straightforward interaction between taskers and customers, Taskrabbit Canada aims to make it easier for users to find reliable help for their everyday needs. The company's primary customers are homeowners, renters, and small business owners seeking assistance with household tasks or projects. With a focus on convenience and flexibility, Taskrabbit Canada allows users to browse available taskers in their area, review profiles, and select the right person for the job. This service not only caters to those requiring immediate help but also provides opportunities for freelancers to offer their skills and earn income.
Taskrabbit Canada generally receives positive feedback for its home services, with many reviewers praising the efficiency and professionalism of the taskers. Customers highlight the ease of booking and competitive pricing, often noting that the service is excellent and the taskers are communicative and skilled.
For instance, several users commend specific taskers for their meticulous work and ability to complete jobs quickly. However, there are notable complaints regarding communication issues, such as messages going to spam and taskers arriving late or not at all, leading to frustration over additional fees. Some customers express dissatisfaction with customer service, citing poor responses to issues. Overall, while many experiences are positive, the service could improve in reliability and communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Sep 26 | 4.2 | 58 |
| Oct 26 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“He worked fast but extremely meticulous”
“Customer service is mediocre, to say the least”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.0 out of 5 (poor) | 1.9 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.8 out of 5 (poor) | 1.2 out of 5 (poor) | — | 596 |
Bottom line: Taskrabbit Canada is #2 of 5 on overall rating in this group. On value, Prime Property Management scores higher (4.1 vs 2.8).
60 reviews of Taskrabbit Canada. Filter by what matters to you.
Tasker arrived 4 hours late, didn’t finish job. was supposed to come back but never showed up at agreed time and date. didn’t even reply to my messages
DO NOT SEE MY MONEY BACK...
Becareful to Mikaelov and to TaskRabbit . This plumber as cashed the first deposit . But he did not Come as conviced. That I canceled his Task. And the deposit was not Paid back to me . Thanks to Taskrabbit The plateform is not efficient .
Customer service is mediocre, to say the least. The Tasker did not show up 20 minutes after the scheduled appointment time and provided no ETA other then there’s trafic. I had taken time off work and made myself available for the appointment, only to have the Tasker never show up, to point i had to cancel or wait infinitely. What was even more frustrating was the fact that i was charged as if the service was provided, then after explaining the situation being given credit, when i requested a refund.the lack of urgency and the difficulty getting a proper resolution from customer service was beyond disappointing and frustrating . When a service provider fails to show up, customers should not have to spend additional time chasing support and explaining the situation, and after multiple escalations to be provided with a refund. Overall, a very disappointing experience. The lack of communication and customer service needs significant improvement.
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It took about 9 hours to our tasker to install our PAX and in the end, the doors were not put according to the plan so it doesn't even close and open properly. The doors were installed the wrong side so we have to buy 3 new doors and handles and reinstall the whole thing. The installer kept on asking questions, took a long time and didn't have anything to adjust the PAX. We brought this to the client service and don't feel like we're getting full support here. The client service suggested a tiny credit for the situation, which doesn't even cover the new doors and handles we have to buy again. I'm very disappointed, I thought this was a good idea since it was recommended by Ikea.
Tasker moved the time which I agreed to. He was then 30 minutes late. He did not have the correct tools. He ruined the hardware he was to mount. He left pieces off of the hardware that came with it. He had no saw to cut with. He was COMPLETELY incompetent and clearly had no idea how to do the simple job of mounting a door sweep. I’m 70 years old and I count on your service. This tasker is unqualified and my door sweep is not level and it is now hard to open and close my door. I’m 100% dissatisfied with your lack of customer service.
Had a bad experience with a Tasker, and Task Rabbit customer service has offered no recourse and has been illusive to contact and has been generally very unhelpful. It's unclear if I've ever corresponded with a real person and they have repeatedly pointed me to a nonexistent resolution process in within their app. Truly terrible service from start to finish.
Taskrabbit Canada is an online platform that connects individuals and businesses with local freelancers for various home services. This includes tasks such as furniture assembly, home cleaning, moving assistance, and handyman services. By facilitating a straightforward interaction between taskers and customers, Taskrabbit Canada aims to make it easier for users to find reliable help for their everyday needs. The company's primary customers are homeowners, renters, and small business owners seeking assistance with household tasks or projects. With a focus on convenience and flexibility, Taskrabbit Canada allows users to browse available taskers in their area, review profiles, and select the right person for the job. This service not only caters to those requiring immediate help but also provides opportunities for freelancers to offer their skills and earn income.
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