The Vault Real Estate is a property consultancy firm specializing in both residential and commercial real estate services across Birmingham and Central London. The company caters to a diverse clientele, including individuals looking to buy or let properties, as well as businesses seeking commercial real estate solutions. Employing a blend of modern and traditional marketing techniques, The Vault Real Estate aims to effectively position properties in the market to achieve optimal sales prices. Their comprehensive service offerings include property sales, lettings, and business sales, making them a versatile choice for those navigating the real estate landscape. With a focus on customer satisfaction, the company strives to provide a professional and friendly experience for all clients.
Reviewers consistently praise The Vault Real Estate for its exceptional service, particularly highlighting the professionalism and responsiveness of Amun. Customers express their satisfaction with Amun's quick communication and ability to address queries efficiently, making the entire process smooth and stress-free.
Many mention that Amun goes above and beyond, accommodating schedules and providing personalized support, which is especially appreciated by first-time buyers and those needing urgent assistance. The overall sentiment is overwhelmingly positive, with no critical themes emerging in the reviews. People feel confident recommending The Vault for its reliable and effective real estate services. Overall, The Vault Real Estate is highly regarded for its outstanding customer service and professionalism.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 32 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
“Excellent service provided by Amun”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 32 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: The Vault Real Estate is #1 of 5 on overall rating in this group.
32 reviews of The Vault Real Estate. Filter by what matters to you.
Over a year ago
Best experience we’ve had with estate agents by far. Amun was so helpful and friendly. Quick responses, great communication and went above and beyond to meet our schedule. Highly recommend thanks so m... See more
Over a year ago
Amun helped us let out a property last year. Highly recommend, excellent response time and communication!
Over a year ago
Anum was beyond professional, gave us a tour of the place very friendly guy. Sorted the paper workout promptly and we are happy with everything.
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Best experience we’ve had with estate agents by far. Amun was so helpful and friendly. Quick responses, great communication and went above and beyond to meet our schedule. Highly recommend thanks so much for all of your help!
Amun helped us let out a property last year. Highly recommend, excellent response time and communication!
Anum was beyond professional, gave us a tour of the place very friendly guy. Sorted the paper workout promptly and we are happy with everything.
Excellent service provided by Amun. He was very professional and helpful from start to finish. He is a great communicator and was very knowledgeable and dealt with any queries that I had swiftly. He responded very quickly to my calls and messages. Many thanks to Amun.
I have a property in Birmingham which required letting and Amun was up for the challenge. I found that Amun was professional, knowledgeable extremely helpful throughout this entire process. His communication skills were fantastic and his speedy replies and keeping me in the loop with viewings was excellent. The service Amun and his company provided was top notch and securing the tenant was hassle free. I would definitely recommend Amun to friends, family and colleagues. It was an absolute pleasure working with Amun and I look forward to working with him in the near future.
Amazing and professional service received, Amun was always reachable with fast responses to any questions I had. Thank you to Amun for all your help ! :)
A Big thank you to Amun from the Vault for helping me sell my commercial unit, nothing was to much and communication skills were fantastic. It is very important to me to be kept up to date at all times. Would highly recommend and will be using in the future.
A big thank you to Amun from The Vault Real Estate. Not only did he help my brother secure a tenancy on a Sunday evening, he just helped me with a problematic tenant. We are now preparing for the sale of my property and The Vault are leading the way
I am incredibly happy with the services provided by The Vault. I needed to relet a property at short notice, and the agency was exceptionally supportive throughout the entire process. The customer service and support have been top tier, making a potentially stressful situation smooth and manageable. I highly recommend The Vault for their professionalism, efficiency, and outstanding customer care. Thank you for making everything so seamless!
I would rate this company as professional and efficient. Amun was contactable when ever we need to raise questions. He provided a personalised service which helps we would highly recommend Amun .
Amun is so great. As a first time buyer, he has been helpful at every step of the way. I would recommend anyone to use his services! Thank you Amun!
Would highly recommend working with Amun. Works very professionally, really efficient, and always kept me in the loop with regular updates. The entire process was very smooth, stress free and quick. I would definitely recommend this agency for anyone seeking a reliable and dedicated agency.
I was at a low point, having to move out of the family home. This was the first time in 40 years I had to look for rented accommodation. Amun walked me through the whole process, from viewing to moving in. He was always a text or phone call away. Happily, I have now moved back to the family home. My deposit was promptly repaid.
We had the pleasure of working with him, the whole process went smoothly and without any problems or deviations, he constantly kept us informed about the progress of the process, he showed responsibility and professionalism, thank you for everything.👍🤝
The director, Amun Mudhar was professional and efficient all the way along the process of buying, from arranging the viewing all the way up to completion. He stayed on top of solicitors during the conveyancing process and made things happen when other parties dragged their feet. I would expect this to be the biggest estate agency in the Birmingham area within 5 to 10 years based on the excellence in attitude and aptitude. Do not hesitate to give this company a ring for all things sale, buy or let.
Amun is amazing! He managed to give my house on rent within a week! It was on the market for 5 months with no luck through other agents. He’s very professional, efficient and easily accessible, too.
Amun has proven to be a very professional and reliable individual that has helped us with his wealth of advice and experience. I have no hesitation in recommending his services to all those requiring them
I’m very impressed with Amun. His service is second to none and he was very formal and professional when a company was trying to run away from a lease they had with me. He negotiated a settlement with them, which allowed them to surrender and me to move on without being out of pocket.
Excellent professional service! Couldn’t have asked for anything more. Amun is an expert who takes the stress away! With his experience and extensive contacts, he will get the best results for you efficiently and effectively!
Amun really goes above and beyond for his clients! He is literally available whenever you need for any question or support through the whole renting process, he was there every step of the way. Everything was literally turned around in three days pretty much due to the time put into it from Amun! The whole process so easy and smooth! You can tell there is genuine care for his clients and very professional. Updates were given even without asking and every step was explained, 100% communication even outside of his normal working hours. I had just come from a bad experience of estate agents not working to a good standard and had the pleasure of not having one stress with Amun, everything was smooth and straight forward, in less then a week I have the keys and moving in to a dream come true property! Would 1000% recommend Amun!
The Vault Real Estate is a property consultancy firm specializing in both residential and commercial real estate services across Birmingham and Central London. The company caters to a diverse clientele, including individuals looking to buy or let properties, as well as businesses seeking commercial real estate solutions. Employing a blend of modern and traditional marketing techniques, The Vault Real Estate aims to effectively position properties in the market to achieve optimal sales prices. Their comprehensive service offerings include property sales, lettings, and business sales, making them a versatile choice for those navigating the real estate landscape. With a focus on customer satisfaction, the company strives to provide a professional and friendly experience for all clients.
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