Mixed Experience Overall
The solar panels themselves are performing well, but I encountered some hiccups during the installation phase. The panels produce a lot of energy, but the installer was not very responsive.
Trina Solar Panels is a company that specializes in the manufacturing and distribution of solar photovoltaic panels and related solar energy products. The business focuses on providing efficient and reliable solar solutions for residential, commercial, and utility-scale applications. Trina Solar is known for its commitment to innovation and sustainability within the renewable energy sector.
Trina Solar Panels receive a generally positive reception from customers, with many praising the high quality and efficiency of the panels. Reviewers highlight significant energy savings and commend the product's performance, noting that the panels effectively reduce electricity bills and are aesthetically pleasing.
However, there are notable concerns regarding customer support and installation experiences. Several customers report difficulties with communication and responsiveness from support staff, particularly post-installation. While the panels themselves are well-regarded, the installation process has been described as having minor issues, including delays and lack of follow-up. Overall, Trina Solar Panels are seen as a solid investment, though improvements in customer service and installation support are needed.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | +7% | 650 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 19 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 17 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Trina Solar Panels. Filter by what matters to you.
The solar panels themselves are performing well, but I encountered some hiccups during the installation phase. The panels produce a lot of energy, but the installer was not very responsive.
While the panels function well, I had significant issues with customer support when I needed information post-installation. The product is solid, but they need to improve their follow-up service.
Quick answers to the questions people ask most.
Trina Solar offers a variety of solar panels including monocrystalline, polycrystalline, and bifacial panels, designed for both residential and commercial applications.
You can request a quote through the Trina Solar website or by contacting their customer service directly. They often provide consultations to assess your energy needs.
Trina Solar panels typically come with a 10-year product warranty and a 25-year linear power output warranty, ensuring long-term performance and reliability.
Installation of Trina Solar panels is usually carried out by certified installers who will assess your property, provide a custom plan, and ensure compliance with local regulations.
Trina Solar's customer service is generally available Monday through Friday from 9 AM to 5 PM local time, but hours may vary by location.
Yes, Trina Solar offers various financing options, including loans and leasing, to help customers manage the initial costs of solar panel installation.
You can contact Trina Solar through their website's contact form, via email, or by calling their customer service hotline for assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Trina Solar typically has a return policy that allows for returns within a specified period if the products are unused and in original packaging; specific details can be obtained from customer service.
Trina Solar panels can be installed on most types of roofs, but a site assessment is recommended to determine compatibility and optimal performance.
Trina Solar panels are certified by various international standards including IEC, UL, and others, ensuring they meet quality and safety regulations.
Trina Solar Panels is a company that specializes in the manufacturing and distribution of solar photovoltaic panels and related solar energy products. The business focuses on providing efficient and reliable solar solutions for residential, commercial, and utility-scale applications. Trina Solar is known for its commitment to innovation and sustainability within the renewable energy sector.