How can I ensure the parts I order from Vanarack will fit my vehicle?
Please visit www.vanarack.com to use our vehicle compatibility checker, or contact our customer service for assistance in selecting the right products for your vehicle.

Vanarack Automotive Accessories Ltd is a prominent provider in the vehicles and transportation sector, focusing on delivering a wide range of automotive accessories. Specializing in the sale of high-quality, durable accessories, Vanarack caters to the needs of both individual vehicle owners and businesses looking to enhance the functionality and efficiency of their fleets. The company's extensive product lineup includes, but is not limited to, van racking solutions, roof racks, toolboxes, and vehicle security products. Operating through its domain, www.vanarack.com, Vanarack has established a robust online presence, making it easier for customers to browse, select, and purchase products that meet their specific vehicular needs. The company targets a broad audience ranging from professional tradespeople requiring organized storage solutions to outdoor enthusiasts seeking reliable vehicle accessories for their adventures. By focusing on providing high-quality products and a user-friendly shopping experience, Vanarack Automotive Accessories Ltd has positioned itself as a trusted resource within the automotive accessory market.
Vanarack Automotive Accessories Ltd receives high praise for its exceptional service and prompt delivery, with many customers highlighting the helpfulness of the staff throughout the purchasing process. Reviewers frequently commend the company for providing great products at good prices, often noting the efficiency of next-day delivery.
However, a notable number of complaints center around issues with stock accuracy, particularly regarding roof racks and other accessories that were advertised as available but turned out to be unsuitable or mis-sized. Some customers express frustration over poor after-sales support, especially when it comes to returns and fitting issues. Despite these criticisms, the overwhelming sentiment remains positive, with many recommending the company for its overall service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 4.4 | 7 |
| Jan 24 | 4.3 | 12 |
| Feb 24 | 4.0 | 8 |
| Mar 24 | 3.7 | 3 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“From the moment I emailed this company, to the item being delivered was exceptional”
“Tried to call for a new delivery date but no answer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 100 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Vanarack Automotive Accessories Ltd is #1 of 5 on overall rating in this group.
100 reviews of Vanarack Automotive Accessories Ltd. Filter by what matters to you.
Over a year ago
I ordered parts for my car from them, which didn't fit me. I returned them, paid for shipping, but they never gave me the money for the goods. No one answers emails, the worst company!!!!
Over a year ago
From the moment I emailed this company, to the item being delivered was exceptional. I would 110% recommend this company to others they should be very proud of the service they provide. Many thanks D... See more
Over a year ago
Fantastic service. Ordered a half three, arrived ten o'clock the next day!
Quick answers to the questions people ask most.
Please visit www.vanarack.com to use our vehicle compatibility checker, or contact our customer service for assistance in selecting the right products for your vehicle.
Vanarack offers a return policy for items that are unsuitable or don't fit. For details on the process and any restocking fees, please refer to our returns policy on our website.
Yes, Vanarack offers next-day delivery for orders placed before a certain time. Visit our website or contact us to confirm the cut-off times and eligibility.
After placing an order, you will receive a tracking number via email. Use this number on our website to track your order's shipping status.
If you receive a wrong or defective item, please contact Vanarack's customer service immediately to arrange for a return or exchange. Visit our website for contact information and hours.
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I ordered parts for my car from them, which didn't fit me. I returned them, paid for shipping, but they never gave me the money for the goods. No one answers emails, the worst company!!!!
From the moment I emailed this company, to the item being delivered was exceptional. I would 110% recommend this company to others they should be very proud of the service they provide. Many thanks Dean.
I was after a replacement roof rack that would be delivered quickly. Found one in stock and that would dispatched same day if ordered before 4pm and in stock according to the website. To which i did order on 7th March. I received a confirmation email informing me this was not in stock and would be dispatched 7 days later on the 13th March. It is now the 18th March and still no roof rack. Tried to call for a new delivery date but no answer. Sent and email to which I got a reply saying out of office today, will reply tomorrow. I fell like i have been totally miss lead by the website saying it was in stock when it clearly was not. If an item is not in stock in your warehouse or you have correct manufacture stock levels don't put in stock on website as its misleading to customers. If i had of known the item was not in stock, would of ordered elsewhere Very disappoint by their service and miss leading website
Fantastic service. Ordered a half three, arrived ten o'clock the next day!
Very poor after service. After realising I had ordered a rack roller attachment with the wrong size brackets and roller width (something they admitted was easy to do) they advised me to cut the roller down and they would then sort out some shorter brackets for me. After cutting the roller (which made the item unreturnable I was then asked for close to £50 for the brackets (the whole roller system only cost me £58) Very disappointed. The Van guard system is really good it is a quality product but really felt let down by the service from Vanarack. They started whining about how they were a small family business etc (we are ALL going through tough times at present. Best to buy from the manufacturer Van Guard , they sorted the brackets out in no time at all and less than half the price.
Very helpful and reliable
failed to ensure the product I ordered, on the advice of a representative of a company they claim to do a lot of business with, was suitable basically told it was my fault for ordering the wrong thing then when I was passed over to her husband was told that I was probably installing it incorrectly. I was told he would look into it an ring me back, he didn't. I have emailed, no response and when I ring nobody answers I just get told to leave a message
Very good price . Next day delivery Excellent product. First class service. Definitely will use again.
Delivery time excellent. Middle section of the rack was slightly bigger on one side than the other making the installation pretty tricky as the holes between the 3 sections didn't quite line up meaning a lot of faffing about was needed to try and get it all somewhere near square to fix together. Unusual as this is my 5th Rhino rack amd they're so simple to fit normally you can do it with your eyes closed. Got it on and secured eventually but shouldn't have taken anywhere near that long had all parts been correctly sizes.
The VW crafter seat covers with folding middle seat are well made and fit very well. I’m very pleased with them. Fast delivery. Thanks so much!
Easy ordering and quick delivery.
Sent a roof rack with half missing can’t get until February
EASY TO ORDER ARRIVED QUICKLY AND EASY TO FIT.
Great price, fast delivery.
Good service and prices were competitive. Fast delivery and good communication. The wrong fitting kit was shipped for my van ladders. (Factory error) Vanarack had the correct one to me in under 24 hr once I flagged the problem.
Vanarack Automotive Accessories Ltd is a prominent provider in the vehicles and transportation sector, focusing on delivering a wide range of automotive accessories. Specializing in the sale of high-quality, durable accessories, Vanarack caters to the needs of both individual vehicle owners and businesses looking to enhance the functionality and efficiency of their fleets. The company's extensive product lineup includes, but is not limited to, van racking solutions, roof racks, toolboxes, and vehicle security products. Operating through its domain, www.vanarack.com, Vanarack has established a robust online presence, making it easier for customers to browse, select, and purchase products that meet their specific vehicular needs. The company targets a broad audience ranging from professional tradespeople requiring organized storage solutions to outdoor enthusiasts seeking reliable vehicle accessories for their adventures. By focusing on providing high-quality products and a user-friendly shopping experience, Vanarack Automotive Accessories Ltd has positioned itself as a trusted resource within the automotive accessory market.
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