Easy to book and clear info and follow…
Easy to book and clear info and follow up by email and phone call, excellent service

Thrive Travel is an online flight booking engine dedicated to helping travelers find the best deals on international flights. The platform specializes in providing users with competitive pricing for popular destinations such as London, Paris, and Rome, enabling customers to save significantly on their travel expenses. By utilizing advanced search technology, Thrive Travel streamlines the flight search process, making it easier for users to compare options and secure affordable airfare. Targeting a diverse audience of leisure and business travelers, Thrive Travel aims to simplify the travel planning experience. The company focuses on delivering a user-friendly interface that allows customers to access a wide range of flight options tailored to their needs. With a commitment to enhancing the travel booking experience, Thrive Travel serves as a valuable resource for those seeking cost-effective international travel solutions.
Thrive Travel garners high praise from customers, with an impressive average rating of 4.7 out of 5. Reviewers frequently highlight the excellent customer service, noting that representatives are knowledgeable, helpful, and quick to resolve issues.
Many express satisfaction with the great prices for flights, particularly for international travel, and appreciate the smooth booking process. However, some consumers report frustrations with the booking system, describing it as confusing and expressing concerns about delays in ticket confirmation, especially for urgent travel needs. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with most users eager to recommend Thrive Travel for its competitive pricing and supportive staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 852 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 39 |
| Oct 24 | 4.7 | 34 |
| Nov 24 | 4.8 | 41 |
| Dec 24 | 4.7 | 61 |
| Jan 25 | 4.8 | 70 |
| Feb 25 | 4.7 | 69 |
| Mar 25 | 4.7 | 76 |
| Apr 25 | 4.7 | 64 |
| May 25 | 4.8 | 87 |
| Jun 25 | 4.6 | 74 |
| Jul 25 | 4.6 | 75 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very good pricing for flights and excellent customer service”
“I’ve never experienced anything like this before”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | −2% | 852 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Thrive Travel is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.4).
852 reviews of Thrive Travel. Filter by what matters to you.
Easy to book and clear info and follow up by email and phone call, excellent service
Jenna Lobos was completely excellent in communicating and helping me through the booking and payment process after I had some questions about the charge breakdown. She was transparent, detailed in her explanations, and helpful throughout. When it turned out I had made a mistake, she was quick to help me with the cancellation and explain how the refund would work. I look forward to working with Thrive next time I book a flight.
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Helpful and supportive platform for flight solution 👍
Email contact is not great. Did not get feedback as expected. But after 2 phone calls, everything is ok. Good support team.
Got me a business one way ticket from Greece to Seattle for a good price on the date I wanted to fly.
I used Thrive Travel to book my flight to Europe but accidentally booked the incorrect city. The next day I contacted Thrive via email and explained the issue. Mason called and helped me through the refund process and I was surprised to hear I would get a full refund! Mason was very helpful and friendly.
I purchased a ticket on 3/3/25 for one dollar amount, I received an email the same day stating that the ticket went up in price and the incorrect information was on Kayak. I checked Kayak again on 3/3 and 3/4 and the same dollar amounts are listed which is bait and switch and false advertisement.
Raymond is very helpful and informative. Gives you different options. Very easy to work with as well.
After filling out the Thrive Travel form to purchase tix, I was told that the tickets were not available to senior citizens. When I tried to rebook, that flight was no longer an option, there were no non stops, and all the fares were higher. I called Thrive Travel, my first time using, and Stephanie Anderson assisted me. I still do not understand the age discrimination, but she was able to secure 2 tix for me on that non stop flight from Heathrow to Boston on British Air. Kudos to Stephanie!!
Customer service was just incredible! I wrote a review that was not very friendly and because of my misunderstanding it was very important to me to correct my mistake and remove it. I was contacted by a person named Zach who explained everything to me and put me at ease. Zach then went out of his way to find me a really good airline ticket and top value for the money/ unbeatable. I also should say Zach is easy to talk to, friendly, helpful, patience and most important knowledgeable. If you ask me I could not have asked for better help. I have a big family and I will make sure to tell them to book with Thrive Travel. So long
Thrive Travel is an online flight booking engine dedicated to helping travelers find the best deals on international flights. The platform specializes in providing users with competitive pricing for popular destinations such as London, Paris, and Rome, enabling customers to save significantly on their travel expenses. By utilizing advanced search technology, Thrive Travel streamlines the flight search process, making it easier for users to compare options and secure affordable airfare. Targeting a diverse audience of leisure and business travelers, Thrive Travel aims to simplify the travel planning experience. The company focuses on delivering a user-friendly interface that allows customers to access a wide range of flight options tailored to their needs. With a commitment to enhancing the travel booking experience, Thrive Travel serves as a valuable resource for those seeking cost-effective international travel solutions.
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