TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
TruffleMagic receives a mix of reviews, with a notable majority expressing satisfaction with the service. Many customers highlight the great service, ease of ordering, and prompt communication, appreciating the ability to use Bitcoin without issues.
Positive experiences often mention timely deliveries and quality products, with some users reporting life-changing effects from their purchases. However, a significant number of reviewers voice frustrations regarding order fulfillment, claiming they have been charged without receiving their products or any confirmation. Complaints about poor customer service and lack of response to inquiries are prevalent, leading some to label the company as a "ghost shop." Overall, while many customers enjoy their experiences, the unresolved issues with order processing and communication tarnish the company's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 427 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 427 most recent reviews.
“My 2nd order got siezed by customs but the customer service at truffle magic has been absolutely amazing and they add...”
“I didn't receive any payment confirmation and messaged through the ticketing system and have been ignored for more th...”
427 reviews of TruffleMagic. Filter by what matters to you.
Never got my order but after a few problems they finally told me they’d give me a refund (aparrently im on a refund list) why do they need a whole list???? Just save hassle and find someone else because their customer service needs work but I do appreciate not being scammed after all and I should make clear they’re obviously a small business being rushed off there feet and not scammers.
I have ordered from here around 8 or 9 times. They are real people providing a great product. The customer service is fast and from someone invested in what they do. The product itself is of the highest quality. And the fact that they have a large selection is a plus. If you have questions message them and they will guide you through your purchase.
The best customer service I’ve ever experienced! Any problems or queries are sorted out instantly and the team really strive to make sure you are happy with the service you receive. I will be placing many many more orders!
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I can highly recommend the team here. I have ordered a few times now. The first time absolutely no problem, 5 days and the order was here. Really good product too. If you are experienced in this field then you should definitely take a larger dose than suggested. Also the guide is helpful as it suggests how to maximize your experience. This isn't a scam. It's an amazing service and good product. Do not hesitate to order!
amazing company with amazing products!! After ordering I expected to wait a while before delivery but it only took 5 days after the payment cleared. I'm very happy with my purchase and all the support from their lovely team. Will deffo use these guys again.
everyone that helped with the situation I was having with delivery was amazing and very helpful thanks for the support . Travis M
Abortive start (one month lost) but a rather slow conversation with the Truffle Magic people has now produced perfect results. Some observations then for people using the McKennaii strain. 1. Pour water in to cold shock from the start (not just for the subsequent flushes) and drain after 12 hours. 2. You can now fold the bag over close to the surface of the kit (with the holes facing up) and no misting should be needed. 2. Place it in a dark place, like under a bed. 3. If condensation does not appear on the surface of the bag after a day or so, then mist as needed. 4. If using a heat mat, place it underneath a towel around 3cm thick. Direct contact will dry the kit out. 5. When the mushrooms start to grow, create more room in the bag environment (standing it up) but keep it closed. 6. Pick just before the veils begin to break with a twist and pull movement.
I had a little trouble with my first order but I think that was because of the postal service, I contacted truffle magic and they resent it for free and I got it in 5 days. I ordered 45g of the hollandia and ate them all at once and had the most extreme trip ever, I couldn't even get off the ground. I'd recommend buying from these guys their truffles are awesome.
Delivered in good time - emails / tickets answered promptly - Product hots the spot - would recommend
Truffles eventually arrived for me after 2 and half months.... truffle magic tried shipping 3 times and third was a charm as received customs letters for previous 2.... Peter fully refunded me my money also and after some friction they have actually delivered a good standard overall..... Hollandia truffles were hit and miss though; felt some mild perception changes but not good enough quality in the potency I’m afraid..... are 57g in total (three boxes) and didn’t achieve the level I wanted.....
Thanks for sending me the truffles out of your pocket after the first disappointing trip which didn’t work, unfortunately the second try didn’t work either, it seems like l’m immune to it. I’m very happy with the help you have given to me. Thank you so much
These guys are the best, I ordered Tampanensis which for whatever reason didn't arrive (stolen?, customs?, who knows?) the guys at Truffle Magic sent me a replacement by recorded delivery which arrived nicely, excellent customer service and I had a very pleasant trip, I think I will order Utopia next but I will go for the recorded delivery option this time. Thanks guys.
Check my name. I do not want to waste anymore time on this and this is simplly a courtsey. This is not a scam company. This is a company that is really trying their best. It wasn't good enough for me but the update is they finally did refund me. For what its worth, that is enough to warrent a 3 star review, because they are trying. They have a lot of kinks to work out and it took a lot to get a refund but they finally did it. The refund took some time because its a small company and since they are revamping that is why it took a minute. In my heart, I know they are trying their best. They are not bad people but they are just trying their best to make something of this. With that said, there are ample sites to direct scorn and hatred. Truffle magic is not one of them. I wish them well and hope they will tighten their ship because the heart is in the right place, they just need more work. Thank you Peter and staff for the refund. I truly hope the best for you're team. God Bless.
Have yet to receive my product, however I have received excellent support due to the special circumstances of my order. Hoping to receive in the next couple of days.
TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
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