Very efficient and quick
Very efficient and quick

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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
Very efficient and quick
Made a general enquiry for a guide for a course listed on the jobsandskills.gov.au as subsidised for consession holders got told they done provide that service when I advised I can’t afford their provider and will find someone who is offering the Subsidy and won’t be using their services I have since received 10+ calls and several emails harassing me to register
very efficient with linking people togther
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
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Easy and very responsive to deal with, all done within an hour, great communication
Very good service & nice people to chat with ! 😁😁
Course costs are too high at this time
I was a bit confused at first about all the information on RTOs which seemed to overlap. But when I understood the system, it was very good to make a decision and get started.
Very useful information, but could not find your contact details.
Nobody rung to talk about this course or its costs
Helpful and informative. I am awaiting an email, but once I get this excellent service provision.
NO ONE HAS CONTACTED ME SO
I enrolled in a course through training.com.au with Health courses Australia. I specifically told them that I was looking for a course in counselling with no written assessments as I would not have time to complete them due to work. I was told everything I wanted to hear from Health courses Australia so I can enroll. I was told that there are no written assessments onl6 exams in the end and the rest was all practical, hands on. When I started the course I relised that the course was only written assessment based. I called them and they said that they don't know anything about it and that they would ask the girl that I talked to to find out. They then contacted me saying that nothing of what I said ever took place (the same people that said they didn't know anything about this) and that they would send me the recordings of my phone calls to confirm. The recordings they sent me were from the enrolment process (terms and conditions I had to agree to) and said that they don't have previous recordings. The previous phone calls in question were the ones that convinced me to move forward and enroll since I was reassured that all will be as I requested. They did not reimburse me as I had asked them to do due to misleading information and I was left feeling powerless in front of a company and their staff who chose to lie about what they had done instead of facing their mistakes with a sense of honour.
I was impressed by the quick response I received after placing a course enquiry online. I received a phone call that day, and the course advisor was very helpful and answered all the questions I had. I will be happy to study online with training.com.au.
Very helpful in matching me with a course and providing the information I needed on it, as well as additional help in making it affordable for me to undertake more than one course. Fantastic, friendly customer service. Will update my review to include my course experience as well once I complete the,.
They admin guy that I spoke to on the phone, was very patient and Spoke to me for an hour and a half while I struggled to find what course I truely wanted to complete, as I said he was super patient and lovely, he is definitely a great start to my learning process. As a company, their website has a nice platform and easy to follow, and they get back to you super quickly!
I would definitely recommend training.com.au to anyone looking to pursue a course of study. They provide a great range of study options to suit each person’s individual needs as well as payment options. Staff were immediately available to assist with my enquires. Big thumbs up 👍
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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