Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.4	60	100%		● Low

4.4 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 4.4
12-month avg: 4.4
All-time: 4.4
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
US Automotive Protection ServicesThis company	4.4 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	60
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	—	1,000
Tesla	1.9 out of 5 (poor)	100 out of 100	1.7 out of 5 (poor)	—	1,000

Bottom line: US Automotive Protection Services is #3 of 5 on overall rating in this group.

WAYNE JONES

1 review

Jan 26, 2026

Featured

5 star

Customer Service Was Immaculate

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MONALISA STAGGERS

1 review

Jan 26, 2026

Featured

THE LADY THAT HELP ME SHE WAS GREAT

THE LADY THAT HELP ME SHE WAS GREAT! HER NAME WAS Christine

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DAN OBRIEN

1 review

Jan 26, 2026

Featured

canceling the policy

canceling the policy. Can't afford it. If you can't cancel on your end then I will put a stop on the card

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RAYMOND YAREM

1 review

Jan 25, 2026

Featured

Helpful

Everyone was very helpful.

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NAHUM RAMIREZ

1 review

Jan 19, 2026

Really nice customer service so…

Really nice customer service so profesional

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PATRICIA STAFFORD

1 review

Jan 17, 2026

The agent was wonderful and…

The agent was wonderful and knowledgeable. He explained the plan. Sometime I stopped him to ask questions. He listened ,and went back to explain fully.

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Andrea Davis

1 review

Jan 17, 2026

Excellent Experience!

I received a notice in the mail regarding the expiration of my auto warranty. I called and spoke with a representative who was extremely helpful and who suggested I get my car serviced since I was having repeated issues BEFORE renewing my extended warranty. The car was serviced, the mechanic found a software issue STILL under warranty. Software issue fixed, car as good as new. I called a second time and had my NEW DIAMOND auto warranty within minutes! The representative was wonderful - cheerful, knowledgeable, extremely helpful and efficient! Who could ask for more? My coverage was reasonably priced and I am protected for the next 5 years up to 100,000 miles! I think a road trip is in my future! Thank you Brandy for your exceptional customer care, kindness, expertise and great deal!!

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RICHARD DANTSITS

1 review

Jan 15, 2026

Mike

Mike. Customer service employee

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AIRREANNA MOORE

1 review

Jan 15, 2026

helped me understand everything

Christina Jones was awesome to speak with and helped me understand everything

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David Lee

1 review

Jan 12, 2026

Great service

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JOHN NATALINI

1 review

Jan 11, 2026

It is too early tell

It is too early tell. We will see.

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NESTOR ADELANTAR

1 review

Jan 9, 2026

Not long enough

Not long enough, to tell what it’s gonna be..

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EDWARD FEDDERN

1 review

Jan 9, 2026

Good Customer Phone Service

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DORIS MONTALVO

1 review

Jan 8, 2026

Mike was extremely helpful in providing…

Mike was extremely helpful in providing needed information on this matter. Despite my being tardy in calling, he did the enrollment without a problem.

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GWENDOLIN RUSSELL

1 review

Jan 5, 2026

😀 very polite customer service

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NATALIE MORRISON

1 review

Jan 5, 2026

Good job

Good job, Joe!!

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RYAN DESROSIERS

1 review

Jan 4, 2026

Explained everything very well

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Lex P.

1 review

Jan 4, 2026

Unauthorized Use of My Personal Data

Today, I received a letter that appears to contain an implicit threat, stating that I may be held liable for all vehicle repair costs and related expenses, etc. My question is the following: what is the source of my personal data, including my full name, home address, and detailed information about my vehicle, considering that I purchased this car only two weeks ago? Please note that the unauthorized acquisition and use of personal information raises serious legal concerns. I strongly recommend that you clarify this matter promptly.

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ADOLFO VASQUEZ

1 review

Jan 3, 2026

Spoke to Chris he was polite honest…

Spoke to Chris he was polite honest straightforward. He explained to me what deal I was getting. Very simple,

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ANGELICA MARTINEZ

1 review

Jan 2, 2026

Clear and simple

The telephone agent was very kind, took her time to clarify my doubts, gave me all the information about the coverage plan for my car. I can't say yet if they're doing it right. or not, since until a couple of days ago I took the coverage, so I have to wait more than 30 days to take my car to the mechanical service

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Monthly average rating and review count
Month	Average	Reviews
Nov 25	3.6	10
Dec 25	4.6	29
Jan 26	4.5	21

US Automotive Protection Services reviews & trust report

US Automotive Protection Services has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 50 positive reviews

Top complaintsof 8 negative reviews

How it compares

Reviews