My favorite gym/sport brand shop.
My favorite gym/sport brand shop.
Gym King is a prominent UK-based brand specializing in lifestyle and performance fashion, catering to both men and women. The company offers a diverse range of gymwear and casual apparel, including everyday tracksuits and high-performance workout clothing. With a focus on quality and style, Gym King aims to meet the needs of fitness enthusiasts and individuals seeking comfortable yet fashionable activewear. The company’s target market includes consumers looking for versatile clothing that seamlessly transitions from the gym to daily life. By providing a comprehensive selection of gymwear and lifestyle fashion, Gym King positions itself as a go-to destination for those who prioritize both performance and aesthetics in their wardrobe. Customers can shop conveniently through the company's website, which offers international shipping options to cater to a global audience.
Reviewers generally praise Gym King for its high-quality clothing and good fit, with many expressing love for the brand and its products. Customers frequently highlight the excellent material and stylish designs, noting that items like t-shirts and tracksuits are well-made and reasonably priced.
However, there are significant complaints regarding customer service and order fulfillment. Many people report issues with delivery times, missing items, and a lack of response from customer support when seeking assistance with returns or inquiries. Some consumers have experienced frustrating delays, with several still waiting for their orders. Overall, while the product quality earns high marks, the customer service and order management aspects leave much to be desired. The sentiment leans positive, but the service issues are a notable concern.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 120 | 100% | -0.1 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.3 | 60 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.2 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“the quality I love”
“Terrible service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 3.7 out of 5 (good) | — | 120 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Gym King is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.7).
120 reviews of Gym King. Filter by what matters to you.
My favorite gym/sport brand shop.
Great quick service , great prices and quality
As always the items I purchased, were great quality. Its just a pity it took 13 day's for delivery
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Great products and great service, highly recommend!
Quick delivery, great choice and quality goods, really happy with all the items I ordered 👍
High quality clothing,fast delivery, great company 👍
Excellent quality of clothing, doesn’t shrink when washed or cause bobbling. Excellent customer service, arrives with Royal Mail good correspondence from them as when your items are to be delivered.
Love gym king ❤️💪 Fantastic gym gear. Fits my shape.
Excellent service. Love this item for my granddaughter. Good sizing and value for money.
Fast delivery and amazing quality, also great sale prices cannot fault gymking
I’ve been a loyal customer of Gym King for years and have always been impressed by the quality of their clothing — it’s consistently been top-notch. However, their customer service recently has been nothing short of appalling. I returned several items on 7th July 2025 because they were too small, yet nearly two months later, I’m still waiting for a refund. I’ve sent three emails and numerous messages through their online chat system, and I’ve had zero response — No accountability and not even an acknowledgement. I’m currently £180 out of pocket for items I no longer have. After contacting Royal Mail, I was informed that the parcel was successfully returned to Gym King’s chosen collection depot, but it’s still sitting there waiting to be collected. This experience has not only left me feeling extremely disappointed, but also completely let down by a brand I’ve supported for years. It’s outrageous to be ignored while money is taken from customers for products they don’t even have. Great clothes are one thing, but when something goes wrong, good customer service is what counts — and in this case, Gym King has failed badly.
Gym King is a prominent UK-based brand specializing in lifestyle and performance fashion, catering to both men and women. The company offers a diverse range of gymwear and casual apparel, including everyday tracksuits and high-performance workout clothing. With a focus on quality and style, Gym King aims to meet the needs of fitness enthusiasts and individuals seeking comfortable yet fashionable activewear. The company’s target market includes consumers looking for versatile clothing that seamlessly transitions from the gym to daily life. By providing a comprehensive selection of gymwear and lifestyle fashion, Gym King positions itself as a go-to destination for those who prioritize both performance and aesthetics in their wardrobe. Customers can shop conveniently through the company's website, which offers international shipping options to cater to a global audience.
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