Taskrabbit Canada is an online platform that connects individuals and businesses with local freelancers for various home services. This includes tasks such as furniture assembly, home cleaning, moving assistance, and handyman services. By facilitating a straightforward interaction between taskers and customers, Taskrabbit Canada aims to make it easier for users to find reliable help for their everyday needs.
The company's primary customers are homeowners, renters, and small business owners seeking assistance with household tasks or projects. With a focus on convenience and flexibility, Taskrabbit Canada allows users to browse available taskers in their area, review profiles, and select the right person for the job. This service not only caters to those requiring immediate help but also provides opportunities for freelancers to offer their skills and earn income.
Taskrabbit Canada has a positive customer experience.
Taskrabbit Canada generally receives positive feedback for its home services, with many reviewers praising the efficiency and professionalism of the taskers. Customers highlight the ease of booking and competitive pricing, often noting that the service is excellent and the taskers are communicative and skilled.
Read full summaryShow less
For instance, several users commend specific taskers for their meticulous work and ability to complete jobs quickly. However, there are notable complaints regarding communication issues, such as messages going to spam and taskers arriving late or not at all, leading to frustration over additional fees. Some customers express dissatisfaction with customer service, citing poor responses to issues. Overall, while many experiences are positive, the service could improve in reliability and communication.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
60
100%
● Medium
4.2 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2026.
Last 3 months
4.2
12-month avg
4.2
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 26
4.2
58
Oct 26
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 48 positive reviews
Fast & efficient27%
13 mentions
Customer service23%
11 mentions
Easy to use15%
7 mentions
Professionalism15%
7 mentions
“He worked fast but extremely meticulous”
On “Fast & efficient” · Oct 1, 2026
Top complaintsof 11 negative reviews
Customer service45%
5 mentions
Refund27%
3 mentions
Cancellation27%
3 mentions
Payment issues27%
3 mentions
“Customer service is mediocre, to say the least”
On “Customer service” · Sep 29, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
Overall rating and review count for this company and similar companies
Task rabbit asks customers to pay an initial deposit however, taskers can cancel or reject tasks without accountability! Recently, five taskers have canceled on me. Additionally, taskers frequently misrepresent their services, such as claiming to have unavailable pickup trucks, or adding undisclosed fuel and rental fees mid-job, despite promising no hidden costs!
The lady I picked to clean Ann Marie was absolutely AWFUL, at the THREE hour mark she still had not completed a small 2 bedroom 2 bath apartment. Worse she lied to me re: her time. It was an expensive rip off and not sure I would use TR again.
I came to TaskRabbit through IKEA. Not wanting to build more Bror shelves, I booked an appointment and confirmed it through the chat. The Tasker did not show up and did not contact me. I had left work to meet the Tasker, so I was very displeased. The TaskRabbit call centre explained that the company has no control over the independent contractors and offered me a credit for future use. The second attempt was also unsuccessful. I booked an appointment, corresponded with the Tasker through the chat, only to learn after I had left work to meet him that he would not be able to come that day after all. He wanted to reschedule but I had no confidence in him based on my experience. The third attempt was successful. The Tasker contacted me in advance, was early for his appointment. He was presentable, professional, and efficient. So in the end it worked out, but the experience is incredibly variable, depending on the individual subcontractor. The prices are unbelievably low -- my job was around $60 for what turned out to be 2.5 hours of work. I have no idea what portion of the fee the Taskers keep and what goes to the platform. We gave him a cash tip to make sure he was paid appropriately and could keep the money. Maybe the Taskers would be more consistent if they were paid more?
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Taskrabbit Canada is an online platform that connects individuals and businesses with local freelancers for various home services. This includes tasks such as furniture assembly, home cleaning, moving assistance, and handyman services. By facilitating a straightforward interaction between taskers and customers, Taskrabbit Canada aims to make it easier for users to find reliable help for their everyday needs.
The company's primary customers are homeowners, renters, and small business owners seeking assistance with household tasks or projects. With a focus on convenience and flexibility, Taskrabbit Canada allows users to browse available taskers in their area, review profiles, and select the right person for the job. This service not only caters to those requiring immediate help but also provides opportunities for freelancers to offer their skills and earn income.