Anmietung lief problemlos, Service fragwürdig
Anmietung lief problemlos, Service am Ende fragwürdig, da für die Weiterleitung eines Strafzettels 45€ (!!!) verlangt werden.

U-Save Car & Truck Rental is a global provider of car, van, and truck rentals, established in 1979. The company caters to a diverse clientele, including travelers seeking budget-friendly options for vacations, local customers in need of reliable vehicles for moving, and individuals requiring transportation during insurance claims. With convenient rental locations at airports and in neighborhoods, U-Save aims to simplify the vehicle rental process for its customers. The company's fleet includes a variety of vehicles, from compact cars to larger trucks and vans, ensuring that customers can find the right vehicle to meet their needs. U-Save emphasizes affordability and accessibility, making it an appealing choice for those looking to rent vehicles for short trips, long weekends, or logistical needs. With a focus on customer service and an easy online booking system, U-Save is committed to providing trusted and efficient rental solutions worldwide.
U-Save Car & Truck Rental receives overwhelmingly negative feedback from customers, with many expressing frustration over hidden fees and poor service. Reviewers frequently mention being charged for minor damages that were not visible at the time of rental, leading to accusations of unfair practices.
Additionally, customers report long wait times for vehicle pickup and issues with the return of deposits, often feeling misled by the company’s policies. However, there are some positive remarks about the quality of the vehicles and instances of excellent customer service, particularly highlighting helpful staff and smooth check-in processes. Despite these few commendations, the majority sentiment leans heavily towards dissatisfaction, making it difficult for potential renters to recommend U-Save. Overall, the sentiment is predominantly negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 793 | 100% | +1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.6 | 20 |
| Sep 24 | 2.3 | 13 |
| Oct 24 | 1.4 | 11 |
| Nov 24 | 1.0 | 6 |
| Dec 24 | 1.6 | 10 |
| Jan 25 | 1.9 | 13 |
| Feb 25 | 2.0 | 13 |
| Mar 25 | 1.8 | 13 |
| Apr 25 | 1.4 | 24 |
| May 25 | 1.6 | 21 |
| Jun 25 | 3.1 | 40 |
| Jul 25 | 3.3 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great quality autos and very helpful staff, easy check-in and checkout”
“This place is really bad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Value | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | 1.2 out of 5 (poor) | +43% | 793 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: U-Save Car & Truck Rental is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.3).
500 reviews of U-Save Car & Truck Rental. Filter by what matters to you.
Anmietung lief problemlos, Service am Ende fragwürdig, da für die Weiterleitung eines Strafzettels 45€ (!!!) verlangt werden.
Noleggiato all'aereporto di Orio Bergamo. Tutto sommato non male anche se le indicazioni sul voucher e sulla email ricevuta di quale navetta prendere per raggiungere l'ufficio sono sbagliate!! Per un pelo non finivo al posto sbagliato! Assistente gentile ma servizio di navetta (che poi è solo un'auto!) non efficiente......abbiamo dovuto aspettare un bel 20 minuti sotto la pioggia! Nessun problema con l'auto.
il 22 dicembre noleggio un auto presso l ufficio di carini aeroporto di Palermo. personale gentile e disponibile. noleggio ok unico grande problema è che ho usato american express e non mi hanno specificato che il loro deposito cauzionale NON era una preautorizzazione ma un a spesa vera e propria sulla carta. il 27 mi hanno regolarmente stornato i 900€ ma ormai era andata in contabilità e di conseguenza me la sono trovata in addebito sul mio estratto conto.
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Attendant at the pickup was extremely rude, office staff, nice They demand a full coverage insurance, why, have no clue. My car ins is not good for their car anyway, my liability non-owner and what insurance my credit card provides, was not good enough. Works for every other company. Gad to be pay 23/day fir their collision ins. Not happy at all.
Onze verhuurders waren aardig, fijne auto om mee te rijden, ookal kregen we niet wat we hadden verwacht. Een minpunt was dat de verhuurder bijna een uur te laat kwam, waardoor wij lang moesten wachten en het registreren van alle gegevens daarna ook nog lang duurde. Ook kregen we te horen dat we een vignet moesten hebben, fijn als dat er bij verhuur al bij zou staan, zodat je niet voor onverwachtse kosten staat.
Arrive at Orlando airport and not one person had heard of the company. Went to shuttle are to be transported to the company and never seen a shuttle for usave. Called several times and you must leave a message and nobody will call you back. After an hour we ubered there. When we got there they ppont to the shuttle that said Green Motion all over it and a little sign on the door that said usave on it. Super annoying. They could put that on the instructions. The car we got had definitely been banged up on the outside but ran fine. After that the rental went fine
U-Save Car & Truck Rental is a global provider of car, van, and truck rentals, established in 1979. The company caters to a diverse clientele, including travelers seeking budget-friendly options for vacations, local customers in need of reliable vehicles for moving, and individuals requiring transportation during insurance claims. With convenient rental locations at airports and in neighborhoods, U-Save aims to simplify the vehicle rental process for its customers. The company's fleet includes a variety of vehicles, from compact cars to larger trucks and vans, ensuring that customers can find the right vehicle to meet their needs. U-Save emphasizes affordability and accessibility, making it an appealing choice for those looking to rent vehicles for short trips, long weekends, or logistical needs. With a focus on customer service and an easy online booking system, U-Save is committed to providing trusted and efficient rental solutions worldwide.
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