Reliable as ever. Thanks!
Been using for years, wouldn't try anywhere else. Thanks guys!
TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
TruffleMagic receives a mix of reviews, with a notable majority expressing satisfaction with the service. Many customers highlight the great service, ease of ordering, and prompt communication, appreciating the ability to use Bitcoin without issues.
Positive experiences often mention timely deliveries and quality products, with some users reporting life-changing effects from their purchases. However, a significant number of reviewers voice frustrations regarding order fulfillment, claiming they have been charged without receiving their products or any confirmation. Complaints about poor customer service and lack of response to inquiries are prevalent, leading some to label the company as a "ghost shop." Overall, while many customers enjoy their experiences, the unresolved issues with order processing and communication tarnish the company's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 427 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 427 most recent reviews.
“My 2nd order got siezed by customs but the customer service at truffle magic has been absolutely amazing and they add...”
“I didn't receive any payment confirmation and messaged through the ticketing system and have been ignored for more th...”
427 reviews of TruffleMagic. Filter by what matters to you.
Been using for years, wouldn't try anywhere else. Thanks guys!
Excellent delivery. To UK arrived in 3 days. All packaging as listed. Quick response in query through website. Product very good, healthy. Ligitimate pros. Thanks. Yes i will use again.
Once I placed my order I received my items within a week and I was more than pleased with them. They have great product and excellent customer service. I will definitely be buying from them again 10/10
I found this website to have wonderful products and equally amazing customer support. All my questions and problems were answered to. They showed a very kind and caring attitude that goes a long way! I highly recommend this company to anyone. I cannot praise the trufflemagic team enough, 5 stars from me!
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Good customer service, sorted out my query quickly. I have bought three times now. Third order did not show up but was replaced without quibble or fuss. Downloaded some music from Spotify to go with the experience, which was amazing
By human error(copy paste) I've send 4,785.00 euro instead of 47.85. Guess what happened next? I've contacted the TruffleMagic and they bounced the money back to my account(minus a payment, of course). I've got the order next 3 days. I would say this way: it was my second and not last order :) Keep it up TrulleMagic, big thanks!
Despite my reservations of doing *anything* online I have been not only surprised, but have found this group to have members that have real “heart”, intelligence, professionalism and courtesy to the degree that they’re willing to chat with you and share personal information in such a friendly way that you feel you’re in a tightly-knit community that it feels like a family. Sounds way over the top, right? Well, give it a try and see for yourself. I’ve seen the dark side.. it’s nice to step into the light.
I live in Berlin and the delivery was very fast with the first order. The second order was lost but they send me again the Truffles with Tracking ID and everything worked perfectly! Customer Support is very helpful, they always respond and help as much as they can. I will order again!
I think the lights are on but no one is home, ordered, payed, still shown as processing after a week, no responses to support ticket. I would expect a week is enough time to prepare an order. it's got the feeling of a place you send your money and will not receive anything... Beware.. will keep this updated.
It's been 22 days since my order supposedly shipped. No product yet. Starting to believe this was a scam. I've received cheap products from China using their cheapest shipping methods faster. ☹️ Update 4/1: Order arrived today. Shipping took a long time but ultimately was within the 35 day period Trufflemagic describes on their website. Now that I know what to expect in regard to shipping times, I will order again if the product is quality. Thanks!
writing another review so after i received a package on Saturday morning (which i now realize was my 5 week old, first order i put through it just arrived later than expected, it wasn't customs atall!!) Gigi and jelle had already sent me a tracked package on the Tuesday which i received yesterday on Monday which amazingly took just 6 days to arrive!! 6 DAYS GUYS!!! gigi and jelle handled customer service with me superbly! i recieved both packages (the original one i paid for and the second which Gigi and jelle sent me out of the goodness of their own heart thinking the first wasnt coming as it took more than 5 weeks!) anyway i had the first batch on saturday 15gram hollandia, i hadnt planned to have them but when i noticed they had come after work i couldnt resist, i had eaten plentiful all day and had allsorts to drink, cocacola, redbulls etc plenty of caffeine lol i chewed the product at roughly 8pm by 10 oclock i just had a really tired stoned feeling, brighter colours louder sounds i had been smoking cannabis the same time though so it basically just boosted the weed high, however i think this was down to my own fault of my diet during the day and probably the fact it had been 5 weeks till it arrived it had considerably lost some potency, i still had some slight effect off the product though so it wasnt to bad.i had messaged Gigi thanking him i recieved the product and that i didnt recieve much effect probably due to my diet on the day, so i asked for tips for my next time i put an order through, Gigi mentioned putting them in a warm cup of water cut up finely left for roughly 15 - 20 mins. anyway i received another package of the postman yesterday morning (Monday) another 15g of hollandia, to my excitement i couldn't resist and decided to starve myself all day until the evening when i then made the brew of the full 15g, i did as Gigi suggested (the brew making method) WOW!! easily half an hour later the runny nose, sweaty palms, slow pulses of euphoria surging to the tips of my body from the core, IT WAS WORKING!! haha i listened to some good music on the come up, til i started yawning my head off and started to see ripples and feeling highly sedated! the visuals, feelings, sounds and colors were all amazing, i felt the best i had in weeks and today ive felt so positive about life its untrue, i ended up watching a film throughout the peak of the product (film name : Game over man) all im saying is what the heck, try it yourself watch that film and make sense of what you can haha! definitely going to be ordering again but next time im going to do 30g of hollandia haha! these guys are the real deal, they give you top notch information and they care about customers more so than any business ive dealt with in the past. i could go on n on about the experiences i had last night but you all know the score if you've tried it before haha ive only ever had LSD in the past so this was the first experience with psilocybin and my last acid trip was easily 6 years ago so after the 15g of hollandia on an empty stomach in the brew method chewing the pieces up as i was drinking it i reached a level 3 trip... Trip level 3: Stronger visuals, mild hallucinations Strong visuals, kaleidoscopic effects, and waving, warping objects and faces around you. Mild hallucinations like flowing water and trees. Closed eye hallucinations are more obvious and attractive (probably 3D). Some disorientation as what you can feel, see or hear. Lost control over what time it is and how long you’ve been tripping. Brilliant! Thumbs up to truffle magic and the people running it! you guys have my vote! haha PEACE x
Initially placed an order mid to end January. The order never arrived. I did receive a prompt reply to my email and was advised they would reship. This order was never received either. After a delay in responding to me, I was advised the order would be attempted to be shipped a third and final time...but with an offer of using a free discount code if I ordered again before the end of March. Alas, the third order has not arrived either. I have used other companies before and they have arrived safely and timely. I would not recommend for UK, the orders simply are not fulfilled from my experience.
Received hollandia and utopia truffles. Quality, freshness and packing of the truffles is excellent. Customer service has been excellent also. This is the 2nd time iv used truffle magic and i will be using again. I Took 15g of hollandia and the experience was sureal. Very spiritual for me taking me deep within myself, completely overwhelming. Thankyou again.
Excellent product. However, customer service was hit and miss - but was pleasant and polite when they answered. Very frustrating delay with product delivery but was generously compensated. Thank you again to the Trufflemagic team. Tip to other buyers: Use bank or wire transfer rather than sending cash like i did.
I live in the UK and never had a problem with an order arriving and theres always great communication if have have any questions regarding your order or product there truffles are very good and I've just placed an order for my first grow kit and looking forward to it.
I'm not a shroom or truffle user. Last time I had any was probably 20 years ago so I was excited to try out my order when I received it. My first time I split a serving with my girlfriend (Hollandia). We both ate them and didn't really feel anything. I tried andother half a couple days later, still nothing. I reached out to Peter and he suggested making a tea and sent me a new order free of charge. I was surprised, I'm not used to good customer service especially with something like this. When I received the new stuff I tried half a package as a tea. It was great, not that strong but fun and happy. Later my buddy came over and we ended up using the rest in a tea. That's 2 1/2 packs plus we ate the truffles after we drank the tea. Wow is all I can say, what a trip. I had a blast and will definitely order more.
Overall, for the service provided, I’ve experienced little complication. The only significant problem I faced was made up for with a generous discount. My advice would be to help the staff out by being friendly & cooperative with the processing of your orders (I found they appreciate you providing the payment information once it goes through, helps them match payments to the orders)
The title is the lengths these guys went to help. They radiate knowledge and professionalism. The recent ebook they published shows the lengths they go to to inform, educate and ensure that people who use them have all the information they could need. Great communication too, I felt very confident with them, and would definitely use again. 5*
Ordered on the 7th March and they've arrived today (16th March). I can say I am extremely pleased overall, haven't tried my truffles but will post an update when I do. I know there are some negative reviews here regarding orders not turning up, but for what we are buying this is understandable. I do agree that more effort needs to be made to respond to customer's tickets however, I sent 3 messages and never received a response. Overall however like I said I am very pleased and will be ordering again.
TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
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