Fast delivery
Fast delivery. Very easy to order from

The eCig Store is an Ireland-based retailer specializing in electronic cigarettes, vape kits, e-liquids, and related accessories. The company offers a wide range of products from popular brands, including SMOK, Hale, Pure Mist, and Harmony, catering to both novice and experienced vapers. Customers can find various options such as vape pods, disposable vape kits, nicotine pouches, and replacement coils, ensuring a comprehensive selection for all vaping needs. Targeting individuals seeking alternatives to traditional tobacco products, The eCig Store provides an online platform for easy ordering, with same-day dispatch available for orders placed before 3 PM and free delivery on purchases exceeding €30. By focusing on quality and convenience, the company aims to meet the demands of the growing vaping community in Ireland.
The Ecig Store receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the fast delivery and helpful customer service, noting that orders often arrive promptly and that staff are generally responsive to inquiries.
However, a substantial number of complaints focus on order fulfillment problems, with customers reporting issues such as receiving out-of-stock items and unresponsive support regarding refunds. Additionally, some consumers express dissatisfaction with the attitude of staff in various locations, describing experiences with rudeness and unhelpfulness. While many appreciate the product selection and pricing, the recurring themes of order discrepancies and staff behavior detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 617 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great people to deal with”
“I received a call the next day to say that they did not have the liquids in stock but were expecting a delivery after...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 617 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: The Ecig Store is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of The Ecig Store. Filter by what matters to you.
Quick and reliable service.
Excellent, very fast delivery
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Really good can’t wait to order more fast delivery as well thanks
Brilliant choice and service. Delivery was next day. Will deffo buy again
Very good experience and fast delivery.
I decided to get a vape to help me cut down on smoking. Not only what The Ecig Store website easy to navigate, it is absolutely amazing in pricing as well as postage costs. The next day delivery took me by surprise too, I generally don't believe it when stores have that, but the next day delivery for the ecig store is true! Will, definitely be using again and have already recommended to others.
Always on time and the staff call if there is anything they can help with, definitely recommend 👌
Nic shots not included in short fill. Other shops that I've used (ecirette and ecigarettesworld) include this as standard. Should be marked clearly that nic shot is either not included or add an option to add nic shot within the short fill page. Price is quite good otherwise as I got it on sale but having to buy nic shots seperate raises cost above competitors.
Super fast delivery
Very quick delivery and lovely flavours
Excellent service
Next day delivery, perfect product, brilliant website, very trustworthy, highly recommended, thank you
Really great service. Have been ordering my vape juice from them for the last few months and the shipping is really quick. They even called when they didn't have enough stock saying they are happy to do two shipments to ensure I got at least some of my order quicker.
The eCig Store is an Ireland-based retailer specializing in electronic cigarettes, vape kits, e-liquids, and related accessories. The company offers a wide range of products from popular brands, including SMOK, Hale, Pure Mist, and Harmony, catering to both novice and experienced vapers. Customers can find various options such as vape pods, disposable vape kits, nicotine pouches, and replacement coils, ensuring a comprehensive selection for all vaping needs. Targeting individuals seeking alternatives to traditional tobacco products, The eCig Store provides an online platform for easy ordering, with same-day dispatch available for orders placed before 3 PM and free delivery on purchases exceeding €30. By focusing on quality and convenience, the company aims to meet the demands of the growing vaping community in Ireland.
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