Vanarack Automotive Accessories Ltd is a prominent provider in the vehicles and transportation sector, focusing on delivering a wide range of automotive accessories. Specializing in the sale of high-quality, durable accessories, Vanarack caters to the needs of both individual vehicle owners and businesses looking to enhance the functionality and efficiency of their fleets. The company's extensive product lineup includes, but is not limited to, van racking solutions, roof racks, toolboxes, and vehicle security products. Operating through its domain, www.vanarack.com, Vanarack has established a robust online presence, making it easier for customers to browse, select, and purchase products that meet their specific vehicular needs. The company targets a broad audience ranging from professional tradespeople requiring organized storage solutions to outdoor enthusiasts seeking reliable vehicle accessories for their adventures. By focusing on providing high-quality products and a user-friendly shopping experience, Vanarack Automotive Accessories Ltd has positioned itself as a trusted resource within the automotive accessory market.
Vanarack Automotive Accessories Ltd receives high praise for its exceptional service and prompt delivery, with many customers highlighting the helpfulness of the staff throughout the purchasing process. Reviewers frequently commend the company for providing great products at good prices, often noting the efficiency of next-day delivery.
However, a notable number of complaints center around issues with stock accuracy, particularly regarding roof racks and other accessories that were advertised as available but turned out to be unsuitable or mis-sized. Some customers express frustration over poor after-sales support, especially when it comes to returns and fitting issues. Despite these criticisms, the overwhelming sentiment remains positive, with many recommending the company for its overall service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 4.4 | 7 |
| Jan 24 | 4.3 | 12 |
| Feb 24 | 4.0 | 8 |
| Mar 24 | 3.7 | 3 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“From the moment I emailed this company, to the item being delivered was exceptional”
“Tried to call for a new delivery date but no answer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 100 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Vanarack Automotive Accessories Ltd is #1 of 5 on overall rating in this group.
100 reviews of Vanarack Automotive Accessories Ltd. Filter by what matters to you.
From the moment I emailed this company, to the item being delivered was exceptional. I would 110% recommend this company to others they should be very proud of the service they provide. Many thanks Dean.
Fantastic service. Ordered a half three, arrived ten o'clock the next day!
Quick answers to the questions people ask most.
Please visit www.vanarack.com to use our vehicle compatibility checker, or contact our customer service for assistance in selecting the right products for your vehicle.
Vanarack offers a return policy for items that are unsuitable or don't fit. For details on the process and any restocking fees, please refer to our returns policy on our website.
Yes, Vanarack offers next-day delivery for orders placed before a certain time. Visit our website or contact us to confirm the cut-off times and eligibility.
After placing an order, you will receive a tracking number via email. Use this number on our website to track your order's shipping status.
If you receive a wrong or defective item, please contact Vanarack's customer service immediately to arrange for a return or exchange. Visit our website for contact information and hours.
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Very helpful and reliable
The VW crafter seat covers with folding middle seat are well made and fit very well. I’m very pleased with them. Fast delivery. Thanks so much!
Easy ordering and quick delivery.
EASY TO ORDER ARRIVED QUICKLY AND EASY TO FIT.
Great price, fast delivery.
Good service and prices were competitive. Fast delivery and good communication. The wrong fitting kit was shipped for my van ladders. (Factory error) Vanarack had the correct one to me in under 24 hr once I flagged the problem.
Great price very fast delivery
Great service delivered on time
Service was very good when I rang for up dates I didn’t have to wait in a queue it was instant couldn’t thought anything
first time owning a van and doing a roof rack and it was a easy install with the instructions ,
Vanarack Automotive Accessories Ltd is a prominent provider in the vehicles and transportation sector, focusing on delivering a wide range of automotive accessories. Specializing in the sale of high-quality, durable accessories, Vanarack caters to the needs of both individual vehicle owners and businesses looking to enhance the functionality and efficiency of their fleets. The company's extensive product lineup includes, but is not limited to, van racking solutions, roof racks, toolboxes, and vehicle security products. Operating through its domain, www.vanarack.com, Vanarack has established a robust online presence, making it easier for customers to browse, select, and purchase products that meet their specific vehicular needs. The company targets a broad audience ranging from professional tradespeople requiring organized storage solutions to outdoor enthusiasts seeking reliable vehicle accessories for their adventures. By focusing on providing high-quality products and a user-friendly shopping experience, Vanarack Automotive Accessories Ltd has positioned itself as a trusted resource within the automotive accessory market.
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