Gorgeous!
Gorgeous wines and the wine tasting kit was just amazing! So fresh and just like being in our favourite Veeno! Delivered promptly and safely, just perfect! Can’t wait to order again.

Veeno is an Italian wine bar and restaurant chain that specializes in importing wine from its own vineyard located in Sicily. With five locations across the UK, the company aims to provide customers with an authentic Italian dining experience that combines quality wine and traditional cuisine. The venues are designed to create a welcoming atmosphere for guests looking to enjoy a meal, engage in wine tastings, or participate in unique culinary experiences. Targeting wine enthusiasts and those seeking a cultural culinary experience, Veeno offers a variety of services including wine tasting events, special dining experiences, and club memberships that provide exclusive benefits. The company emphasizes the importance of connection and discovery through its offerings, making it an ideal destination for individuals and groups looking to explore Italy's rich wine heritage.
Reviewers generally praise Veeno for its excellent wine selection and attentive service, highlighting the enjoyable experiences at their wine bars. Many customers appreciate the easy ordering process and timely delivery of products, with several noting the helpfulness of the staff in resolving issues.
However, there are significant complaints regarding the handling of gift vouchers, with some consumers reporting difficulties in booking and a lack of clarity about restrictions on voucher use. Additionally, a few reviews mention disappointing experiences with food orders and shipping issues, including refunds without explanation. Overall, while the wine and service receive high marks, the challenges with vouchers and order fulfillment detract from the overall experience. The sentiment leans positively, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 116 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 4.8 | 6 |
| Jan 25 | 4.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 2.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 4.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“Slight issue with the delivery (not Veeno's fault) but the manager at the local restaurant sorted it out for us very...”
“I have given 3 stars purely on the basis that the wine and paired nibbles were on point, no fault there at all, on re...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Bars & Pubs.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.7 out of 5 (good) | — | 116 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.5 out of 5 (poor) | 1.5 out of 5 (poor) | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 |
Bottom line: Veeno is #1 of 4 on overall rating in this group.
116 reviews of Veeno. Filter by what matters to you.
Gorgeous wines and the wine tasting kit was just amazing! So fresh and just like being in our favourite Veeno! Delivered promptly and safely, just perfect! Can’t wait to order again.
Great wine selection and service. Nice nibbles too!
Enjoyed the wines, very good value at the top end of the range. No complaints on service and delivery came ahead of time. Will be ordering again.
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Ordered the Amalfi Gin set for my son for Christmas. Delivered very quickly packed perfectly. He absolutely loved it. Excellent service. Would definitely recommend
Great Wine Tasting done virtually! Really enjoyed the informal approach given and mostly Wines which tasted amazing. Would recommend 100% for working socials, birthday present...or just to enjoy an amazing experience.
We love Veeno bars. Great wines, cheese and meat platters and great service.
Very prompt delivery, bottles well packaged. Very good quality wine too. At last I have found a reliable source of tasty veeno!
Excellent service Very safely packed and a happy recipient
Having been unable to use a wine tasting experience purchased as a gift due to lockdown restrictions, the fabulous people at Veeno converted it to a wine purchase from their excellent online store, kindly waived the small shortfall, and delivered promptly for free. Having enjoyed sampling the wines at Veeno in the past I am sure they will be as good as the service from this excellent company. I recommend anyone missing out on their favourite tipple to get online and order and support a great business at the same time
what a disappointment booked and paid for Wine tasting experience with Veeno Bars, not an easy process however after too much time wasted on line, phone and email I got a delivery date Dec 5th the delivery did not arrive, I was able to contact the Seller who advise they do not deliver on the weekend nor did they offer any apologies. I then received an email the next working day putting the blame on delivery company (parcel force). I was told (not offered) a refund via the booking agent will be coming (will wait and see) Very disappointing experience overall and I will advise potential customers to be aware before spending their money with Veenobars directly or via 3rd party. It was supposed to be a birthday treat for my wife in place of a trip to Italy which we had to cancel due to Covid-19.
Great customer service. Had a voucher for wine tasting, Veeno extended the expiry date twice for me because of the covid situation. Phone calls from very helpful staff to discuss. They offered wine to the value of the voucher if I preferred - did this, wasn't charged for postage. Expected wine this week, not arrived, just had a phone call from Veeno Manchester - wine broken in transit, many apologies sending out another shipment. In these days where everything seems that little bit more of a hurdle, Veeno have been absolutely fantastic. They've called and emailed to keep me informed. Well done Veeno - their wines, food and tasting experience are fab too.
Veeno is an Italian wine bar and restaurant chain that specializes in importing wine from its own vineyard located in Sicily. With five locations across the UK, the company aims to provide customers with an authentic Italian dining experience that combines quality wine and traditional cuisine. The venues are designed to create a welcoming atmosphere for guests looking to enjoy a meal, engage in wine tastings, or participate in unique culinary experiences. Targeting wine enthusiasts and those seeking a cultural culinary experience, Veeno offers a variety of services including wine tasting events, special dining experiences, and club memberships that provide exclusive benefits. The company emphasizes the importance of connection and discovery through its offerings, making it an ideal destination for individuals and groups looking to explore Italy's rich wine heritage.
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