Vaporesso is a prominent manufacturer in the vaping industry, specializing in the design and production of high-quality vaping devices and accessories. The company offers a diverse range of products, including vape kits, tanks, and e-liquids, aimed at both novice and experienced vapers. Vaporesso is known for its commitment to innovation, incorporating advanced technology and user-friendly features into its products to enhance the vaping experience. The target market for Vaporesso includes adult consumers seeking reliable and effective vaping solutions. With a focus on quality and safety, the company aims to meet the demands of health-conscious individuals looking for alternatives to traditional smoking. Vaporesso's products are available through various online and retail channels, making them accessible to a wide audience interested in the vaping lifestyle.
Vaporesso receives overwhelmingly negative feedback from customers, with many expressing frustration over poor customer service and long shipping times. Reviewers frequently report significant delays in receiving their orders, with some waiting over a month for products that were supposedly in stock.
Complaints about defective products are common, particularly regarding the Xros and GTX coils, which many users find to be unreliable and prone to leaking. While a few customers appreciate the quality of specific devices like the Vaporesso Armour Max, these positive experiences are overshadowed by the majority of negative reviews highlighting issues with product quality and support. Overall, the sentiment is largely negative, with many consumers advising others to avoid the company due to their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 151 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 5 |
| Sep 24 | 1.8 | 5 |
| Oct 24 | 1.1 | 11 |
| Nov 24 | 1.0 | 5 |
| Dec 24 | 1.8 | 5 |
| Jan 25 | 1.2 | 6 |
| Feb 25 | 2.7 | 3 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 3 |
| May 25 | 1.0 | 2 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 151 most recent reviews.
“Overall, the build quality isn’t amazing, but from what I can tell the focus is in the pod, not the device”
“HORRIBLE CUSTOMER SERVICE”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.6 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | 1.4 out of 5 (poor) | 1.2 out of 5 (poor) | +7% | 151 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Vaporesso is #4 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 1.2).
151 reviews of Vaporesso. Filter by what matters to you.
Modèle Armour depuis 1 année, très asisfait. Résistante, bonne tenue en main, infatigable, recharge tout les 3 jours. Le look est es est exceptionnel et sort de l’ordinaire des produits un peu trop batrbir à à mon goût ( après cela n’en engage que moi) Elle easpiration, bon réglage, froid comme chaud et cela c’est le top, mais 2 accus. Bonne experience a tous. Timejackcer
I used a Vaporesso Target 200 for 2 years and quit smoking cigarettes, a perfect mod, solid and compatible with other atomizers. For a year I have been using xros 3 so good that my girlfriend stole it from me but I got the xros mini. I got the best flavor from the pods of these evape The negative reviews are probably bots because to me everything has always arrived in perfect condition and at great prices
Excellent Vapes! The vapes charge so quickly. They also last really long. The pods are easy to change and refill.
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This review has nothing to do with ordering from Vaporesso, but the products themselves. I love Vaporesso XROS series vapes. I've owned the XROS 2 and 3 for years, and just got the Pro. I have never had a pod leak even a tiny bit, nor have I had any pod burn out on me. I've dropped my vapes more than I'd like to admit, but never caused damage to any. The XROS 2 and 3 are almost perfect in every way. Their only flaw is the lack of airflow adjustment. It's kind of hard to close the air vent just a small bit. It's either an easy draw, or a real tight draw. The Pro addresses any shortcomings that the previous models have. It's also built like a tank, and you can feel it in the weight. It's a little thicker than the older models and I don't know if I like that. I'd like to try the XROS 4 to compare, but the Pro charges in 30 minutes. And I don't dislike it, it's just a little different.
Got the xros and it's brilliant great battery life the pods are 4 £10 and last 2weeks was previously using vise epods ans was spending £15 every 3 days I've only spent £5 in 2 weeks
Bought the luxe xr max and it is a great mod pod kit, I have been using this pod mod for a month, I’ve been using 0.3ohm coil at 35 watts and the battery lasts for about 1.5 days, coil flavour is great but best flavour comes from 0.3ohm and 0.2ohm coils, I use nic salt double concentrated flavour and coils last over 1000 puffs which is great for the sweet juice I use, I guess if I used normal strength flavours the coils would last a lot longer. Must admit the gtx coils do seem to use more juice than other coils in other devices but I’m guessing because they use more juice that the gtx coils stay well soaked, that could be why the coils last so long. So after using the vaporesso luxe xr max for 1 month I am very happy with it, I will be sticking with this device as it’s the best one I’ve bought so far. Good work vaporesso great device thank you.
The Xros lineup is the best series that Vaporesso has produced. The Vaporesso Xros 3 is the vaporizer I have been carrying around for the last week. So far, it had been the best pod system I have tried. It is mainly a MTL/DL system, although I have been able to use it for RDL vaping by using the button. It maintains a smooth hit, and it has amazing flavor with both free base and salt liquid. With salt liquid, I noticed that it has a very noticeable “head high” effect, if thats what you’re after. Overall, the build quality isn’t amazing, but from what I can tell the focus is in the pod, not the device. I’ve tried all the pods, and the 1.0 ohm pod seems to have the strongest flavor. Definitely a device I will keep with me. There are some issues while using the website, but Vaporesso devices are common enough to find at any vaporizer shop in the US. The website was cheaper than in person at MSRP, but it wasn’t a big difference. At $10 a pod, its a bit steep, but the quality definitely shows.
Visited my favourite store NG Vape on Carlton Hill Nottingham after my digital display was behaving very strangely on my mod. Although the mod still worked perfectly. They, as the brilliant people they are, got in touch with their Vaporesso rep and explained on my behalf. Less than a week later a new mod was sent to store for me and the old one taken for testing. Trust mine to be the only one ever to do what it was doing :). Vaporesso and NG Vape could not have been more helpful and accommodating. I absolutely love my Vaporesso Vape and it's been the best buy I ever made. I had purchased numerous vapes before my Vaporesso and now I would not think of getting any other brand. The charge lasts and lasts, as do the batteries and coils. I have never suffered that horrible burnt taste as you can adjust the wattage to your liking and the display is fabulous! Thank you to whoever the Vaporesso rep was that helped support NG Vape in getting my vape sorted, in fact it's even better now. You have a very loyal Vaporesso customer!
Able to get discounts by looking up coupon codes.
OMG! I accidentally lost my xros 3. Retraced my journey, it had been run over by least one car, still works months later. Just in bath atm dropped it in. Guess what, still works! Witchcraft! Excellent build quality! Xx
lascio questa review solo per tirare su il punteggio (e il morale) della miglior azienda al mondo di sigarette elettroniche
I own 3 vaporesso mods. The first Gen that I got was during the start of the viris and could only get it in red. After a while I was able get another one in black. I enjoyed using the both. So I decided to get the Lux 2. Now I am happy with all three and use them all day long. Very dependable and have all the power and ability that I will ever need. You can not go wrong by putting one on your shopping list if you take vapping seriously. Have a great day.
I had a rather good experience with the product and support. On My new PM80SE a magnet was missing and contacted Vaporesso, Wendy asked for proof of purchase and after that it was less than a week and received a new kit. I have to say support was excellent and very fast. 5 stars from me...
Have this vape for over a year now and it's absolutely amazing. Airflow on the stock tank is incredible, hardly any leaks, and with proper batteries and CCell coils they last for an entire day!
I love their products, especially the Vaporesso GEN and Swag 2. They are supreme quality, and their products can even be firmware-updated from your Mac. But hey Vaporesso, please use USB-C instead of Micro USB. Please!
Vaporesso is a prominent manufacturer in the vaping industry, specializing in the design and production of high-quality vaping devices and accessories. The company offers a diverse range of products, including vape kits, tanks, and e-liquids, aimed at both novice and experienced vapers. Vaporesso is known for its commitment to innovation, incorporating advanced technology and user-friendly features into its products to enhance the vaping experience. The target market for Vaporesso includes adult consumers seeking reliable and effective vaping solutions. With a focus on quality and safety, the company aims to meet the demands of health-conscious individuals looking for alternatives to traditional smoking. Vaporesso's products are available through various online and retail channels, making them accessible to a wide audience interested in the vaping lifestyle.
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