Total Renewable Solutions is an MCS accredited renewable energy installation company based in the South West of England, serving customers across Somerset, Devon, Dorset, and Cornwall. The company specializes in a wide range of renewable technologies, including air source heat pumps, ground source heat pumps, solar thermal systems, and solar PV installations. By providing tailored solutions, Total Renewable Solutions aims to meet the unique energy needs of both residential and commercial clients.
Founded in 2012, the company is committed to educating consumers and installers about the benefits of renewable energy technologies. Their expert team works closely with clients to design bespoke systems that maximize energy efficiency while considering budgetary constraints. With a focus on customer satisfaction, Total Renewable Solutions helps clients understand potential running costs and savings associated with their renewable energy systems.
Total Renewable Solutions has a positive customer experience.
Total Renewable Solutions receives overwhelmingly positive feedback for its exceptional service and knowledgeable team. Reviewers consistently highlight the company's excellent support throughout the design and installation process, particularly for renewable energy systems like air source heat pumps and solar panels.
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Customers appreciate the professionalism and meticulousness of the staff, noting their ability to handle all paperwork and provide ongoing support. However, there are some concerns regarding water pressure issues that have been mentioned, indicating a potential area for improvement. Despite this minor complaint, the overall sentiment remains highly favorable, with many recommending the company for its reliable and efficient service. Overall, Total Renewable Solutions is viewed as a trusted provider in the renewable energy sector.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
48
100%
● Low
4.9 / 5 overall
=
48 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
5.0
2
Mar 25
—
0
Apr 25
5.0
1
May 25
5.0
2
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 48 most recent reviews.
Top praiseof 47 positive reviews
Customer service57%
27 mentions
Helpful support30%
14 mentions
Friendly staff17%
8 mentions
Professionalism17%
8 mentions
“Excellent team”
On “Customer service” · Jun 16, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
Overall rating and review count for this company and similar companies
Excellent team. Helped us design renewables for our new Eco home. PV system with battery and EV charger working alongside Air Source Heat Pump and Under Floor Heating. Installation and commissionin... See more
Was going to have gas system fitted but with the grant was roughly the same as air source heating so had that fitted.Total renewable handled all the paperwork and were very helpful.
Gavin was extremely polite, helpful, knowledgeable and meticulous in every aspect of the service. Such a pleasure to have someone who knew exactly what he was doing, and advised us at the same time on... See more
Having used Total Renewable Solutions on several previous installations they have just handed over a complete package on our new self build home.
Three arrays of very neat integrated PV panels, an air... See more
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Excellent team. Helped us design renewables for our new Eco home. PV system with battery and EV charger working alongside Air Source Heat Pump and Under Floor Heating. Installation and commissioning all went as smoothly as we could have hoped. And after sales service is s top notch.
Was going to have gas system fitted but with the grant was roughly the same as air source heating so had that fitted.Total renewable handled all the paperwork and were very helpful.
Gavin was extremely polite, helpful, knowledgeable and meticulous in every aspect of the service. Such a pleasure to have someone who knew exactly what he was doing, and advised us at the same time on how to get the maximum out of our air source heat pump.
Having used Total Renewable Solutions on several previous installations they have just handed over a complete package on our new self build home.
Three arrays of very neat integrated PV panels, an air source heat pump and a battery are now working in economic harmony for our comfort, including superbly hot water.
As well as the excellent work and very helpful and professional teams on site, Luke and his team in Axminster are exceptional.
I could not have self managed the project without their in depth knowledge and most helpful staff who went out of their way to assist me at every stage.
Thanks to all at Total Renewable Solutions
Clive and Paula
We had an air source heat pump installed some years ago. At the weekend we had a fault and the heating fused. I sent them a "help" e mail on the Sunday evening. An engineer came out and sorted the problem on Monday. Absolutely outstanding service!
Excellent Service and Ongoing Support from a Trusted Local Company
I've now used Total Renewable twice—once for a solar installation and, more recently, for a battery installation. On both occasions, I was really impressed with the high level of communication and dedication to completing the work to a high standard. What also stood out to me was the aftercare, which is often overlooked.
All the contractors were friendly, polite, and happy to answer any questions about the process. With Total Renewable, you're not just getting a quality renewable set-up; you're also benefiting from sound advice, strong industry knowledge, and a reliable long-term relationship with a local, people-centred organisation.
In two weeks we had our three arrays of integrated solar panels installed, the underfloor heating laid and the liquid screed poured by Total Renewable Solutions and their specialists,Dave Lee and South Coast Liquid Screed.
All went according to plan without a hitch and now awaiting the following trades.
Many thanks to the Total team
Clive and Paula
Total Renewable Solutions have installed PV systems at my home and for the local village hall. In both cases the help with system design and the installation have been excellent.
Thank you Luke and your team.
Total Renewables installed an ASHP and new central heating system at my property over two years ago. This was followed up by a PV array last year. Planning and install was very professional with a lot of attention to detail. Support and service since commissioning has been second to none. In short a reliable, competent company that I highly recommend.
A one-stop shop…from design and installation through to customer support and maintenance, Luke and his team at Total Renewable Solutions have professionally and efficiently looked after our renewable energy needs.
You are in safe hands with this team.
Excellent service throughout from the design phase right through to installation. Total Renewables designed a solar thermal and heat pump UFH system for my house. Very flexible and professional throughout. When we jas some teething issues or needed additional explanation on operation of our system they were always keen to help no matter how trivial the question. I would highly recommend.
Total Renewable Solutions always provide great customer service, are punctual and knowledgable. We have been very impressed with the air source heat pump supplied and fitted and have just had our annual service carried out efficiently by Richard. We would highly recommend them.
For our new build we needed solar panels, ASHP and underfloor heating. From the initial planning stage through to commissioning we can not fault Total Renewables. Since install Luke and has team have added a storage battery and an EV charger. Luke has always been on hand for his advice and support. Nothing was too much trouble and I would not hesitate in recommending.
I wasnt 100% sold on the prospect of air source heating systems (especially with the fret of increasing electricity prices), however, Luke and his team went through all of the finer details with us and put my mind at ease quite quickly.
Incredibly professional team.
Nothing too much trouble.
Great aftercare!
Couldn’t be happier with the system they’ve installed (including the cost of running it) and wouldn’t hesitate to recommend to others.
Total Renewable Solutions were great to use. Right from the start, with help about size and performances of each radiator. Down to the design and where radiators were positioned throughout the house.
Friendly customer service. Any questions were answered and lots of details with inputs and outputs.
We have found the underfloor heating an absolute game changer. Really feeling the benefits.
The air sourced heating sits just to the side of our house and can hardly hear when inside the house.
Found that we could work with the team about positioning. Could not have asked for a smoother process. Nothing was too much.
Overall would definitely recommend. If you want a great heating system that is reliable then don’t hesitate.
Highly recommend
Luke and the team at TRS have been excellent through the whole process of our ASHP and solar install. They managed the install from design to commission and then the BUS application which made whole process relatively stress free. Friendly and responsive communication throughout and were very understanding when things were put back due to delays with our extension which was happening simultaneously. Since the install, TRS have been very happy to answer any questions and queries we’ve had and have been quick to remedy anything not quite right.
!st class from the start with the planning costing and installation of our new ground source heat pumps. The team at renewables have supported us and this system for 7 years with nothing being to much of a problem
1st class......................
Impressive!
We have been very impressed with the service from TRS. We have had solar panels with a battery installed. From an initial visit, quote and installation it only took 2-3 months and the team has been responsive when we have had queries. They also took the time to explain things in easy to understand language; facilitate hooking up our existing Zappi into the system and coming up with good ideas on further good practice in terms of efficient and environmentally friendly heating, some of which we will be going ahead with imminently.
Total Renewable Solutions is an MCS accredited renewable energy installation company based in the South West of England, serving customers across Somerset, Devon, Dorset, and Cornwall. The company specializes in a wide range of renewable technologies, including air source heat pumps, ground source heat pumps, solar thermal systems, and solar PV installations. By providing tailored solutions, Total Renewable Solutions aims to meet the unique energy needs of both residential and commercial clients.
Founded in 2012, the company is committed to educating consumers and installers about the benefits of renewable energy technologies. Their expert team works closely with clients to design bespoke systems that maximize energy efficiency while considering budgetary constraints. With a focus on customer satisfaction, Total Renewable Solutions helps clients understand potential running costs and savings associated with their renewable energy systems.