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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
I made an enquiry about a course (through the TAFE website). Subsequently, I received a call following up on my enquiry (very good), and I did not wish to talk to the consultant as I was driving so I requested that he pop the course outline to me at my e-mail address. I have not received that e-mail (not good). Regards David
Great communication and great at getting stuff done asap, also very lovely and friendly staff! Highly recommend.
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
none of the information was provied that i asked for even afert getting to phone calls
I found the information I was provided was helpful and easy to understand
The person that called was very informative, explained the course well and told me everything that was needed to be done to complete the course.
Training comes cross my mind therefore I choose to have experience with new career.
Great content easy and informative highly recommend
Great Service thank you 😊
My cousin shared your site on social media stating the TAE16 course for free and I have been trying to find this course elsewhere. I was impressed that St John are able to offer this service and will tell my friends how deadly the site is and also share your site on social media. Thank you and kind regards Janelle
Louise was amazing, her energy and help set the school apart and helped me to choose them! I haven’t started the courses yet so I’ll come back with more feedback 😁
was great service and easy to understand to get info I needed.
Good Staff service was help ful with providing information into course that I am interested in. Thabk you for help
Very helpful ....did there best to provide information and always kept in touch with me . Thanks to Joey and all the staff ....
Very good and quick process - happy to provide a 4 star review, I received the information I required and signed up to an online course.
I got a response quick.
Very efficient and easy to both use and understand. Applied for a course on a Monday, got a call on Friday, and got enrolled into the course on that same phone call. Would happily use it again if I decide to do another course of study.
I got informations and emails quickly on my queries about the courses. The course guide is clear, the person who I spoke to was very helpful and polite. When I needed some more information of the different courses, and I booked phone call, but I have not got any call at the time I booked. After all that, I think email is the better way to communicate with this train company. I am considering to enrol a course after I work out the payment method, hopefully I am eligible for the government subsidy.
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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