Upfront and easy to deal with.
Upfront and easy to deal with.

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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
this website is misleading, all of the government funded courses turn to full pay courses, got a lot of phone calls told me their courses at government funded coursed. Misleading website
Very fast and easy application, accepted the same day. Great communication between staff and students and always a speedy reply. Overall I’m very impressed, the layout of the online course is very neat and so easy to navigate.
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My inquiry was responded to promptly.
Was supposed to have tutor ring me on Saturday to discuss course I enrolled in and she didn’t call me.
very helpful and prompt.
I found this very helpful for searching courses for future study. I recieved immediate response saying someone will contact me shortly to discuss further, in which they all did. Very happy thank you.
Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless as they don't even send you a course guide. They just get your info, ring and ring until you have to be rude and tell them that you just want a damn price and course guide!
The 2 star if for a previous course. I accidentally sent out a purchase for a course and had a heck of a time getting to customer service then when I did I was told there was nothing they could do. So I tried again explained the situation and they said okay we send you a refund. Well I ask for a refund within an hour of purchasing and got $19 out of the $36 I spent. Like why? Whatever. Needless to say I won’t be using training.com again for anything and I would caution everyone to make absolutely sure about the course your purchasing because you won’t get the full refund. And because of this unfortunate events it cause me to miss an opportunity.
It was great to see so much help that I have what I needed for the course thanks so much
I haven’t received any phone call from you guys ! Sorry
After being prompted to enter my details to see the results for courses I may be interested in I am shown courses that my current qualifications exceed.
I asked for more information and no one even bothered to contact me so what’s the point
Really good service I was very impressed
The variety of courses offered look great, I was looking at a price guide for a course not only for myself but also for job seekers and unless I wanted phone calls which I was unable to answer due to work commitments I was unable to get this information
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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