Tire Rack is an online retailer that specializes in selling tires and wheels for passenger vehicles, trucks, and SUVs. The company provides tire selection tools, customer reviews, and testing data to help consumers choose appropriate tires for their vehicles. They offer both direct-to-consumer shipping and installation services through a network of affiliated tire dealers and service centers.
Reviewers generally appreciate Tirerack for its high-quality tires and user-friendly ordering process. Many customers highlight the excellent selection of tires, particularly for performance and winter options, and commend the helpful research tools available on the website.
However, experiences with installation partners are inconsistent; some consumers report a "hit or miss" situation where the quality of service varies significantly between shops. While some installations go smoothly, others are described as rushed or unprofessional, leading to frustration. Additionally, shipping costs can be a concern, especially for larger orders, and some customers wish for more user-friendly website navigation. Overall, Tirerack garners a positive sentiment, though the installation experience could use improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
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Quick answers to the questions people ask most.
Tire Rack specializes in selling tires, wheels, and automotive accessories online. They offer tire installation services at select locations, wheel mounting and balancing, and provide detailed tire reviews and comparisons to help customers make informed decisions.
Yes, Tire Rack offers installation services through their network of Recommended Installers across the country. You can have tires shipped directly to an installer near you, or visit one of their physical locations for installation services.
Tire Rack's customer service is typically available Monday through Friday from 7:00 AM to 12:00 AM EST, Saturday from 7:00 AM to 9:00 PM EST, and Sunday from 9:00 AM to 9:00 PM EST. Hours may vary during holidays, so it's best to check their website for current availability.
You can contact Tire Rack by phone at 1-888-541-1777, through their website's live chat feature, or by email. They also offer technical support and have specialists available to help with tire and wheel selection.
Tire Rack offers a 30-day return policy on most products, provided they are in new, unused condition with original packaging. Mounted tires may have different return conditions, and customers are responsible for return shipping costs unless the item is defective.
Yes, Tire Rack ships tires and wheels nationwide throughout the United States. They offer various shipping options including standard ground delivery and expedited shipping, with the ability to ship directly to your home or to a recommended installer.
Yes, Tire Rack offers manufacturer warranties on all tires, and they also provide their own Road Hazard warranty for additional protection against damage from road hazards. Warranty terms vary by manufacturer and tire type.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Tire Rack offers a Test Results program where you can purchase tires, test them for up to 45 days, and return them if you're not satisfied (conditions apply). They also provide extensive tire testing data and customer reviews to help inform your decision.
Yes, Tire Rack offers financing through third-party providers with various payment plans available. Customers can apply for financing during checkout to spread payments over several months, subject to credit approval.
Tire Rack is an online retailer that specializes in selling tires and wheels for passenger vehicles, trucks, and SUVs. The company provides tire selection tools, customer reviews, and testing data to help consumers choose appropriate tires for their vehicles. They offer both direct-to-consumer shipping and installation services through a network of affiliated tire dealers and service centers.
