Provider was kind and efficient
Provider was kind and efficient

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.
Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided. Reviewers highlight the kindness and attentiveness of the doctors, noting that they feel heard and understood during consultations.
The platform is frequently described as easy to use, with a streamlined process that saves time compared to traditional urgent care visits. Customers appreciate the convenience of accessing healthcare from anywhere, especially during emergencies or while traveling. However, some users express dissatisfaction with the depth of care received, mentioning instances of feeling underwhelmed by the treatment provided. Despite these criticisms, the majority of experiences reflect a high level of satisfaction with the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.7 | 931 |
| Aug 25 | 4.7 | 69 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Provider was kind and efficient”
“Called Teladoc today to get some assistance and did not realize that they could not assist me with my health concern”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Teladoc Health is #3 of 5 on overall rating in this group. On value, Rula scores higher (2.6 vs 2.2).
500 reviews of Teladoc Health. Filter by what matters to you.
Over a year ago
This was an extremely efficient, affordable process and the app was easy to use.
Over a year ago
This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.
Over a year ago
My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more
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This was an extremely efficient, affordable process and the app was easy to use.
This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.
My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would recommend teladoc to doctor to anyone.
The doctor I spoke with really listened and fully understood what was happening to me physically.
Great doctors, fast, reliable, thorough service, and excellent care!
Very understanding and respnsive to what i needed
The best and quickest service that I have experienced. From scheduling an appointment to the ease in completing the proper paperwork to address my concerns.
I had a migraine while on vacation. I was able to access a doctor at 1:40 am to help resolve my concerns and get back to my family time. Will definitely recommend to others and will use again!
"The experience" 5 stars because it is quick &hassle free for moderate health issues that require doc advice & meds but not an ER. At work, thinking about that health thing you've not had time to go see doc about? Go to teladoc site, have a doc appt within minutes or schedule it for lunch time. This works for those that have anxiety just calling to make an appt, let alone getting to the exam room. They can't sit your wound or set a broken bone, but they can diagnose conjunctivitis & send eyedrop script to your nearest pharmacy, or antibiotic for that skin infection, antiemetics for the vomiting & nausea. Try it
Convience.
Quick professional service. I was able to get the care I needed without having to go to an urgent care. The provider was kind and understanding of my symptoms and called in a prescription right away. I was feeling better in no time.
I liked that I got my prescription, but other than that, I was underwhelmed by the care received. I tell the doctor that I am having a multi-week long gout flare and I am only treated with four pills of colchicine? Didn't seem to care much about actually treating me but more about lecturing about diet and alcohol intake (both of which are already heavily monitored!).
I've always had an overall good experience with teledock professional and friendly providers and saves time not having to drive to an urgent care, waiting to be seen, and then driving back home.
Fast, no wait to talk to professional and prompt courteous and simple explanation. Definitely better than an urgent care visit.
Every time I use Teledoc it is such a great experience. All the doctors I have spoken with have been so helpful and caring. Highly recommend Teledoc to everyone!!!
Kristy made enough time to hear and understand the issues I am dealing with. Very happy with the sound advice she shared.
I love the flexibility of this service. We are traveling on the other side of the country from our home, but we're able to access help quickly and easily. This is now my go-to for minor issues!
I was able to be seen and get a treatment prescribed in a timely fashion.
Doctor listened to me! I’m 82 and most health care providers look at my Snow White hair, and deem I must have Dementia! So far I’m still viable, get more questions right on JEOPARDY than wrong.
Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.
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