Easy pick up
Easy pick up, drop off and price.

U-Save Car & Truck Rental is a global provider of car, van, and truck rentals, established in 1979. The company caters to a diverse clientele, including travelers seeking budget-friendly options for vacations, local customers in need of reliable vehicles for moving, and individuals requiring transportation during insurance claims. With convenient rental locations at airports and in neighborhoods, U-Save aims to simplify the vehicle rental process for its customers. The company's fleet includes a variety of vehicles, from compact cars to larger trucks and vans, ensuring that customers can find the right vehicle to meet their needs. U-Save emphasizes affordability and accessibility, making it an appealing choice for those looking to rent vehicles for short trips, long weekends, or logistical needs. With a focus on customer service and an easy online booking system, U-Save is committed to providing trusted and efficient rental solutions worldwide.
U-Save Car & Truck Rental receives overwhelmingly negative feedback from customers, with many expressing frustration over hidden fees and poor service. Reviewers frequently mention being charged for minor damages that were not visible at the time of rental, leading to accusations of unfair practices.
Additionally, customers report long wait times for vehicle pickup and issues with the return of deposits, often feeling misled by the company’s policies. However, there are some positive remarks about the quality of the vehicles and instances of excellent customer service, particularly highlighting helpful staff and smooth check-in processes. Despite these few commendations, the majority sentiment leans heavily towards dissatisfaction, making it difficult for potential renters to recommend U-Save. Overall, the sentiment is predominantly negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 793 | 100% | +1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.6 | 20 |
| Sep 24 | 2.3 | 13 |
| Oct 24 | 1.4 | 11 |
| Nov 24 | 1.0 | 6 |
| Dec 24 | 1.6 | 10 |
| Jan 25 | 1.9 | 13 |
| Feb 25 | 2.0 | 13 |
| Mar 25 | 1.8 | 13 |
| Apr 25 | 1.4 | 24 |
| May 25 | 1.6 | 21 |
| Jun 25 | 3.1 | 40 |
| Jul 25 | 3.3 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great quality autos and very helpful staff, easy check-in and checkout”
“This place is really bad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Value | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | 1.2 out of 5 (poor) | +43% | 793 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: U-Save Car & Truck Rental is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.3).
500 reviews of U-Save Car & Truck Rental. Filter by what matters to you.
Easy pick up, drop off and price.
Great customer service and great vehicles. I love going to USAVE they make renting a car easy.
The service was fast and friendly and they gave my family a bigger and more comfort car than the reserved for the same price.
Excellent service
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czas, procedury, uśmiech
all things were fine
I have been renting from them every week for the past 5 weeks now, and every time I come in the staff is friendly, fast and reliable. I have rented from a couple other companies and quickly decided that U-Save is the best. I would highly recommend them!
Expedia had a deal that was too good to pass up. This rental agency was a bit further from the airport than others but as we were staying in Simpson bay it was no issue for us. We were promptly met by the shuttle at the airport and brought to our car. Both our driver and the service rep. at the agency were very friendly and efficient. Will definitely use them again in the future.
Good location in Lecce, nice staff and always helpful and uncomplicated!
AS a partner for MANY years they have never failed
Friendly and lovely people to deal with. Up front with all the info. Good knowledge of the town and places around. Easy to deal with. We would recommend to people needing rental cars in Vancouver.
Servizio e personale 5 stelle, disponibili e rapidi. Auto nuove e ben pulite.
I read all the horrible reviews and decided to choose this company as they have the absolutely worst rating of all and I noted that even the big companies had little more than a single star rating - so it was just jumping in at the deep end - I found the whole process to be straightforward, I got an excellent deal for £211 for 2 weeks inc insurance cover and when I went to collect the car I was met by Ismael - I cannot say enough positive things about him. He was absolutely amazing and had me driving off within a few minutes. The return was equally easy again managed by Ismael and his cheerful smile. If I need to rent again I will choose these guys
Ho noleggiato un'auto alla filiale di Bergamo Orio al Serio. Devo complimentarmi con loro non solo per l'ottima vettura, perfetta, nuova, pulitissima, ma soprattutto per il personale. Omar, anche se one man show essendo da solo, è riuscito a fare tutto (venirmi a prendere all'aeroporto, redigere i documenti, effettuare la riconsegna e riaccompagnarmi in aeroporto) in tempi brevissimi e con molta professionalità, mentre accoglieva allo stesso modo altri clienti. Davvero un ottimo servizio, complimenti.
Sinceramente non capisco le pessime recensioni. Per la mia esperienza: - noleggiata tramite broker ad un prezzo bassissimo - Toyota yaris cross hybrid seminuova, in perfette condizioni - consegna rapida - riconsegna rapida - mi hanno anche abbuonato 3 minuti di ritardo, oltre l’ora di tolleranza. Cosa per niente scontata… con un’altra compagnia ho dovuto pagare una giornata in più, per pochi minuti - hanno eseguito lo storno della cauzione in tempo reale mentre ero ancora presente e, dopo due minuti massimo, aveva già la somma svincolata sulla carta. Esperienza eccellente.
Solo dopo aver prenotato una vettura all'aeroporto di Catania ho dato un'occhiata alle recensioni della compagnia e a dire il vero ero seriamente preoccupato per le molteplici recensioni negative. Il 30 Marzo del 2025 mi recò al desk ubicato vicinissimo al terminal 3 ed ho trovato il personale molto cordiale, premuroso gentile e disponibile. Mi hanno consegnato la vettura che avevo effettivamente prenotato a km 0, che dire. Tutto benissimo, probabilmente è solo Catania ma lo consiglio, esperienza positiva.
U-Save Car & Truck Rental is a global provider of car, van, and truck rentals, established in 1979. The company caters to a diverse clientele, including travelers seeking budget-friendly options for vacations, local customers in need of reliable vehicles for moving, and individuals requiring transportation during insurance claims. With convenient rental locations at airports and in neighborhoods, U-Save aims to simplify the vehicle rental process for its customers. The company's fleet includes a variety of vehicles, from compact cars to larger trucks and vans, ensuring that customers can find the right vehicle to meet their needs. U-Save emphasizes affordability and accessibility, making it an appealing choice for those looking to rent vehicles for short trips, long weekends, or logistical needs. With a focus on customer service and an easy online booking system, U-Save is committed to providing trusted and efficient rental solutions worldwide.
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