l'auto si può ritirare entro le 21.00, poi gli uffici chiudonouffici chiudono alle 21.00 ,l'au
personale molto professionale ,velocita nella consegna dell'auto.

U-Save Car & Truck Rental is a global provider of car, van, and truck rentals, established in 1979. The company caters to a diverse clientele, including travelers seeking budget-friendly options for vacations, local customers in need of reliable vehicles for moving, and individuals requiring transportation during insurance claims. With convenient rental locations at airports and in neighborhoods, U-Save aims to simplify the vehicle rental process for its customers. The company's fleet includes a variety of vehicles, from compact cars to larger trucks and vans, ensuring that customers can find the right vehicle to meet their needs. U-Save emphasizes affordability and accessibility, making it an appealing choice for those looking to rent vehicles for short trips, long weekends, or logistical needs. With a focus on customer service and an easy online booking system, U-Save is committed to providing trusted and efficient rental solutions worldwide.
U-Save Car & Truck Rental receives overwhelmingly negative feedback from customers, with many expressing frustration over hidden fees and poor service. Reviewers frequently mention being charged for minor damages that were not visible at the time of rental, leading to accusations of unfair practices.
Additionally, customers report long wait times for vehicle pickup and issues with the return of deposits, often feeling misled by the company’s policies. However, there are some positive remarks about the quality of the vehicles and instances of excellent customer service, particularly highlighting helpful staff and smooth check-in processes. Despite these few commendations, the majority sentiment leans heavily towards dissatisfaction, making it difficult for potential renters to recommend U-Save. Overall, the sentiment is predominantly negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 793 | 100% | +1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.6 | 20 |
| Sep 24 | 2.3 | 13 |
| Oct 24 | 1.4 | 11 |
| Nov 24 | 1.0 | 6 |
| Dec 24 | 1.6 | 10 |
| Jan 25 | 1.9 | 13 |
| Feb 25 | 2.0 | 13 |
| Mar 25 | 1.8 | 13 |
| Apr 25 | 1.4 | 24 |
| May 25 | 1.6 | 21 |
| Jun 25 | 3.1 | 40 |
| Jul 25 | 3.3 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great quality autos and very helpful staff, easy check-in and checkout”
“This place is really bad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Value | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | 1.2 out of 5 (poor) | +43% | 793 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: U-Save Car & Truck Rental is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.3).
500 reviews of U-Save Car & Truck Rental. Filter by what matters to you.
personale molto professionale ,velocita nella consegna dell'auto.
The price for a 10 day rental was good. Had to take 2 shuttles from airport. Taking an hour. Then going into a dark, dirty, scary, empty, office building. New clerk was helpful, but don't think he'd been trained enough. Car was clean & very nice. On return had to wait on curb of busy st. for shuttle taking 1.5 hrs. (Office is very close to San Diego airport by miles)
Bardzo szybkie i wygodne wypożyczenie auta. Bardzo dobre auto. Długie oczekiwanie na zwrot kaucji.
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Prices were great. The car had not been washed or cleaned properly from the last renter. The indifference and lousy attitude of the desk staff was underwhelming. Easy return. Friendly staff on duty when we returned the vehicle.
Ufficio di noleggio non molto distante dalla Stazione ferroviaria con orari stabiliti, ma con molta flessibilità previo contatto telefonico. Il personale si è presentato in maniera cordiale e competente e sia il check out che il check in è stato liscio senza alcun problema. L'auto è stata quella prenotata e non ha avuto, come normale, alcun problema. Molto apprezzata la cordialità del sig. Gabriele e la sua cortesia nell'accompagnarci in stazione vista la forte pioggia di quel giorno. Sicuramente consigliabile e da prendere in considerazione in caso di soggiorno a Lecce.
Prenotazione celere con modesto anticipo rispetto alla somma dovuta. Personale cortese all'accettazione, con brevi tempi di attesa nonostante il periodo con molto movimento. Auto in ottime condizioni, in termini di suppelletili e pulizia. Possibilita' di riconsegna 24H anche con uffici chiusi
Per me sono bastate le normali e solite accortezze di chi noleggia spesso per evitare problemi. Ho prenotato una Aygo per 3 giorni all'aeroporto di Napoli, prima di firmare il report di consegna, ho segnalato le incongruenze, fatto le foto e fatto riportare i danni sfuggiti al precedente check - in condition, nel mio check out e niente, non ho avuto (per ora) alcun tipo di problema. Il deposito mi è stato restituito secondo i normali tempi tecnici. Il personale è stato gentile, cordiale e disponibile, mi ha accolto Mr. Sanges e ha seguito tutte le fasi di noleggio compreso la segnalazione aggiuntiva dei danni rilevati in loco. Ho restituito l'auto, non è stato rilevato nessun danno e sono stato accompagnato dal loro servizio di trasporto all' ingresso dell'aeroporto. Sono un tipo che aggiorna le sue recensioni se vi fossero novità o fossero sorti problemi successivamente ve li farò sapere.
Rented a car from Catania airport. Was given the car I booked (Toyota CH-R) which was about year old. It had some scratches but it didn’t matter since I had paid for full insurance and received my security deposit instantly after drop off. The only problem was that the car I was given had only half a tank of fuel, but it was fine since I only rented it for a day. Will definitely rent with them again.
Claro, aqui está uma versão revisada da sua avaliação para Trustpilot, incluindo o título: Initial Disappointment Turned into Positive Experience Unfortunately, I had the worst experience at the Bologna airport office. The front desk did not allow me to rent a car because they were unaware of countries that are signatories to the Vienna Convention and have reciprocity agreements. Brazilian driver's licenses should be accepted without any questions or demands for additional documents, especially since they are written in three different languages. Requesting an extra document seemed like an internal policy without any reasonable justification. This action ruined my plans for Christmas. It was very uncomfortable and truly disappointing. After raising my concerns via email and contacting the owners directly, the company decided to accept my Brazilian driver's license and rented the car to me. Subsequently, I rented cars from them multiple times without any issues. To demonstrate my good faith, I even obtained an international driver's permit, which I later presented to confirm the validity of my documentation. After a bit of discussion, everyone was satisfied, and I have since become a regular customer. I appreciate their willingness to resolve the issue and improve their service.
Sevicio muy bueno nos recogieron en el aeropuerto rápido y el servicio muy bueno y rápido ismael nos atendió excelente
Having read some of the reviews I was dreading picking up my rental car at Vienna Airport. However, I was pleasantly surprised. Collection was friendly and straightforward - the usual attempt to sell additional insurance, but nothing high pressured. The car was clean and looked pretty new. The return was equally painless - friendly staff who didn't seem intent on finding the slightest mark so that they could charge extra. The only gripe was that the fuel policy was half empty to half empty. I'd never encountered this before and it is, of course, quite difficult to fill a tank to exactly 50% so they will generally gain a bit of fuel. I would have given 5 stars had it not been for the fact that I had a query and emailed customer services but never received a reply.
Por suerte me han solucionado la devolución de mi dinero q me sacaron como seguro de depósito de seguridad . Manden un mail a la compañía pidiéndola devolución.nanden un mail a U-SAVE
U-Save Car & Truck Rental is a global provider of car, van, and truck rentals, established in 1979. The company caters to a diverse clientele, including travelers seeking budget-friendly options for vacations, local customers in need of reliable vehicles for moving, and individuals requiring transportation during insurance claims. With convenient rental locations at airports and in neighborhoods, U-Save aims to simplify the vehicle rental process for its customers. The company's fleet includes a variety of vehicles, from compact cars to larger trucks and vans, ensuring that customers can find the right vehicle to meet their needs. U-Save emphasizes affordability and accessibility, making it an appealing choice for those looking to rent vehicles for short trips, long weekends, or logistical needs. With a focus on customer service and an easy online booking system, U-Save is committed to providing trusted and efficient rental solutions worldwide.
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