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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
What i can say about your site is that your site is very quick in responding when you are enquiring about something, i will not say much because I haven't started a course yet. Thanks Peter
Had applied for a information pack, got one sent through to me via email, then the next day I got a call from a lady (Can’t remember her name) who was very helpful and informative about the course and the study options. I haven’t started my course yet, but I think I would like to study here. Due to the many online options.
I found this website easy to use and the response from an appropriate trainer was very prompt.
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I want to start my enquires with a simple price. But it seems I have to sign up for the thing to find out what it’s going to cost. So some weeks have past, I still don’t know what the price is, and I’m supposed to be impressed by your customer service? Nope, I am not.
Very quick responding back to my message. Thank u guys
I am still to get an answer to my question. I have requested how much the course will cost. I am told someone will call me. I do not want phone calls. I simply want to know the cost of the course that I may undertake. The course seems very good. However there is no price.
No where you guys directed me helped at all
I've got this idea of starting my own small dressmaking business and thought there must be some sought of course out there for the "business side" of my idea. I looked online for a course to suit but it was pretty much in vain until I came across training.com.au It was so easy! I found Cert IV in New Small Business, it was just what I was looking for. training.com is a very easy site to use to look for courses from a range of different training providers. I would defo recommend training.com.au to anyone who is looking to find that perfect course to suit their career goals.
I got a quick reply. The person contacted me was very friendly and provided me with all the information I need clearly. As English is my second language, sometimes I struggle to communicate over the phone especially with native speakers. I think she understood my difficulties without I telling and repeated politely. I appreciate the way you treated me. Thanks for getting my feedback🙏
I was very satisfied with the help and assistance that I received.
Cale was really helpful on the phone and didn't waste any time waffling on. He quickly laid out what the courses offered and then offered to send it all to me in an email.
I was happy with the way it was easy to look for the course that I was looking for
The site was easy to navigate, and after enquiring about a course, I was initially contacted very quickly! Would recommend to someone looking to search for short training courses!!
Looked for a a course outline and a cost still waiting on the response - but got a email wanting a review first..
Happy with service,friendl y staff.
Very good would recommend
Very helpful easy to find
I made contact via a message online and Rebecca rang through quite promptly. A pleasant experience enrolling fir my Cert IV in Celebrancy. Thank you for the lovely Custoner Service
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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