Great service & excellent communication.
Great service & excellent communication. By Adam

United Logistics Inc. is a company that specializes in providing logistics and transportation solutions to businesses across various industries. Although specific details about their services are not currently available due to an account suspension, logistics companies typically offer services such as freight transportation, supply chain management, and warehousing solutions. Their primary customers include manufacturers, retailers, and wholesalers who require efficient and reliable logistics support to enhance their supply chain operations. As an integral part of the logistics sector, United Logistics Inc. aims to help businesses optimize their shipping processes and reduce operational costs. By leveraging technology and industry expertise, logistics companies like United Logistics Inc. strive to meet the diverse needs of their clients, ensuring timely delivery and effective inventory management. For more information about their offerings, customers typically would visit their website, unitedlogisticsco.com, once the account is reinstated.
United Logistics Inc. garners a generally positive reputation among its customers, with many praising the excellent service and communication provided by staff members like Adam and Jack. Reviewers highlight their professionalism and responsiveness, often noting that transactions are handled smoothly and efficiently.
For instance, one customer mentions that Adam quickly found a driver, ensuring a seamless experience. However, there are significant concerns raised by a minority of consumers who report negative experiences, describing the company as a scam and alleging that they lost deposits without receiving services. Complaints also include rude staff and misleading practices regarding upfront fees. Despite these critical reviews, the majority of feedback reflects satisfaction with the service. Overall, United Logistics Inc.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 16 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 2 |
| Jun 24 | 4.9 | 7 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Great service & excellent communication”
“Against my will, I searched for another company instead (STG_Auto Transport) The shipping amount is fixed and even lo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 67 out of 100 | 4.4 out of 5 (good) | 2.8 out of 5 (fair) | — | 16 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: United Logistics Inc. is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.8).
16 reviews of United Logistics Inc.. Filter by what matters to you.
Over a year ago
Great service & excellent communication. By Adam
Over a year ago
Not even deserving for 1 star. I had bad experience with this company-United Logistics. My hard-earned money for deposit was wasted. Be careful in dealing with them. Initially they gave me a quote for... See more
Over a year ago
Great guy to do business with! Everything was just as he promised! I was paid in full on time!
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Great service & excellent communication. By Adam
Not even deserving for 1 star. I had bad experience with this company-United Logistics. My hard-earned money for deposit was wasted. Be careful in dealing with them. Initially they gave me a quote for a lower amount, so I agree and signed the document. Then they asked for a downpayment via Zell. I transferred 200 dollars deposit. A day before picking up schedule, they increased the quote way high. Since the deposit is nonrefundable, you will be forced to agree. Against my will, I searched for another company instead (STG_Auto Transport) The shipping amount is fixed and even lower than United Logistics.
Great guy to do business with! Everything was just as he promised! I was paid in full on time!
Yeah, really good Tran
I worked with Adam and had a very good experience. Within an hour, he found the first driver and when the driver failed to pickup, he found the next driver and the transaction went smooth. Great communication and good price too! It took only 3 days to ship my car from Strongville OH to Katy TX. For those who first transport a car, this kind of business is “ongoing”, so expecting accurate time/day will get you frustrated and even you pay premium, you still don’t get the “exact” scheduled one. Give you some time and relax, then everything becomes good.
This company took 750.00 from me and never delivered scam.
Absolutely horrible experience. United Logistics is a scam. The employees were incredibly rude and used shady practices. They stated they wouldn’t charge any money up front, then ended up charging me over $1,000 before even shipping my car. The employees called me continuously and lied about the contract. Different employees promised different things. When I cancelled the contract, they promised a refund, then never refunded the $1,000. GO ANYWHERE ELSE. These guys are not legit.
Everything was perfect, thanks for your time, thanks for your work. Everything was so perfect. Brian Johnson did a magnificent job coordinating and solving my problems. Thanks guys!
I work with Jack. He was helpful, he provided to me all the information we needed. I hope we can work together again
They were just great people to work with,they were honest and very professional, if I need this kind of service I’m going to give them a call great job good luck and may god bless your company.
Very professional service from Brian Johnson in less than 24 hours, he was able to get my car transported 175 miles at a very reasonable rate With a single car transport. The driver was also very helpful and professional and loading the car. I can’t say enough about the both of them. Definitely be using them in the future.
Hi there! My experience with this was an easy negotiation, with extreme attention and excellence on the part of Brian Johnson. I strongly recommend the service and this way you will avoid scammers that charge for payments before you have a driver/pickup time. Good luck to everyone!
My pickup truck died while I was 80 miles away from home. United logistics was one of the 1st affordable offers I received. Jack contacted my and was honest about the whole process. My vehicle didn't start so that made it difficult for him to find a compatible driver. The first driver had to cancel due to problems with the towing rig. Jack worked to find a suitable replacement driver. It was not an easy job but Jack did come through in the end. I was almost about to give up and Jack called in with a driver. My vehicle arrived safely 80 miles back home. If I happen to need an out of state long haul tow, I'll use united logistics to get the job done.
Hi everyone, I wanted to share my experience with the car shipping company, United Logistics Inc. As I was relocating to another state, I needed to have my car shipped and didn't want to drive it myself. After researching multiple companies and receiving outrageous quotes from brokers who seemed questionable, I was feeling lost. It took me almost a week of struggling until I came across a recommendation for a guy named Adam on Reddit. I reached out to him, explained my situation, and even asked if I could use a credit card for payment, which is usually not accepted by most companies due to commissions. Adam was understanding and started providing me with options. At the last minute, he found a company for me and offered to take care of the process through his company. I wanted to express my gratitude towards Adam for his exceptional support and assistance in getting my car shipped. His understanding of my situation and willingness to help meant a lot to me. I will definitely recommend him to others and save his contact for future needs. His company went above and beyond just car shipping, and I don't know what I would have done without him. Thank you, Adam, and may God bless you and your family.
Jack is the person I dealt with and he was very nice and polite. I had no problem understanding what Jack was talking about. Thank you Jack it was great working with you
United Logistics Inc. is a company that specializes in providing logistics and transportation solutions to businesses across various industries. Although specific details about their services are not currently available due to an account suspension, logistics companies typically offer services such as freight transportation, supply chain management, and warehousing solutions. Their primary customers include manufacturers, retailers, and wholesalers who require efficient and reliable logistics support to enhance their supply chain operations. As an integral part of the logistics sector, United Logistics Inc. aims to help businesses optimize their shipping processes and reduce operational costs. By leveraging technology and industry expertise, logistics companies like United Logistics Inc. strive to meet the diverse needs of their clients, ensuring timely delivery and effective inventory management. For more information about their offerings, customers typically would visit their website, unitedlogisticsco.com, once the account is reinstated.
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