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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
very quick response, I was not even well prepared for their call : ) I'm satisfied that I found the course I want to study, very helpful and friendly course advisor. the payment plan is very acceptable, you don't need to pay the full amount of money in the beginning.
Awesome quick response. Friendly service and very helpful..
The person I spoke to provided informative information and knew her stuff.
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
easy to use and courses and institutions that offered the courses i was interested in. Also gave me a range of options from online/distance learning to classroom learning. Was helpful in finding the course suitable for me and my personal needs.
Excellent Service and follow up
It was great to receive a phone call first. This makes the experience very personable. The information I requested arrived quickly and it was exactly what I was after.
Really happy with the information that was provided and how helpful they were
The course outline that was sent to me had all the information that I needed and explained it in simple terms that was easy to understand.
Courses were clearly identified
Website was great, follow up was extremely punctual and professional. What I would love is to have a estimated price of the course of the website that was the only factor that didn't get you over the line with five stars!
there is great choice of courses, wish they answered my question on the cost when I asked though...
I filled out an online enquiry form. Filled out all details that were requested. I noted that I am not be contact by phone. I work in an industry where you are not allowed to use your phone. So only contact me via email. Not only did I receive a call that day which I could not answer but I was then sent an email letting me know they would call me again the next day. I have not yet looked at the info pack that was emailed to me as it deterred me from using your company. Regards
Website easy to use, knowledgeable about their courses.
Dear all, I highly recommend that you take a look at this site. I am now enrolled in Diploma of Counselling online and a great free short course. I'm currently a carer for my partner in a small town in western Vic. which has no adult educational facilities, I don't drive and a kms from larger centres and am actively avoiding COVID 19. What better time to take up a course and learn something new or advance your current skills base. I am also setting myself up as an online trainer as I have a current Trainer and Assessor qualification. Find the new you through study, It's a great time to do it. Regards, Eleanor
Received very quick correspondance from the college and the website was very informative. Thank you!
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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