Don’t actually help at all with any…
Don’t actually help at all with any requests

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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
Don’t actually help at all with any requests
I like the customer service they provide to me all information that I was looking and it was in smoothly voice speaker thank you for the help again.
Very happy with the follow up given. A phone call and emails very quickly came through after enquiry. Staff very helpful in telephone conversation and questions answered to satisfaction when asked. Am now deciding what I want to do with the information given. Thank you
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Lucy was extremely helpful and polite . Not pushy .
Hi team I haven’t been contacted from anyone yet about the course I have enquired about which is making me not want to go through with the course.
I was very impressed with the contact I had from the team, they were very supportive, made me feel welcomed and comfortable. And the best thing I got excepted all with the help from the team. They walked me through step by step and were very patient.
The site is sometimes hard to navigate for what you exactly want. The cost of an online course that I was looking at was extremely expensive. I have done a cert IV with you previously and it was a third of the price of the working with animals course.
I have not heard from anyone to talk about courses so I can only go a 2 for advertisement not responding to my request
Your consistent harassment of calling people after hours and being told that you just want email info sent and that I’m too busy this week to answer phone calls l have had 10 missed calls on my phone from the same number all day today you have completely put me off training at your college l am beyond disappointed in your consultants demanding ways. I said not to be contacted by phone for a reason. I am just making Enquiries not ready to enrol not to mention the ridiculous cost of this animal care course 3000 dollars!!! Do you think people can afford that after co vid please do not ring me to talk about this very very bad rating l have you as l won’t be answering !!!
The trying.com.au website is super easy to navigate, understand and find what your looking for. The response time from staff also is super quick and effective. Highly recommend.
Very good communication and great customer service
Very user-friendly and easy. Also quick responses.
Top service! Thomas was so insightful and answered all my questions and made me feel confident to go forward with my studies.
It's an excellent service since it takes note of everything that you would have questions about and give you the most appropriate answer to your answered questions and what you filled out. I love that it also gives you other options if you don't like the one given to you.
Personally; as I am new to employment services but have a strong back ground in sales, I believed I knew everything there was to know about reverse marketing. Marnee provided a knowledgeable, engaging and interactive training session today which allowed me to learn new skills, such as focusing on the positives, approaching employers with the intention of one specific client to do a certain job that they require and she reassured us that the worst the employer can do is say NO. I have had training sessions previously where I felt I was about to fall asleep.. Marnee did not make me this way what so ever. Personally I think Marnee did an amazing job of this session and I would love to have more sessions with her in the future.
The site was very easy to use and easy to find your way around it. The information given was very detailed.
My experience was very good. A helpful & informative interface that made the decision process very easy. Thankyou again.
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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