Great service
As ever, great service where our wine order arrived ahead of schedule Thank you

Veeno is an Italian wine bar and restaurant chain that specializes in importing wine from its own vineyard located in Sicily. With five locations across the UK, the company aims to provide customers with an authentic Italian dining experience that combines quality wine and traditional cuisine. The venues are designed to create a welcoming atmosphere for guests looking to enjoy a meal, engage in wine tastings, or participate in unique culinary experiences. Targeting wine enthusiasts and those seeking a cultural culinary experience, Veeno offers a variety of services including wine tasting events, special dining experiences, and club memberships that provide exclusive benefits. The company emphasizes the importance of connection and discovery through its offerings, making it an ideal destination for individuals and groups looking to explore Italy's rich wine heritage.
Reviewers generally praise Veeno for its excellent wine selection and attentive service, highlighting the enjoyable experiences at their wine bars. Many customers appreciate the easy ordering process and timely delivery of products, with several noting the helpfulness of the staff in resolving issues.
However, there are significant complaints regarding the handling of gift vouchers, with some consumers reporting difficulties in booking and a lack of clarity about restrictions on voucher use. Additionally, a few reviews mention disappointing experiences with food orders and shipping issues, including refunds without explanation. Overall, while the wine and service receive high marks, the challenges with vouchers and order fulfillment detract from the overall experience. The sentiment leans positively, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 116 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 4.8 | 6 |
| Jan 25 | 4.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 2.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 4.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“Slight issue with the delivery (not Veeno's fault) but the manager at the local restaurant sorted it out for us very...”
“I have given 3 stars purely on the basis that the wine and paired nibbles were on point, no fault there at all, on re...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Bars & Pubs.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.7 out of 5 (good) | — | 116 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.5 out of 5 (poor) | 1.5 out of 5 (poor) | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 |
Bottom line: Veeno is #1 of 4 on overall rating in this group.
116 reviews of Veeno. Filter by what matters to you.
As ever, great service where our wine order arrived ahead of schedule Thank you
The wine tasting was immense thank you
The service was outstanding, the wines were delicious and the cheese and meat provided were a perfect accompaniment! Would highly recommend for a romantic evening with a loved one!
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Fantastic service. We have been ordering wine directly from Veeno since the start of the first lockdown. The website is very user-friendly; the wine is always excellently packaged & delivery is extremely quick from placing the order (whatever time of day or night the order is placed!). Thank you for an excellent service.
I ordered the aperitivo set for 2 with wine for my mum’s birthday and she loved it! Everything was vacuum packed individually so my parents were able to graze on it all weekend. The wine was also carefully packaged so everything arrived in one piece. I hear everything tasted amazing too. I’ll definitely be ordering again!
Got this for my mum for mother's Day. Unfortunately there was an accident which meant a delay in delivery. However, they phoned to explain the situation and gave a complimentary wine to make up for the delay. Mum was really happy with the quality of the produce and made a nice alternative evening.
We did this tasting in store a couple of years ago and then this year for Valentines day at home and then again for Mothers Day, but this time on zoom with daughter and hubby. It's a wonderfully sociable thing to do and is very educational on how food changes with certain wines. Would certainly recommend this and would love to do it again with other friends but wonder if there might be some other choices in the wines, meats and cheeses? Great idea though and very informative. Cant wait until we can go back into the store!
I had ordered the wine tasting experience for two as a birthday treat for my partner, and it is fair to say that the hamper surpassed our expectations (which were already high based on our experience of dining at the enoteca in Leeds!). The four wines were of exceptional quality and were matched perfectly with the concomitant selection of cheeses and meats. Superb value overall and a splendid way to celebrate a birthday at home during this era of lockdowns!
Great value, delicious meat and cheese.
Excellent service. I had a few queries and these were responded to quickly. The package was well insulated and delivered on time. Thanks team Veeno. The wine, tasting notes and eats were all excellent. We did this as a family zoom and we had great fun. I would highly recommend this tasting box.
Fantastic service. Food amazing quality and quick efficient service
Outstanding value, products and service. All I’d say is that it’s not easy - or I haven’t found it easy - to negotiate the website for what I’ve wanted.
Veeno is an Italian wine bar and restaurant chain that specializes in importing wine from its own vineyard located in Sicily. With five locations across the UK, the company aims to provide customers with an authentic Italian dining experience that combines quality wine and traditional cuisine. The venues are designed to create a welcoming atmosphere for guests looking to enjoy a meal, engage in wine tastings, or participate in unique culinary experiences. Targeting wine enthusiasts and those seeking a cultural culinary experience, Veeno offers a variety of services including wine tasting events, special dining experiences, and club memberships that provide exclusive benefits. The company emphasizes the importance of connection and discovery through its offerings, making it an ideal destination for individuals and groups looking to explore Italy's rich wine heritage.
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